Hi all,
Can anyone tell me or point me to a document to back me up on dos and don'ts
when allowing vendor support connections. Does anyone have a policy that I
can go by on this?
We have setup a vpn (pptp) connection using pcanywhere, allow webex,
and have a dialup modem using pcanywhere connections. The vendor still has
a problem with me using group policy security and windows xp security. All
my users do NOT have administrators rights to their workstation. The vendor
insists that that is needed in order for him to connection with webex and fix
a problem. The software is installed on an SQL server where he has a vpn
connection and can connect with webex to have full control of the software.
The only thing installed on the workstation is the SQL client which I
installed and can maintain.
Just would like to see other network/security administrators' policies on
this.
Thanks in advance for any help on this.
Sher