I sent an attached word document to an overseas friend who reported the
following message:
Unknown virus scanner failure virus found. Note: There is no cure
available for the virus on the file JanetWard.doc. It is not possible to
download files from hotmail that contain incurable virus. Contact originator
of the file and inform them that the file contains incurable virus.
I have a virus checker for all emails in and out, and I rechecked this
document and found nothing. What does this mean, does anyone know please?

RE: Virus messages from hotmail by WongTuckWah

WongTuckWah
Wed Aug 03 21:38:01 CDT 2005

This is a very normal scenario. Signatures provided by one provider might not
be identical from the others. Hotmail is using TrendMicro for scanning all
attachments.
Try to install more than 1 AV on your PC, this will enable you to catch
those that not able to detect by by 1st one.

HTH.

P/S: I have 2 AV running :)