Hello!

I noticed in the Outlook newsgroup that in some cases e-
mail with attachments, the attachement is blocked or not
accessible. Outlook express displays a message saying
something to the effect: "OE removed access to the
following unsafe attachments" and lists the attachements.

What gives?

I am wondering if it is a Norton product problem, because
in some cases the files that I have been sent come from a
very secure site.

Thanks
Rolf

Re: OE message on some attachments in Outlook Express by Shenan

Shenan
Thu Nov 27 02:30:21 CST 2003

Rolf <anonymous@discussions.microsoft.com> wrote:
> Hello!
>
> I noticed in the Outlook newsgroup that in some cases e-
> mail with attachments, the attachement is blocked or not
> accessible. Outlook express displays a message saying
> something to the effect: "OE removed access to the
> following unsafe attachments" and lists the attachements.
>
> What gives?
>
> I am wondering if it is a Norton product problem, because
> in some cases the files that I have been sent come from a
> very secure site.

The answer can easily be found in thousands of places by doing a
Google/Yahoo/WebFerret/Excite/Your Favorite Internet Search Application for
exactly what you put here -- "OE removed access to the following unsafe
attachments".

I am curious on how people get to the newsgroups (where this has been asked
multiple thousands of times) without ever searching the Internet and finding
the answer or without searching (using the search feature) the newsgroups
and finding the answer or even using built in support in Windows XP and
searching for it there (It searches at least Microsoft obviosly, because it
too came up with the answer.)

Amazing to me how peole can find and use a newsgroup to ask these questions,
but somehow MISSED the answer on their way there.

Anyway - for those who have not found it and for those who do a search of
the newsgroups before asking, here you go:

http://support.microsoft.com/?kbid=329570

--
Shenan Stanley
"Just trying to help"



Re: OE message on some attachments in Outlook Express by Rolf

Rolf
Thu Nov 27 12:40:23 CST 2003

Thanks for the info.
What difference does it make where I ask for help anyway?

>-----Original Message-----
>Rolf <anonymous@discussions.microsoft.com> wrote:
>> Hello!
>>
>> I noticed in the Outlook newsgroup that in some cases e-
>> mail with attachments, the attachement is blocked or not
>> accessible. Outlook express displays a message saying
>> something to the effect: "OE removed access to the
>> following unsafe attachments" and lists the
attachements.
>>
>> What gives?
>>
>> I am wondering if it is a Norton product problem,
because
>> in some cases the files that I have been sent come from
a
>> very secure site.
>
>The answer can easily be found in thousands of places by
doing a
>Google/Yahoo/WebFerret/Excite/Your Favorite Internet
Search Application for
>exactly what you put here -- "OE removed access to the
following unsafe
>attachments".
>
>I am curious on how people get to the newsgroups (where
this has been asked
>multiple thousands of times) without ever searching the
Internet and finding
>the answer or without searching (using the search
feature) the newsgroups
>and finding the answer or even using built in support in
Windows XP and
>searching for it there (It searches at least Microsoft
obviosly, because it
>too came up with the answer.)
>
>Amazing to me how peole can find and use a newsgroup to
ask these questions,
>but somehow MISSED the answer on their way there.
>
>Anyway - for those who have not found it and for those
who do a search of
>the newsgroups before asking, here you go:
>
>http://support.microsoft.com/?kbid=329570
>
>--
>Shenan Stanley
>"Just trying to help"
>
>
>.
>

Re: OE message on some attachments in Outlook Express by Shenan

Shenan
Thu Nov 27 15:29:11 CST 2003

Rolf <> wrote:
> Thanks for the info.
> What difference does it make where I ask for help anyway?

It doesn't "matter". It surprises me that the intelligent people who ask
for help here don't find the answer before they ask, especially on these
overly answered questions.

I was asking how people get directed to the newsgroups before they get
directed to Google, Microsoft web page/knowledge base searches, etc..? Is
it some tech support phone service doing it? Is it not that they get
directed here first, but are not sure how to use a search engine (not
knowing that they could type the same question they ask here into Google and
likely get an answer)? What causes these seemingly intelligent people who
have enough knowledge to type in their question in a newsgroup forum to NOT
be able to type in that same question/problem into a search engine and get
the answer that way?

THAT is what I am wondering.

--
Shenan Stanley
"Just trying to help"



Re: OE message on some attachments in Outlook Express by BillW1701

BillW1701
Thu Nov 27 15:40:30 CST 2003


>-----Rolf wrote-----
>Thanks for the info.
>What difference does it make where I ask for help anyway?


The problem is not in your asking for help. You see, this
particular problem is asked about at least 10 times a day.
All Shenan was saying is that because it is such a common
question you may have gotten an answer sooner using the
search methods she spoke about.

When you visit a NG for the first time, it is always a
good idea to see if there is a FAQ(Frequently Asked
Questions) file. If there is, read it and you may not even
need to post a question and wait for the answer.


Bill
To respond by e mail take a bite out of the adress.


Re: OE message on some attachments in Outlook Express by Shenan

Shenan
Thu Nov 27 16:26:42 CST 2003

-----Rolf wrote-----
> Thanks for the info.
> What difference does it make where I ask for help anyway?

BillW1701 <> wrote:
> The problem is not in your asking for help. You see, this
> particular problem is asked about at least 10 times a day.
> All Shenan was saying is that because it is such a common
> question you may have gotten an answer sooner using the
> search methods she spoke about.
>
> When you visit a NG for the first time, it is always a
> good idea to see if there is a FAQ(Frequently Asked
> Questions) file. If there is, read it and you may not even
> need to post a question and wait for the answer.
>
>
> Bill
> To respond by e mail take a bite out of the adress.

She? heh

--
Shenan Stanley
"Just trying to help"



Re: OE message on some attachments in Outlook Express by anonymous

anonymous
Thu Nov 27 16:29:24 CST 2003


>-----Original Message-----
>Rolf <> wrote:
>> Thanks for the info.
>> What difference does it make where I ask for help
anyway?
>
>It doesn't "matter". It surprises me that the
intelligent people who ask
>for help here don't find the answer before they ask,
especially on these
>overly answered questions.
>
>I was asking how people get directed to the newsgroups
before they get
>directed to Google, Microsoft web page/knowledge base
searches, etc..? Is
>it some tech support phone service doing it? Is it not
that they get
>directed here first, but are not sure how to use a search
engine (not
>knowing that they could type the same question they ask
here into Google and
>likely get an answer)? What causes these seemingly
intelligent people who
>have enough knowledge to type in their question in a
newsgroup forum to NOT
>be able to type in that same question/problem into a
search engine and get
>the answer that way?
>
>THAT is what I am wondering.
>
>--
>Shenan Stanley
>"Just trying to help"
>
I guess Microsoft should not allow anyone to access these
groups accept by invitation only?

I don't know about you but when I have a problem with a
program on my computer, I check the website of the company
that wrote the program. In this case Microsoft. I figure
since they wrote the program in the first place, they
might know how to solve a problem with that program.

By the way, when visiting the Microsoft Support pages,
these NG's are listed as a possible source of answers.
They are also an option when you search the Microsoft
Knowledge Base. So people with questions are not just
randomly droping in here. Using a search engine (as good
as they are these days), is a lot more random. For example
a Google search on the phrase "OE removed access to the
following unsafe attachments", resulted in over 230
possible places to get the answer to that problem.

A search of the Microsoft KB gave 4 results, one of which
was to post a message to the Microsoft Internet Explorer
Newsgroup.

So in answer to your question...Would an intelligent
person want to take the time to wade through the 230
Google results or would the intelligent person choose one
of the 4 results offered at the Microsoft site?


Re: OE message on some attachments in Outlook Express by BillW1701

BillW1701
Thu Nov 27 16:38:49 CST 2003


>-----Original Message-----
>-----Rolf wrote-----
>> Thanks for the info.
>> What difference does it make where I ask for help
anyway?
>
>BillW1701 <> wrote:
>> The problem is not in your asking for help. You see,
this
>> particular problem is asked about at least 10 times a
day.
>> All Shenan was saying is that because it is such a
common
>> question you may have gotten an answer sooner using the
>> search methods she spoke about.
<<SNIP>>
>
>She? heh
>
>--
>Shenan Stanley
>"Just trying to help"
>
So sorry, I thought Shenan was a feminine name!

Again sir, I am sorry.


Re: OE message on some attachments in Outlook Express by Shenan

Shenan
Thu Nov 27 16:53:40 CST 2003

anonymous@discussions.microsoft.com wrote:
> I guess Microsoft should not allow anyone to access these
> groups accept by invitation only?
>
> I don't know about you but when I have a problem with a
> program on my computer, I check the website of the company
> that wrote the program. In this case Microsoft. I figure
> since they wrote the program in the first place, they
> might know how to solve a problem with that program.
>
> By the way, when visiting the Microsoft Support pages,
> these NG's are listed as a possible source of answers.
> They are also an option when you search the Microsoft
> Knowledge Base. So people with questions are not just
> randomly droping in here. Using a search engine (as good
> as they are these days), is a lot more random. For example
> a Google search on the phrase "OE removed access to the
> following unsafe attachments", resulted in over 230
> possible places to get the answer to that problem.
>
> A search of the Microsoft KB gave 4 results, one of which
> was to post a message to the Microsoft Internet Explorer
> Newsgroup.
>
> So in answer to your question...Would an intelligent
> person want to take the time to wade through the 230
> Google results or would the intelligent person choose one
> of the 4 results offered at the Microsoft site?

Was one of the 4 the answer that I gave?

--
Shenan Stanley
"Just trying to help"



Re: OE message on some attachments in Outlook Express by anonymous

anonymous
Thu Nov 27 17:04:22 CST 2003


>-----Original Message-----
>anonymous@discussions.microsoft.com wrote:
>> I guess Microsoft should not allow anyone to access
these
>> groups accept by invitation only?
>>
>> I don't know about you but when I have a problem with a
>> program on my computer, I check the website of the
company
>> that wrote the program. In this case Microsoft. I figure
>> since they wrote the program in the first place, they
>> might know how to solve a problem with that program.
>>
>> By the way, when visiting the Microsoft Support pages,
>> these NG's are listed as a possible source of answers.
>> They are also an option when you search the Microsoft
>> Knowledge Base. So people with questions are not just
>> randomly droping in here. Using a search engine (as good
>> as they are these days), is a lot more random. For
example
>> a Google search on the phrase "OE removed access to the
>> following unsafe attachments", resulted in over 230
>> possible places to get the answer to that problem.
>>
>> A search of the Microsoft KB gave 4 results, one of
which
>> was to post a message to the Microsoft Internet Explorer
>> Newsgroup.
>>
>> So in answer to your question...Would an intelligent
>> person want to take the time to wade through the 230
>> Google results or would the intelligent person choose
one
>> of the 4 results offered at the Microsoft site?
>
>Was one of the 4 the answer that I gave?
>
>--
>Shenan Stanley
>"Just trying to help"
>
No.
However when the phrase was restated as "outlook express
removed access to the following unsafe attachments" it did
bring up the article you spoke of.

Re: OE message on some attachments in Outlook Express by Torgeir

Torgeir
Thu Nov 27 19:37:07 CST 2003

anonymous@discussions.microsoft.com wrote:

> (snip)
> By the way, when visiting the Microsoft Support pages,
> these NG's are listed as a possible source of answers.
> They are also an option when you search the Microsoft
> Knowledge Base. So people with questions are not just
> randomly droping in here. Using a search engine (as good
> as they are these days), is a lot more random. For example
> a Google search on the phrase "OE removed access to the
> following unsafe attachments", resulted in over 230
> possible places to get the answer to that problem.
>
> A search of the Microsoft KB gave 4 results, one of which
> was to post a message to the Microsoft Internet Explorer
> Newsgroup.
>
> So in answer to your question...Would an intelligent
> person want to take the time to wade through the 230
> Google results or would the intelligent person choose one
> of the 4 results offered at the Microsoft site?

Hi

You should never start out with a Microsoft or Google web-search for a computer
problem, you should do a Google *newsgroup* search at http://groups.google.com/
(or better yet http://groups.google.com/advanced_group_search )

Here is a search for "OE removed access to the following unsafe attachments":
http://groups.google.com/groups?as_q=OE%20removed%20access%20to%20the%20following%20unsafe%20attachments

8,750 hits, almost all of the relevant and with the solution!


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter