I have a friend who obtained a virus, and because of
this, all of her passwords that she typed into her
computer while infected had been compromissed. Before
she learned of this, the hacker had already changed her
Hotmail account's password and secret question. My
friend has registered accounts at other sites (such as
PayPal.com) with this e-mail. this hacker can now go to
these sites, and click the "Forgot Password" link and
have it e-mail these passwords to the Hotmail account
that he controls (assuming the hacker is a man).
What steps can be taken to regain control of this hotmail
acount? Does MSN monitor abnd log the IP addresses of
users that sign into the .NET Passport system? If so,
how does one request this information?
Any information, advise, links to sites with information,
or numbers of people who to contact would be extrememly
helpful.
Thanks