Chuck
Wed Jun 09 14:22:07 CDT 2004
On Wed, 9 Jun 2004 09:36:03 -0700, "Crimsonshadow"
<anonymous@discussions.microsoft.com> wrote:
>I have a process running adware. The process associated with a blank window is shrinkwrap.exe
>
>Anyone have any clue how to remove this?
>
>I ended process and it comes back. I do not have IT powers, but I can get the IT department to make changes if it needs to be done at the system level.
>
>adaware does not pick it up. I search the internet and its not anywhere.
>
>Thanks in advance.
AdAware is good. Spybot S&D complements AA; both will detect threats that the
other won't. CWShredder and HijackThis are even better, and will detect threats
that neither AA nor SSD will. All are free, and download fairly quickly.
First, download LSP-Fix and WinsockXPFIx from <
http://www.cexx.org/lspfix.htm>,
and CWShredder from <
http://www.majorgeeks.com/download4086.html>. All are
free.
Next, close all Internet Explorer and Outlook windows, then run CWShredder.
Have it fix all variants.
Now check for, and remove, spyware. Get HijackThis
<
http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<
http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log. <
http://forums.spywareinfo.com/index.php?showtopic=227>
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it, or a link to your forum post, here):
<
http://forums.net-integration.net/>
<
http://forums.spywareinfo.com/>
<
http://forums.tomcoyote.org/>
<
http://www.wilderssecurity.com/>
If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.