does spybot cause any problems

Yesterday I used spybot after downloading it and now when
I hit Start, New Office Document or Open Office document,
nothing happens. What do i do now? Thanks.
Sanders

taff
Thu Jan 08 17:06:37 CST 2004

On Thu, 8 Jan 2004 14:46:22 -0800, "Sanders"
<anonymous@discussions.microsoft.com> wrote:

>Yesterday I used spybot after downloading it and now when
>I hit Start, New Office Document or Open Office document,
>nothing happens. What do i do now? Thanks.
>Sanders
Do you have Norton anti virus.
It has been causing problems with office since yesterdays update.

Taff............



www.sounds-pa.com | www.thecomputerworkshop.com

Sanders
Thu Jan 08 17:18:34 CST 2004


>-----Original Message-----
>On Thu, 8 Jan 2004 14:46:22 -0800, "Sanders"
><anonymous@discussions.microsoft.com> wrote:
>
>>Yesterday I used spybot after downloading it and now
when
>>I hit Start, New Office Document or Open Office
document,
>>nothing happens. What do i do now? Thanks.
>>Sanders
>Do you have Norton anti virus.
>It has been causing problems with office since yesterdays
update.
>
>Taff............
>
Yes, I do have NIS and NAV
>
>
>www.sounds-pa.com | www.thecomputerworkshop.com
>.
>

taff
Thu Jan 08 17:34:53 CST 2004

On Thu, 8 Jan 2004 15:18:34 -0800, "Sanders"
<anonymous@discussions.microsoft.com> wrote:

>
>>-----Original Message-----
>>On Thu, 8 Jan 2004 14:46:22 -0800, "Sanders"
>><anonymous@discussions.microsoft.com> wrote:
>>
>>>Yesterday I used spybot after downloading it and now
>when
>>>I hit Start, New Office Document or Open Office
>document,
>>>nothing happens. What do i do now? Thanks.
>>>Sanders
>>Do you have Norton anti virus.
>>It has been causing problems with office since yesterdays
>update.
>>
>>Taff............
>>
>Yes, I do have NIS and NAV
>>
>>
>>www.sounds-pa.com | www.thecomputerworkshop.com
>>.
>>

Read some of the posts on microsoft,public.security.virus
newsgroup. They will explain the problem , and the cure.

Taff...........



www.sounds-pa.com | www.thecomputerworkshop.com

siljaline
Thu Jan 08 17:59:37 CST 2004


"Sanders" <anonymous@discussions.microsoft.com> wrote:
> Yesterday I used spybot after downloading it and now when
> I hit Start, New Office Document or Open Office document,
> nothing happens. What do i do now? Thanks.
> Sanders

Hi,

That's a major bug you have there, post a report in the SpyBot Forum:
http://forums.net-integration.net/index.php?s=96ece0319bbe3a5a1cae8554089ea7d3&showforum=28

Uninstall instructions, if required:
http://www.safer-networking.org/index.php?page=faq&detail=27

HTH

--
siljaline

MS - MVP Windows IE/OE
______________________

(Reply to group, as return address
is invalid - that we may all benefit)

taff
Thu Jan 08 18:07:25 CST 2004

On Thu, 8 Jan 2004 18:59:37 -0500, "siljaline" <siljaline@spamco.com>
wrote:

>
>"Sanders" <anonymous@discussions.microsoft.com> wrote:
>> Yesterday I used spybot after downloading it and now when
>> I hit Start, New Office Document or Open Office document,
>> nothing happens. What do i do now? Thanks.
>> Sanders
>
>Hi,
>
>That's a major bug you have there, post a report in the SpyBot Forum:
>http://forums.net-integration.net/index.php?s=96ece0319bbe3a5a1cae8554089ea7d3&showforum=28
>
>Uninstall instructions, if required:
>http://www.safer-networking.org/index.php?page=faq&detail=27
>
>HTH

As I stated, this is NOT a problem with spybot but with Norton.
Reported work around:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113

Taff...............



www.sounds-pa.com | www.thecomputerworkshop.com

Sandi
Fri Jan 09 06:05:03 CST 2004

Norton stuffed up (again). The fix is to:

1. Roll back your system date.
2. Go to IE tools, internet options, advanced and disable "check for
publisher's certificate revocation" and "check for server certificate
revocation".

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://www.mvps.org/inetexplorer

"Sanders" <anonymous@discussions.microsoft.com> wrote in message
news:048a01c3d63d$bc9ef8f0$a401280a@phx.gbl...
>
>>-----Original Message-----
>>On Thu, 8 Jan 2004 14:46:22 -0800, "Sanders"
>><anonymous@discussions.microsoft.com> wrote:
>>
>>>Yesterday I used spybot after downloading it and now
> when
>>>I hit Start, New Office Document or Open Office
> document,
>>>nothing happens. What do i do now? Thanks.
>>>Sanders
>>Do you have Norton anti virus.
>>It has been causing problems with office since yesterdays
> update.
>>
>>Taff............
>>
> Yes, I do have NIS and NAV
>>
>>
>>www.sounds-pa.com | www.thecomputerworkshop.com
>>.
>>

siljaline
Sat Jan 10 15:17:05 CST 2004


"taff" <taff@the-valleys.com> wrote:
> As I stated, this is NOT a problem with spybot but with Norton.
> Reported work around:
> http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113
>
> Taff...............

Noted, thank you.


--
siljaline

MS - MVP Windows IE/OE
______________________

(Reply to group, as return address
is invalid - that we may all benefit)

Marty
Sun Jan 11 11:00:51 CST 2004

Spybot has a recovery feature if it accidentally removes
a needed file running recovery will bring it back. Also
be aware you may have had a Trojan hiding in a word file
and it was removed by spybot. Make sure you have an
arsenal of virus and Trojan removing software that is
kept updated

Good Luck
Martin Stone
>-----Original Message-----
>Yesterday I used spybot after downloading it and now
when
>I hit Start, New Office Document or Open Office
document,
>nothing happens. What do i do now? Thanks.
>Sanders
>.
>

Greg
Sun Jan 11 13:41:16 CST 2004


>-----Original Message-----
>Yesterday I used spybot after downloading it and now when
>I hit Start, New Office Document or Open Office document,
>nothing happens. What do i do now? Thanks.
>Sanders
>.
>Spybot has a help section. You will also see a restore
option in case you wiped out something you needed. The
last time you ran Spybot and checked for problems...did
you have any? If you did, did you click on the button
that says fix problems? Maybe you deleted something that
needs to be hooked into MS Word. I don't really know, but
just suggesting retracing your steps. Greg

Sarah
Sun Jan 11 15:12:04 CST 2004

Sanders writes:
>-----Original Message-----
>Yesterday I used spybot after downloading it and now
when
>I hit Start, New Office Document or Open Office
document,
>nothing happens. What do i do now? Thanks.
>Sanders
>.
SpyBot itself will not cause you problems.
Accidentally removing things you need, using SpyBot, can
indeed cause problems. If the work around for the
Norton's problem doesn't resolve your issue, or if you
have problems in the future after a scan/removal, try the
Spybot "Recovery" button.