incoming email messages only retrieved from one drop folder

I've enabled incoming email for my SharePoint installation. We have
two WFE servers, each running local SMTP in IIS. We are using the
automatic configuration setting in SharePoint Central Admin, and the
path to the drop folder is identical for each server. The permissions
for each drop folder are identical--this includes the user that the
Timer Service job runs under, as well as the 2 worker process groups
(WSS_ADMIN_WPG and WSS_WPG). The WSS Web Application Service is
enabled for both servers.

Mail reaches the drop folder on both servers. However, only mail from
one drop folder is being delivered to SharePoint; coincidentally, this
is the server that also hosts the Central Admin site. Messages are
just accumulating in the other folder.

What do I need to do so that mail is delivered to SharePoint from the
other folder?

Thanks for your help!

Mike
Mon Jun 16 12:07:49 CDT 2008

Please don't post identical questions to two forums.

If you are running the WSS 3.0 product post only here. If you are
running MOSS post only to .portalserver.

Simple and effective (and avoids duplicate threads)

Mike Walsh
WSS FAQ http://www.wssfaq.com / http://wss.collutions.com
no questions by e-mail please



Amanda wrote:
> I've enabled incoming email for my SharePoint installation. We have
> two WFE servers, each running local SMTP in IIS. We are using the
> automatic configuration setting in SharePoint Central Admin, and the
> path to the drop folder is identical for each server. The permissions
> for each drop folder are identical--this includes the user that the
> Timer Service job runs under, as well as the 2 worker process groups
> (WSS_ADMIN_WPG and WSS_WPG). The WSS Web Application Service is
> enabled for both servers.
>
> Mail reaches the drop folder on both servers. However, only mail from
> one drop folder is being delivered to SharePoint; coincidentally, this
> is the server that also hosts the Central Admin site. Messages are
> just accumulating in the other folder.
>
> What do I need to do so that mail is delivered to SharePoint from the
> other folder?
>
> Thanks for your help!