Hello.
Please can anyone advise on the following scenario:
We have an issues list on a Sharepoint wss server.
We would like to create a customised email alert so that when any users
enter data and clicks the save button when entering data into the list
via NewForm.aspx, a customised email is sent to an SMTP address of a
shared help desk mailbox on an external system. The customised email
would then act as a basic alert, but woult then contain some minor
details from the list such as the issue ID etc.
It seems like the standard alerting doesn't allow this level of out of
the box functionality, and looks to require a level of customisation.
Please could anyone advise if what we are trying to achive is possible?
Thanks in advance.