Malke
Sun Jun 27 10:09:33 CDT 2004
Zoran wrote:
> Probably your boot sector has been contaminated, that's why system
> shuts down immediately. So you cannot run anti-virus program from your
> computer. I suggest you do this:
>
> 1. Go to your friend who have some good anti-virus software.
> 2. Update virus definition file.
> 3. Create boot rescue disk (floppy or CD)
> 4. Go to your computer and boot from this floppy (or CD)
> 5. Select 'Full scan'
>
> Hopefully it will help. If not, then the only thing left is to
> reformat the disk and reinstall Windows.
>
>
> "dora breeden via AdminLife" <anonymous@adminlife.com> wrote in
> message news:%23el6c66WEHA.3988@tk2msftngp13.phx.gbl...
>> (Type your message here)
>> my computer keeps shuting down i can not do any thing on my computer
>> it
> shut down
Actually, although it could happen, it is unlikely that there is any
problem with the boot sector. Since Dora Breeden didn't give us any
information about her computer or any error messages, it isn't possible
to guess at the root cause. It could be hardware or software. Here are
generic troubleshooting steps for both:
A. For software issues - 1) scan with current antivirus ("current" means
a version not earlier than 2002 but using updated virus definitions);
2) remove spyware with Spybot Search & Destroy
(www.safer-networking.org) and Ad-aware (www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run the latest CWShredder from
http:/
www.spywareinfo.com/~merijn/index.html. Always read the instructions
before running a spyware removal tool. Be sure to update these programs
before running, and it is a good idea to do virus/spyware scans in Safe
Mode; 3) delete temporary and Temporary Internet Files; 4) stop
unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and www.pacs-portal.co.uk
startup_index.htm for programs info; 5) look in Event Viewer for clues;
6) make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update; 7) run a
firewall.
B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"