Authentification Problems

Hi there!

A customer of us is trying to evaluating Windows
SharePoint Services to be used with their branch offices
around the world.

They have setup a WSS Server in a DMZ and the branches
access it via HTTPS over the Interenet.
In 2 out of 3 branches it works perfectly. In the US, the
performance is very, very slow (they have a sevenhundred-
something DSL link), the authentification popup comes on
almost every page and when they try to open a office
document, word freezes (most probably, because there is a
security/authentification problem, I guess).

Has anyone a guess what could be the problem? Why does it
work in other countries!?

I'm very thankful for your input, have a good day,
bye

Michael

Ian
Fri Aug 13 15:57:29 CDT 2004

It could be related to client browser settings. Try adding the WSS URL to
the IE Trusted Sites Zone.

Regards,
Ian
http://www.wssdemo.com

"Michael Hofer" <michael.hofer@getronics.com> wrote in message
news:41d301c47f96$9bd02d30$a601280a@phx.gbl...
> Hi there!
>
> A customer of us is trying to evaluating Windows
> SharePoint Services to be used with their branch offices
> around the world.
>
> They have setup a WSS Server in a DMZ and the branches
> access it via HTTPS over the Interenet.
> In 2 out of 3 branches it works perfectly. In the US, the
> performance is very, very slow (they have a sevenhundred-
> something DSL link), the authentification popup comes on
> almost every page and when they try to open a office
> document, word freezes (most probably, because there is a
> security/authentification problem, I guess).
>
> Has anyone a guess what could be the problem? Why does it
> work in other countries!?
>
> I'm very thankful for your input, have a good day,
> bye
>
> Michael
>