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SysAdmins:
I run a lot of services on our company server, one of them, the backup =
service is managed in software by Veritas Backup Exec 8.6. My backup job =
rotation was running smoothly until a week ago when I installed =
Veritas's DirectAssist troubleshooting software. Since then, all my jobs =
complete but hang at "99% complete". I've since uniunstalled this =
software and recreated the backup jobs. The problem persists. Restarting =
the BackupExec services clears the hang.

Does anyone have experience with this already?

Help!

Paul G. Dorn
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<DIV>
<DIV><FONT face=3DArial size=3D2>SysAdmins:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>I run a lot of services on our company =
server, one=20
of them, the backup service is managed in software by Veritas Backup =
Exec 8.6.=20
My backup job rotation was running smoothly until a week ago when I =
installed=20
Veritas's DirectAssist troubleshooting software. Since then, all my jobs =

complete but hang at "99% complete". I've since uniunstalled this =
software and=20
recreated the backup jobs. The problem persists. Restarting the =
BackupExec=20
services clears the hang.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Does anyone have experience with this=20
already?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Help!</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Paul G. =
Dorn</FONT></DIV></DIV></BODY></HTML>

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Re: Backup Exec hangs at "99% Complete" by mkbellows

mkbellows
Wed Jun 30 20:37:19 CDT 2004

Paul,

Not with 8.6, but with 9.0. There are 3 things I would do:

Reapply service pack to the backup server

Reapply the recent hot fixes from Microsoft - to prevent any openings

I have check Veritas' website for any updates to 8.6 that may resolve
the issue. I did not find anything.

Send me the server OS and Service pack level and the revision of the
BE install - get that from BE's help \ about.

There is also the option of reinstalling Backup Exec. I have done this
without issue to correct minor issues in various version of BE. Just
be sure the install path is the correct one.

Mark Bellows



"paul dorn" <paul@seismicom.net> wrote in message news:<eTUZKdyUEHA.2668@TK2MSFTNGP10.phx.gbl>...
> SysAdmins:
> I run a lot of services on our company server, one of them, the backup
> service is managed in software by Veritas Backup Exec 8.6. My backup job
> rotation was running smoothly until a week ago when I installed
> Veritas's DirectAssist troubleshooting software. Since then, all my jobs
> complete but hang at "99% complete". I've since uniunstalled this
> software and recreated the backup jobs. The problem persists. Restarting
> the BackupExec services clears the hang.
>
> Does anyone have experience with this already?
>
> Help!
>
> Paul G. Dorn
> --