Duplicate entries created when WSS server is busy

Hi,

In WSS I have found that users can create duplicate entries when creating a
new list item (announcements, events, contacts, etc) by pressing the "Save
and Close" button more than once when the WSS/IIS/SQL server is busy.

Normally it does not seem possible to press the "Save and Close" button more
than once, but if the server is busy it is easy to do and WSS lets users do
it.

Additionally, input forms that have a lot of multi line fields with a lot of
data entered seem to exasperate the problem by taking a second or two to
close. Edit item forms produce a "Save Conflict" error message if the "Save
and Close" button is pressed more than once.

This problem is evident with a 1.5GHz CPU, 768M mem server running Win2K3,
IIS6, WSS and SQL 2K server (all latest WU patches, it fails on pre and post
WSS sp1). If I load the CPU with the Windows 2000 Resource Kit CPU stress
utility to 50% or more the problem shows up. Client machines that
demonstrated the problem include Win2K3, Win2K and WinXP all with IEv6.

It would like Microsoft support to validate this issue.

Thanks, MikeC

Mike
Sat Sep 25 00:52:16 CDT 2004

>I would like Microsoft support to validate this issue.

In that case you are probably talking to the wrong place.

This is the public (= peer-to-peer) support and Microsoft presence is few
and far between..

Contact your local Microsoft Office ? Contact your Company's Premium Support
?

Mike Walsh, Helsinki, Finland
WSS FAQ at http://wss.collutions.com
Please reply to the newsgroup

"MikeC" <RunningMike@newsgroup.nospam> wrote in message
news:eI7MKLsoEHA.1608@TK2MSFTNGP15.phx.gbl...
> Hi,
>
> In WSS I have found that users can create duplicate entries when creating
> a
> new list item (announcements, events, contacts, etc) by pressing the "Save
> and Close" button more than once when the WSS/IIS/SQL server is busy.
>
> Normally it does not seem possible to press the "Save and Close" button
> more
> than once, but if the server is busy it is easy to do and WSS lets users
> do
> it.
>
> Additionally, input forms that have a lot of multi line fields with a lot
> of
> data entered seem to exasperate the problem by taking a second or two to
> close. Edit item forms produce a "Save Conflict" error message if the
> "Save
> and Close" button is pressed more than once.
>
> This problem is evident with a 1.5GHz CPU, 768M mem server running Win2K3,
> IIS6, WSS and SQL 2K server (all latest WU patches, it fails on pre and
> post
> WSS sp1). If I load the CPU with the Windows 2000 Resource Kit CPU stress
> utility to 50% or more the problem shows up. Client machines that
> demonstrated the problem include Win2K3, Win2K and WinXP all with IEv6.
>
> It would like Microsoft support to validate this issue.
>
> Thanks, MikeC
>
>
>
>
>

MikeC
Sat Sep 25 01:04:11 CDT 2004

Mike,

microsoft.public.sharepoint.windowsservices is a "MSDN Managed Newsgroup".
I am an MSDN subscriber and signed up for "Managed Newsgroup" response. I
expect a response. I am familiar with Microsoft phone support and have use
them many times. A newsgroup entry is sometimes the first step in getting
visibility on an issue.

Regards, MikeC

"Mike Walsh" <englantilainen@hotmail.com> wrote in message
news:ej1RlPsoEHA.536@TK2MSFTNGP11.phx.gbl...
> >I would like Microsoft support to validate this issue.
>
> In that case you are probably talking to the wrong place.
>
> This is the public (= peer-to-peer) support and Microsoft presence is few
> and far between..
>
> Contact your local Microsoft Office ? Contact your Company's Premium
Support
> ?
>
> Mike Walsh, Helsinki, Finland
> WSS FAQ at http://wss.collutions.com
> Please reply to the newsgroup
>
> "MikeC" <RunningMike@newsgroup.nospam> wrote in message
> news:eI7MKLsoEHA.1608@TK2MSFTNGP15.phx.gbl...
> > Hi,
> >
> > In WSS I have found that users can create duplicate entries when
creating
> > a
> > new list item (announcements, events, contacts, etc) by pressing the
"Save
> > and Close" button more than once when the WSS/IIS/SQL server is busy.
> >
> > Normally it does not seem possible to press the "Save and Close" button
> > more
> > than once, but if the server is busy it is easy to do and WSS lets users
> > do
> > it.
> >
> > Additionally, input forms that have a lot of multi line fields with a
lot
> > of
> > data entered seem to exasperate the problem by taking a second or two to
> > close. Edit item forms produce a "Save Conflict" error message if the
> > "Save
> > and Close" button is pressed more than once.
> >
> > This problem is evident with a 1.5GHz CPU, 768M mem server running
Win2K3,
> > IIS6, WSS and SQL 2K server (all latest WU patches, it fails on pre and
> > post
> > WSS sp1). If I load the CPU with the Windows 2000 Resource Kit CPU
stress
> > utility to 50% or more the problem shows up. Client machines that
> > demonstrated the problem include Win2K3, Win2K and WinXP all with IEv6.
> >
> > It would like Microsoft support to validate this issue.
> >
> > Thanks, MikeC
> >
> >
> >
> >
> >
>
>

MikeC
Sat Sep 25 01:24:25 CDT 2004

Mike,

Can you validate that WSS generates duplicate entries when the server is
busy?



Just fire-up the Win2K resource kit CPU Stress utility on the server (two
threads -50%), then create an announcement or something. Click the "Save
and Close" button repeatedly (mimicking an antsy or malicious user).


Regards, Mike

"Mike Walsh" <englantilainen@hotmail.com> wrote in message
news:ej1RlPsoEHA.536@TK2MSFTNGP11.phx.gbl...
> >I would like Microsoft support to validate this issue.
>
> In that case you are probably talking to the wrong place.
>
> This is the public (= peer-to-peer) support and Microsoft presence is few
> and far between..
>
> Contact your local Microsoft Office ? Contact your Company's Premium
Support
> ?
>
> Mike Walsh, Helsinki, Finland
> WSS FAQ at http://wss.collutions.com
> Please reply to the newsgroup
>
> "MikeC" <RunningMike@newsgroup.nospam> wrote in message
> news:eI7MKLsoEHA.1608@TK2MSFTNGP15.phx.gbl...
> > Hi,
> >
> > In WSS I have found that users can create duplicate entries when
creating
> > a
> > new list item (announcements, events, contacts, etc) by pressing the
"Save
> > and Close" button more than once when the WSS/IIS/SQL server is busy.
> >
> > Normally it does not seem possible to press the "Save and Close" button
> > more
> > than once, but if the server is busy it is easy to do and WSS lets users
> > do
> > it.
> >
> > Additionally, input forms that have a lot of multi line fields with a
lot
> > of
> > data entered seem to exasperate the problem by taking a second or two to
> > close. Edit item forms produce a "Save Conflict" error message if the
> > "Save
> > and Close" button is pressed more than once.
> >
> > This problem is evident with a 1.5GHz CPU, 768M mem server running
Win2K3,
> > IIS6, WSS and SQL 2K server (all latest WU patches, it fails on pre and
> > post
> > WSS sp1). If I load the CPU with the Windows 2000 Resource Kit CPU
stress
> > utility to 50% or more the problem shows up. Client machines that
> > demonstrated the problem include Win2K3, Win2K and WinXP all with IEv6.
> >
> > It would like Microsoft support to validate this issue.
> >
> > Thanks, MikeC
> >
> >
> >
> >
> >
>
>