Search icons not showing

We upgraded to WSS v3 and when we do a search, no icons are showing up
next to the results. The results still work but the images to the
left do not show up. I noticed in the html of the search results page
that the img src tag for the icon is empty (""). See the source below
as an example of the returned html.

<span class="srch-Icon">
<a href="path to result" id="CSR_IMG_1" title="path to result">
<img align="absmiddle" src="" border="0" alt="Item icon" />
</a>
</span>

Our test environment does not have any issues. Also, I have verified
that the necessary images are in _layouts/images. Finally, I was able
to open up one of the images such as _layouts/images/STS_List16.gif
directly in the address bar. Anyone have any ideas how to fix this?
This looks really bad to the end user.

Thanks,
Steve

Mike
Mon Dec 17 22:50:34 CST 2007

Can you confirm that you are only not seeing icons when doing a search -
i.e. that icons for the same documents are showing up when you access a
View of a document library.

Mike Walsh
WSS FAQ www.wssfaq.com / wss.collutions.com
no private e-mail questions please

Steve wrote:
> We upgraded to WSS v3 and when we do a search, no icons are showing up
> next to the results. The results still work but the images to the
> left do not show up. I noticed in the html of the search results page
> that the img src tag for the icon is empty (""). See the source below
> as an example of the returned html.
>
> <span class="srch-Icon">
> <a href="path to result" id="CSR_IMG_1" title="path to result">
> <img align="absmiddle" src="" border="0" alt="Item icon" />
> </a>
> </span>
>
> Our test environment does not have any issues. Also, I have verified
> that the necessary images are in _layouts/images. Finally, I was able
> to open up one of the images such as _layouts/images/STS_List16.gif
> directly in the address bar. Anyone have any ideas how to fix this?
> This looks really bad to the end user.
>
> Thanks,
> Steve

Steve
Tue Dec 18 07:17:44 CST 2007

Yes, I can see the same icons when going to document libraries. It is
just when I do a search that the icons do not show up. This includes
binary icons like the Word or Excel icon as well as SharePoint icons
for lists, etc.


Steve

On Dec 17, 10:50 pm, Mike Walsh <englantilai...@hotmail.com> wrote:
> Can you confirm that you are only not seeing icons when doing a search -
> i.e. that icons for the same documents are showing up when you access a
> View of a document library.
>
> Mike Walsh
> WSS FAQwww.wssfaq.com/ wss.collutions.com
> no private e-mail questions please
>
>
>
> Steve wrote:
> > We upgraded to WSS v3 and when we do a search, no icons are showing up
> > next to the results. The results still work but the images to the
> > left do not show up. I noticed in the html of the search results page
> > that the img src tag for the icon is empty (""). See the source below
> > as an example of the returned html.
>
> > <span class="srch-Icon">
> > <a href="path to result" id="CSR_IMG_1" title="path to result">
> > <img align="absmiddle" src="" border="0" alt="Item icon" />
> > </a>
> > </span>
>
> > Our test environment does not have any issues. Also, I have verified
> > that the necessary images are in _layouts/images. Finally, I was able
> > to open up one of the images such as _layouts/images/STS_List16.gif
> > directly in the address bar. Anyone have any ideas how to fix this?
> > This looks really bad to the end user.
>
> > Thanks,
> > Steve- Hide quoted text -
>
> - Show quoted text -

charftong
Fri Jan 04 14:06:21 CST 2008

This same exact thing is happening in our instance of MOSS. It also
seems to be intermittent. I can do a search, get the icons, then
refresh my screen and have them show all of a sudden. Its a very
strange issue.

JL
Tue Jan 29 12:48:20 CST 2008

We are having the same issue. Has anyone found a fix for it?

"charftong" wrote:

> This same exact thing is happening in our instance of MOSS. It also
> seems to be intermittent. I can do a search, get the icons, then
> refresh my screen and have them show all of a sudden. Its a very
> strange issue.
>

XJ
Mon Feb 04 08:51:01 CST 2008

Hello there
I'm having a similar problem. Cleaned up dotnet 2, 3 repaired installation
of portal server 2007 and still get events 1309 in the logs (warnings). It
says it cannot load the C++ module.
I have Icons but hitting refresh lets them disappear as if the server cannot
provide them. All links in Moss 2007 work fine just the screen seems like
garbage.
Anyone any clues?
Grtz XJ

"JL" wrote:

> We are having the same issue. Has anyone found a fix for it?
>
> "charftong" wrote:
>
> > This same exact thing is happening in our instance of MOSS. It also
> > seems to be intermittent. I can do a search, get the icons, then
> > refresh my screen and have them show all of a sudden. Its a very
> > strange issue.
> >

Sharon
Fri Feb 22 04:29:01 CST 2008

Steve,

Do you, or anyone else, know if this problem is resolved in SP1.
I am experiencing this in MOSS 2007 std.
The site in the default zone is ok, but the same site in the extranet zone
(with LDAP authentication) has this problem.

Regards,
SharePoint Shaz

MULTISY
Sat Feb 23 15:31:05 CST 2008

We are using WSS and just installed the latest version 12.0.0.6219

Still no icons the src="", the answer to SP1 would be no.

"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:A8C24D65-3FB6-45F5-8067-BF654E9F888E@microsoft.com...
> Steve,
>
> Do you, or anyone else, know if this problem is resolved in SP1.
> I am experiencing this in MOSS 2007 std.
> The site in the default zone is ok, but the same site in the extranet zone
> (with LDAP authentication) has this problem.
>
> Regards,
> SharePoint Shaz

Ben
Sun Mar 09 10:15:02 CDT 2008



"Steve" wrote:

> We upgraded to WSS v3 and when we do a search, no icons are showing up
> next to the results. The results still work but the images to the
> left do not show up. I noticed in the html of the search results page
> that the img src tag for the icon is empty (""). See the source below
> as an example of the returned html.
>
> <span class="srch-Icon">
> <a href="path to result" id="CSR_IMG_1" title="path to result">
> <img align="absmiddle" src="" border="0" alt="Item icon" />
> </a>
> </span>
>
> Our test environment does not have any issues. Also, I have verified
> that the necessary images are in _layouts/images. Finally, I was able
> to open up one of the images such as _layouts/images/STS_List16.gif
> directly in the address bar. Anyone have any ideas how to fix this?
> This looks really bad to the end user.
>
> Thanks,
> Steve
>

BenGillespie
Sun Mar 09 10:17:01 CDT 2008

I am also experiencing the same problem. Any idea what causes it yet?


"Steve" wrote:

> We upgraded to WSS v3 and when we do a search, no icons are showing up
> next to the results. The results still work but the images to the
> left do not show up. I noticed in the html of the search results page
> that the img src tag for the icon is empty (""). See the source below
> as an example of the returned html.
>
> <span class="srch-Icon">
> <a href="path to result" id="CSR_IMG_1" title="path to result">
> <img align="absmiddle" src="" border="0" alt="Item icon" />
> </a>
> </span>
>
> Our test environment does not have any issues. Also, I have verified
> that the necessary images are in _layouts/images. Finally, I was able
> to open up one of the images such as _layouts/images/STS_List16.gif
> directly in the address bar. Anyone have any ideas how to fix this?
> This looks really bad to the end user.
>
> Thanks,
> Steve
>

BenGillespie
Mon Mar 10 10:23:02 CDT 2008

Today I removed the "pdf" entry in DOCICON.XML and the icons reappeared but
of course no pdf icons. I changed the name of the entry and image file to
pdf16.gif and all worked. Except I'm not getting the folder icon just the
generic ie icon.

"Steve" wrote:

> We upgraded to WSS v3 and when we do a search, no icons are showing up
> next to the results. The results still work but the images to the
> left do not show up. I noticed in the html of the search results page
> that the img src tag for the icon is empty (""). See the source below
> as an example of the returned html.
>
> <span class="srch-Icon">
> <a href="path to result" id="CSR_IMG_1" title="path to result">
> <img align="absmiddle" src="" border="0" alt="Item icon" />
> </a>
> </span>
>
> Our test environment does not have any issues. Also, I have verified
> that the necessary images are in _layouts/images. Finally, I was able
> to open up one of the images such as _layouts/images/STS_List16.gif
> directly in the address bar. Anyone have any ideas how to fix this?
> This looks really bad to the end user.
>
> Thanks,
> Steve
>

Mike
Mon Mar 10 12:34:42 CDT 2008

did you do iisreset after you added it back ?

Mike Walsh
WSS FAQ http://www.wssfaq.com
no private e-mail questions please

Ben Gillespie wrote:
> Today I removed the "pdf" entry in DOCICON.XML and the icons reappeared but
> of course no pdf icons. I changed the name of the entry and image file to
> pdf16.gif and all worked. Except I'm not getting the folder icon just the
> generic ie icon.
>
> "Steve" wrote:
>
>> We upgraded to WSS v3 and when we do a search, no icons are showing up
>> next to the results. The results still work but the images to the
>> left do not show up. I noticed in the html of the search results page
>> that the img src tag for the icon is empty (""). See the source below
>> as an example of the returned html.
>>
>> <span class="srch-Icon">
>> <a href="path to result" id="CSR_IMG_1" title="path to result">
>> <img align="absmiddle" src="" border="0" alt="Item icon" />
>> </a>
>> </span>
>>
>> Our test environment does not have any issues. Also, I have verified
>> that the necessary images are in _layouts/images. Finally, I was able
>> to open up one of the images such as _layouts/images/STS_List16.gif
>> directly in the address bar. Anyone have any ideas how to fix this?
>> This looks really bad to the end user.
>>
>> Thanks,
>> Steve
>>

canete
Fri Mar 14 07:57:02 CDT 2008

I had the same problem. It turned out that I made a mistake when I added the
PDF icon entry and ended up with duplicate entries for the same file type.
After removing the duplicate entry and doing an IISreset, icons are now
displayed correctly in the search results page.



"Mike Walsh" wrote:

> did you do iisreset after you added it back ?
>
> Mike Walsh
> WSS FAQ http://www.wssfaq.com
> no private e-mail questions please
>
> Ben Gillespie wrote:
> > Today I removed the "pdf" entry in DOCICON.XML and the icons reappeared but
> > of course no pdf icons. I changed the name of the entry and image file to
> > pdf16.gif and all worked. Except I'm not getting the folder icon just the
> > generic ie icon.
> >
> > "Steve" wrote:
> >
> >> We upgraded to WSS v3 and when we do a search, no icons are showing up
> >> next to the results. The results still work but the images to the
> >> left do not show up. I noticed in the html of the search results page
> >> that the img src tag for the icon is empty (""). See the source below
> >> as an example of the returned html.
> >>
> >> <span class="srch-Icon">
> >> <a href="path to result" id="CSR_IMG_1" title="path to result">
> >> <img align="absmiddle" src="" border="0" alt="Item icon" />
> >> </a>
> >> </span>
> >>
> >> Our test environment does not have any issues. Also, I have verified
> >> that the necessary images are in _layouts/images. Finally, I was able
> >> to open up one of the images such as _layouts/images/STS_List16.gif
> >> directly in the address bar. Anyone have any ideas how to fix this?
> >> This looks really bad to the end user.
> >>
> >> Thanks,
> >> Steve
> >>
>

Dovechic
Wed May 07 11:00:01 CDT 2008



We also have the same issue in terms of icons not showing in the search
results. This was working yesterday which included the .pdf ifilters.
Something happened to DNS last night and the infra bods had to put SharePoint
url's nack in. Search didn't come back at first, so I reset the search and
recrawled. Which brought back the results but no icons. I tried stopping
and restarting various services but no joy. I haven't tried taking out the
.pdf entry out of DOCICON.XML yet but to be honest I don't think that will
solve it...
Has anyone got any other ideas before I start tampering with the above file...

Dovechic
Thu May 08 07:59:03 CDT 2008

Thankfully we have two environments running. One was working and the other
not. So we managed to do a like for like on the docicon.xml file and visually
we couldn't see any errors. So we renamed the one that was not working and
took a copy of the one that was working. Restarted IIS and bingo all is
well. Somehow this file got corrupted. Question is how did it get
corrupted???


"Dovechic" wrote:

>
>
> We also have the same issue in terms of icons not showing in the search
> results. This was working yesterday which included the .pdf ifilters.
> Something happened to DNS last night and the infra bods had to put SharePoint
> url's nack in. Search didn't come back at first, so I reset the search and
> recrawled. Which brought back the results but no icons. I tried stopping
> and restarting various services but no joy. I haven't tried taking out the
> .pdf entry out of DOCICON.XML yet but to be honest I don't think that will
> solve it...
> Has anyone got any other ideas before I start tampering with the above file...
>