problem with e-mail

when i open my e-mail i want to open another window from my e-mail and
nothing will open. this happens all the time and some e-mails are important
to me.When i get personal mail i can open up pics and stuff, but when a group
of mine mails me i cant even go to the home page from my mail. I hope you can
help me with this. I have Norton 2004 firewall and antivirus Thxs
--
randyman

Bigbruva
Mon Nov 08 10:51:37 CST 2004

Randy it is not clear from your explanation what the problem is, can you
connect some times but not others?
Is this only happening with email from certain accounts?
Is the email deleted or is it just that you can't access it?
What email client do you use?
If you can't get to the email once is that is? Or can you get it later?

Please give us an update and we will do what we can to help.

BB

"Randy" <Randy@discussions.microsoft.com> wrote in message
news:8FEEA06E-3BC2-4D77-9C2D-C4465E0F2A1B@microsoft.com...
> when i open my e-mail i want to open another window from my e-mail and
> nothing will open. this happens all the time and some e-mails are
> important
> to me.When i get personal mail i can open up pics and stuff, but when a
> group
> of mine mails me i cant even go to the home page from my mail. I hope you
> can
> help me with this. I have Norton 2004 firewall and antivirus Thxs
> --
> randyman

John
Mon Nov 08 13:36:37 CST 2004

"Randy" <Randy@discussions.microsoft.com> wrote in message
news:8FEEA06E-3BC2-4D77-9C2D-C4465E0F2A1B@microsoft.com...
> when i open my e-mail i want to open another window from my e-mail and
> nothing will open. this happens all the time and some e-mails are
important
> to me.When i get personal mail i can open up pics and stuff, but when a
group
> of mine mails me i cant even go to the home page from my mail. I hope you
can
> help me with this. I have Norton 2004 firewall and antivirus Thxs
> --
> randyman

Does "i want to open another window from my e-mail and nothing will open"
mean that you are trying to click a link in received email and sometimes
clicking on what looks like a URL opens a browser window and sometimes it
doesn't? If so, it might be that some of those sending emails to you are
actually including valid links while some are not. IIRC for a link to be
valid in OE it must include the full legal URL such as http://etc.etc while
ones that look like etc.etc or http:/etc.etc or http:\\etc.etc and other
defective variants are not treated as clickable links.
--
John McGaw
[Knoxville, TN, USA]

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