Cannot email certain domains after Exchange Virtual Memory Fragmented

Hello, and Help!!

Running a single Small Business Server 2000, with Exchange Service Pack 3.

Recently installed Symantec Mail Security, and upgraded RAM from .5GB to
2.5GB.

Within a week, started getting Event ID 9582 in Application event log:

The virtual memory necessary to run your Exchange server is fragmentedin
such a way that normal operation may begin to fail. It is highly
recommended that you restart all Exchange services to correct this issue.

I did what was recommended, stopped and restarted all Exchange services.

Also at about this time we began to notice that not all outgoing email was
successfully delivered. We had just began sending out a newsletter, about
1500 emails a day. When we do this, I watch the daily log files on the C:.
There's a directory, C:\Program Files\Exchsrvr\SAI.log with daily logs that
get very big when many emails get sent out. I moved a couple of these logs
to a different partition, to keep the C drive from getting too full. After
today's news, I've moved these logs back to their original home.

Last night I restarted the Exchange services. Today, we still cannot send
email to many domains, including yahoo and hotmail. Some users are
beginning to get Delivery Status Notification (delay) emails. These email
say (I changed the actual email address to protect the more innocent):

"This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

thetwam@yahoo.com"


And they have a text attachment which says:

Reporting-MTA: dns;SAI.sa-intl.org

Final-Recipient: rfc822;thetwam@yahoo.com
Action: delayed
Status: 4.4.7
Will-Retry-Until: Fri, 21 Nov 2003 15:39:49 -0500
X-Display-Name: 'thetwam@yahoo.com'


Finally, some users are starting to get Undeliverable emails from System
Administrator, saying:

"...Could not deliver the message in the time limit specified. Please retry
or contact your administrator...."

Any insight would be greatly appreciated. The archived posts that I've
found mention something about a /3GB switch in a boot.ini file, but I'm not
sure that would apply to a single (non-clustered) Small Business Server2000.

Many thanks in advance!!!

Matthew

Mariette
Thu Nov 20 12:14:47 CST 2003

In news:eIp6TA5rDHA.1512@TK2MSFTNGP10.phx.gbl,
Applebaum <mapplenospam@inchnospam.com> wrote:

> Hello, and Help!!
>
> Running a single Small Business Server 2000, with Exchange Service
> Pack 3.
>
> Recently installed Symantec Mail Security, and upgraded RAM from .5GB
> to
> 2.5GB.

That is 5 times the amout you used to have but you probably forgot to
increase the size of the paging file. It needs to be increased also 5 times.

--
Mariëtte Knap - MVP
http://www.smallbizserver.net

Applebaum
Thu Nov 20 12:30:33 CST 2003

Eek.

I don't have that much drivespace. I just bumped it up to 2600MB. Now I
have only 1.5GB free on an 8GB C:.

Will this affect the emails that haven't gotten to yahoo & hotmail?

Thanks!!

Matthew

"Mariette Knap [SBS MVP]" <mariette@smallbizserver.local> wrote in message
news:OryMcI5rDHA.2400@tk2msftngp13.phx.gbl...
> In news:eIp6TA5rDHA.1512@TK2MSFTNGP10.phx.gbl,
> Applebaum <mapplenospam@inchnospam.com> wrote:
>
> > Hello, and Help!!
> >
> > Running a single Small Business Server 2000, with Exchange Service
> > Pack 3.
> >
> > Recently installed Symantec Mail Security, and upgraded RAM from .5GB
> > to
> > 2.5GB.
>
> That is 5 times the amout you used to have but you probably forgot to
> increase the size of the paging file. It needs to be increased also 5
times.
>
> --
> Mariëtte Knap - MVP
> http://www.smallbizserver.net
>
>

Mariette
Thu Nov 20 13:29:01 CST 2003

In news:e5FXQR5rDHA.4056@TK2MSFTNGP11.phx.gbl,
Applebaum <mapplenospam@inchnospam.com> wrote:

> Eek.
>
> I don't have that much drivespace. I just bumped it up to 2600MB.
> Now I have only 1.5GB free on an 8GB C:.
>
> Will this affect the emails that haven't gotten to yahoo & hotmail?

Don't you have another partition with more free space?

--
Mariëtte Knap - MVP
http://www.smallbizserver.net

Applebaum
Thu Nov 20 13:43:45 CST 2003

I do. I feel like I've removed the obvious causes of clutter on the C: -
exchange files, client apps, no user data...

Can I move pagefile.sys from the C: to another drive?

Can I really remove all .log files?

Again, thanks!

Matthew


"Mariette Knap [SBS MVP]" <mariette@smallbizserver.local> wrote in message
news:Otys6x5rDHA.3436@tk2msftngp13.phx.gbl...
> In news:e5FXQR5rDHA.4056@TK2MSFTNGP11.phx.gbl,
> Applebaum <mapplenospam@inchnospam.com> wrote:
>
> > Eek.
> >
> > I don't have that much drivespace. I just bumped it up to 2600MB.
> > Now I have only 1.5GB free on an 8GB C:.
> >
> > Will this affect the emails that haven't gotten to yahoo & hotmail?
>
> Don't you have another partition with more free space?
>
> --
> Mariëtte Knap - MVP
> http://www.smallbizserver.net
>
>

SuperGumby
Thu Nov 20 15:14:49 CST 2003

when you refer to all the .log files, where are the files? the exch mdbdata
directory?

"Applebaum" <mapplenospam@inchnospam.com> wrote in message
news:OQwsK65rDHA.2408@tk2msftngp13.phx.gbl...
> I do. I feel like I've removed the obvious causes of clutter on the C: -
> exchange files, client apps, no user data...
>
> Can I move pagefile.sys from the C: to another drive?
>
> Can I really remove all .log files?
>
> Again, thanks!
>
> Matthew
>
>
> "Mariette Knap [SBS MVP]" <mariette@smallbizserver.local> wrote in message
> news:Otys6x5rDHA.3436@tk2msftngp13.phx.gbl...
> > In news:e5FXQR5rDHA.4056@TK2MSFTNGP11.phx.gbl,
> > Applebaum <mapplenospam@inchnospam.com> wrote:
> >
> > > Eek.
> > >
> > > I don't have that much drivespace. I just bumped it up to 2600MB.
> > > Now I have only 1.5GB free on an 8GB C:.
> > >
> > > Will this affect the emails that haven't gotten to yahoo & hotmail?
> >
> > Don't you have another partition with more free space?
> >
> > --
> > Mariëtte Knap - MVP
> > http://www.smallbizserver.net
> >
> >
>
>

Applebaum
Fri Nov 21 00:06:29 CST 2003

I was referring to anything on the C: ending in .log.

But I have a gripe with Exchange, or at least how it's shipped with Small
Business Server. Exchange keeps two sets of log-type files. The
E000xxxx..log files max out at around 5MB. I easily moved those off the C:
by moving the mailbox store and public folder store. But there are also
daily files, named 20030530.log, for example, which begin with "Message
Tracking Log File - Exchange System Attendant..." These are the dangerous
ones, because they can grow to enourmous size when an email gets sent to a
lot of recipients, and because they are by default stored on the C:, AND
there is no easy way of moving them. (See KB article 317700 XADM: How to
Change the Location of the Message Tracking Logs.)

Thanks!

Matthew


"SuperGumby" <not@your.nellie> wrote in message
news:#3I18s6rDHA.4088@TK2MSFTNGP11.phx.gbl...
> when you refer to all the .log files, where are the files? the exch
mdbdata
> directory?
>
> "Applebaum" <mapplenospam@inchnospam.com> wrote in message
> news:OQwsK65rDHA.2408@tk2msftngp13.phx.gbl...
> > I do. I feel like I've removed the obvious causes of clutter on the
C: -
> > exchange files, client apps, no user data...
> >
> > Can I move pagefile.sys from the C: to another drive?
> >
> > Can I really remove all .log files?
> >
> > Again, thanks!
> >
> > Matthew
> >
> >
> > "Mariette Knap [SBS MVP]" <mariette@smallbizserver.local> wrote in
message
> > news:Otys6x5rDHA.3436@tk2msftngp13.phx.gbl...
> > > In news:e5FXQR5rDHA.4056@TK2MSFTNGP11.phx.gbl,
> > > Applebaum <mapplenospam@inchnospam.com> wrote:
> > >
> > > > Eek.
> > > >
> > > > I don't have that much drivespace. I just bumped it up to 2600MB.
> > > > Now I have only 1.5GB free on an 8GB C:.
> > > >
> > > > Will this affect the emails that haven't gotten to yahoo & hotmail?
> > >
> > > Don't you have another partition with more free space?
> > >
> > > --
> > > Mariëtte Knap - MVP
> > > http://www.smallbizserver.net
> > >
> > >
> >
> >
>
>