Service Pack 2

After I installed Service Pack 2 (XP)I keep getting the
flag message on the lower bottom right of my computer that
Nortons status cannot be found,this message is coming from
my security center.I read somewhere that there was
something I could do. Hope you can help!!
Thanks and have a good day

Torgeir
Sun Sep 12 13:48:32 CDT 2004

Pat Lyons wrote:

> After I installed Service Pack 2 (XP)I keep getting the
> flag message on the lower bottom right of my computer that
> Nortons status cannot be found,this message is coming from
> my security center.I read somewhere that there was
> something I could do. Hope you can help!!
Hi


Frequently asked questions about Windows Security Center
http://support.microsoft.com/?kbid=883792


More about Symantec products and SP2 here:

http://www.symantec.com/techsupp/sp2/faq.html

http://www.symantec.com/techsupp/sp2/support_doc.html

For Norton 2004 products:

After installing XP Service Pack 2, the message "Your computer might
be at risk . . . " appears
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004070814522613?OpenDocument&tpre=&csm=no&src=con_web_nam


As far as I know, Symantec haven't released an update for the 2003
products, only the 2004 version. Someone that just contacted Symantec
Support said that they was considering releasing an update for 2003
versions as well.


Several have reported that installing the 2004 WMI update on NAV
2003 works fine:

http://groups.google.com/groups?selm=10ivg04sou300cd%40corp.supernews.com
http://groups.google.com/groups?selm=O%23yfwz7jEHA.140%40TK2MSFTNGP12.phx.gbl
http://groups.google.com/groups?selm=OmCNYCRlEHA.1656%40TK2MSFTNGP09.phx.gbl
http://www.neowin.net/forum/index.php?showtopic=202998


If you are not able to get the Security Center to recognise Norton
fully:

Control Panel/Security Center, click on the "Change the Way
Security Center Notifies Me" link in the left pane.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

jopa66
Sun Sep 12 14:35:46 CDT 2004

"Pat Lyons" <anonymous@discussions.microsoft.com> wrote in message
news:0cb901c498d2$6cfa3eb0$a401280a@phx.gbl...
> After I installed Service Pack 2 (XP)I keep getting the
> flag message on the lower bottom right of my computer that
> Nortons status cannot be found,this message is coming from
> my security center.I read somewhere that there was
> something I could do. Hope you can help!!
> Thanks and have a good day


What version of Norton do you have? Apparently there is a patch (WMI update)
which allows Windows Security Center to communicate properly with Norton
Antivirus. Unfortunately it's only available so far for Antivirus 2004/2005.

If running AV 2002/2003, the 2004 WMI update will work. (don't know about
earlier versions). Symantec does not provide a direct download (only through
LiveUpdate) but if you wish, you can download it here:

http://www.neowin.net/staff/RadishTM/Norton_WMI_Update.rar

Note: You will need a program to be able to uncompress the downloaded file.
It's not in the normal zip format, but rather uses RAR compression. Look
for the shareware version of WinRAR which will be able to uncompress the
files.

Also, Symantec support has stated they will release the WMI update for NAV
2002/2003 shortly. You may want to wait for that instead.
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004090913261113?Open&src=con_web_nam&docid=2004070814522613&nsf=sharedtech.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

You may find this page helpful at Symantec:
http://www.symantec.com/techsupp/sp2/faq.html and if you run the "automated
solutions" wizard, it may find updates that LiveUpdate missed.


--
~john aka: jopa