I am really hoping someone can help me. I ran a norton
scan on my home pc and it found a virus called
W32.HLLP.Spreda.B (also called savenow)It had not actually
infected my computer yet. It was quarantined. I followed
the diretions on the norton site to remove it. At the end
of the directions i was instructed to edit the registry. I
followed all directions to a t and thought all would be
well when i restarted. i was wrong. My computer isnow
stuck in a continuous booting loop. The farthest it ever
gets is the black WINDOWS XP screen that shows windows is
loading, then it makes somne noises and starts to reboot.
It does this over and over and over again without stop. I
don't know what to do!!! Is there anyone out there who can
help me? The dirctions i followed are at the link below.
http://securityresponse.symantec.com/avcenter/venc/data/w32
..hllp.spreda.b.html
.

continuous boot loop by Russell

Russell
Wed Oct 22 10:09:33 CDT 2003


>-----Original Message-----
>I am really hoping someone can help me. I ran a norton
>scan on my home pc and it found a virus called
>W32.HLLP.Spreda.B (also called savenow)It had not
actually
>infected my computer yet. It was quarantined. I followed
>the diretions on the norton site to remove it. At the end
>of the directions i was instructed to edit the registry.


Seems to me if it was quarantined and had not infected
your computer, there should not of been anything to
remove; but only to delete the quaratined virus.

Do you have system restore running, and can you reboot in
safe mode(press 'F8 key before the 'black windows XP'
screen)? If so, use system restore to a point before you
edited the reqistry. Should get you back in to the
system.

continuous boot loop by naomi

naomi
Wed Oct 22 19:17:26 CDT 2003

part of the instructions on nortons site told me to
temporarily disable sys restore. i did so. followed
instructions, edited the reg and re- enabled it. I'm not
sure if it took. I'll try tonight!!
>-----Original Message-----
>
>>-----Original Message-----
>>I am really hoping someone can help me. I ran a norton
>>scan on my home pc and it found a virus called
>>W32.HLLP.Spreda.B (also called savenow)It had not
>actually
>>infected my computer yet. It was quarantined. I followed
>>the diretions on the norton site to remove it. At the
end
>>of the directions i was instructed to edit the registry.
>
>
>Seems to me if it was quarantined and had not infected
>your computer, there should not of been anything to
>remove; but only to delete the quaratined virus.
>
>Do you have system restore running, and can you reboot in
>safe mode(press 'F8 key before the 'black windows XP'
>screen)? If so, use system restore to a point before
you
>edited the reqistry. Should get you back in to the
>system.
>.
>