Strange Problems...

I usually run a laptop that I thought perfectly sure. Genuine software,
Windows Xp with SP2 and firewall, Norton, Ad-aware, Windows Defender... all
of them updated. I have scaned my laptop for viruses and spyware last
thursday and all was OK. I was surprised this morning when I tried to use the
computer and I can not get into my account... when I finally opened muy
account, all the desktop icons were moved and the windows appearance was
changed. All the icons on Start menu have dissapeared, and My Files was
empty. Indeed I can not use a the programs I have installed, like Word, nor
Windows security center or Norton... I am really surprised because I thought
that I was safe and OK, and I have no idea about what could be happening...
What do you think? Thank you very much for your opinion

siljaline
Sun Apr 02 19:16:55 CDT 2006

"jorojo" wrote:
>I usually run a laptop that I thought perfectly sure. Genuine software,
> Windows Xp with SP2 and firewall, Norton, Ad-aware, Windows Defender... all
> of them updated. I have scaned my laptop for viruses and spyware last
> thursday and all was OK. I was surprised this morning when I tried to use the
> computer and I can not get into my account... when I finally opened muy
> account, all the desktop icons were moved and the windows appearance was
> changed. All the icons on Start menu have dissapeared, and My Files was
> empty. Indeed I can not use a the programs I have installed, like Word, nor
> Windows security center or Norton... I am really surprised because I thought
> that I was safe and OK, and I have no idea about what could be happening...
> What do you think? Thank you very much for your opinion

Download and run HijackThis;
(http://aumha.org/downloads/hijackthis.zip)
Read this Tutorial *before* first use;
(http://www.bleepingcomputer.com/forums/index.php?showtutorial=42)
Once done > run HijackThis > save a scan log and post it to /any/ of the
following (expert) forums for analysis.
*Note, registration is required prior to posting a log.
- Not listed in any particular order -
(http://aumha.net/viewforum.php?f=30)
(http://www.bleepingcomputer.com/forums/forum22.html)
(http://www.dslreports.com/forum/security)
(http://castlecops.com/forum67.html)
(http://www.cybertechhelp.com/forums/forumdisplay.php?f=25)
(http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html)
(http://gladiator-antivirus.com/forum/index.php?showforum=170)
(http://forum.iamnotageek.com/f-130.html)
(http://forums.maddoktor2.com/index.php?showforum=17)
(http://www.spywarewarrior.com/viewforum.php?f=5)
(http://forums.spywareinfo.com/index.php?showforum=18)
(http://forums.techguy.org/f54-s.html)
(http://forums.tomcoyote.org/index.php?showforum=27)
(http://forums.subratam.org/index.php?showforum=7)
(http://www.5starsupport.com/ipboard/index.php?showforum=18)

Note! Prior to running HijackThis, you must;
http://wiki.castlecops.com/Malware_Removal:_Temporarily_Disable_Real_Time_Monitoring_Programs

Post back the URL where you posted your log, *not* the entire log.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.

dstynchula
Mon Apr 03 14:30:35 CDT 2006

Hi.

Some times, there are two identicle usernames in a laptop computer. One
to log into your domain, and one to log in locally. Check in
"C:\documents and settings" and look for folders in there containing
your username, try opening these folders up in a new window. Once
inside, open the 'desktop' and 'start menu' folders to see if your
missing icons are present. If so, try logging off, and changing the
'log in to:" pull-down box in the log in screen to whatever it's
alternate value is.

Just a thought, hope it helps!

Dan Stynchula