Hi Folks
Hope you can help. Following a disk catastrophy at the weekend, I have been
trying to restore an Exchange Server 2K backup. For reasons too painful to
go into, I only have access to an old back up (over a month ago). I have
restored this to a new disk but I cannot pursuade Exchange to mount it. It
fails with the error message 'An internal processing error...... ID No
c1041724'.
According to the MS KB, this is typically a problem with inconsistencies
between the databases and the log file. I have followed the advice in KB
article 301438. When I try to re-backup the database, MS Backup gives an
error the significant bit of which is:
"backup started on 24/05/2004 at 17:00.
WARNING: Portions of "\Private Information Store (CUREE01)" cannot be read.
The backed up data is corrupt or incomplete.
This file will not restore correctly.
WARNING: Portions of "\Public Information Store (CUREE01)" cannot be read.
The backed up data is corrupt or incomplete.
This file will not restore correctly.
WARNING: Portions of "\Log Files" cannot be read. The backed up data is
corrupt or incomplete.
This file will not restore correctly.
Backup completed on 24/05/2004 at 17:00.
Directories: 4
Files: 0
Bytes: 0
Time: 1 second"
However, when I run eseutil /mh on the stores, I get no errors and it
completes in 2 seconds. Eseutil /p on the log file also completes without
error. But if I delete the log files and try again to mount the stores, the
error is the same and another E00.log file (about 5 MB) is created along
with an E00.chk and a res1.log and res2.log file.
Is there anything I can do to get this store into a useable state? I have a
major disaster on my hands if not! The KB warns against a 'hard repair'
which it says will not result in useable data, so I am trying to avoid this.
Thanks for your help, if you can.
Paul
Coventry UK