** READ THIS BEFORE POSTING - answers to frequently asked questions 2004.07.15

Before you post a question to a Microsoft.public.*.security newsgroup, note
that your question may already be answered below:

Answers to Top Frequently Asked Questions:
http://securityadmin.info

My question is not mentioned below. How do I get an answer immediately,
with no waiting?
http://securityadmin.info/faq.asp#moreinfo
See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
See also: http://www.google.com/advanced_group_search
See also: http://www.google.com

I want to post a problem or question to the newsgroup. What info do I need
to post in order to get a correct answer quickly?
http://securityadmin.info/faq.asp#netiquette


I just heard about a new Microsoft security patch update. Where can I get
the patch?
http://windowsupdate.microsoft.com OR
http://www.microsoft.com/technet/security/current.asp

I just installed a Microsoft security patch update, and now my computer is
having problems.
http://securityadmin.info/faq.asp#patchbroke

I received an email from Microsoft / Microsoft Support / Microsoft Internet
Security Center claiming to be a security patch [or comprehensive Internet
Explorer update]. Is this a virus?
http://securityadmin.info/faq.asp#microsoftemail
ALSO NOTE: www.grisoft.com is free antivirus, USE IT.

I received a virus email from a Microsoft email address. Who do I report
this to?
http://securityadmin.info/faq.asp#microsoftemail

I have the RPC Blaster worm "virus," what do I do?
http://www.microsoft.com/security/incident/blast.asp
ALSO NOTE: www.grisoft.com is free antivirus, USE IT.

My computer is giving RPC Remote Procedure Call messages.
There is a TFTP message or file on my computer.
My computer keeps locking up, and/or rebooting, or telling me that it will
reboot in 1 minute.
http://www.microsoft.com/security/incident/blast.asp
ALSO NOTE: www.grisoft.com is free antivirus, USE IT.

Where can I download the Blaster worm / RPC DCOM patch?
http://windowsupdate.microsoft.com OR
http://www.microsoft.com/technet/security/current.asp

I'm having a problem caused by the JDBGMGR.EXE Teddy Bear "virus" hoax, or I
want to replace this file.
http://securityadmin.info/faq.asp#jdbgmgr

I forgot my Windows logon password and can't log in. How do I reset it?
http://securityadmin.info/faq.asp#password

I have a problem or a question with a virus or with antivirus.
http://securityadmin.info/faq.asp#virus
NOTE: www.grisoft.com is free antivirus, USE IT.

Why is Outlook Express blocking my attachments as "unsafe"?
http://securityadmin.info/faq.asp#attachments

How do I stop getting pop-up messages? Or adware? Or spyware?
http://securityadmin.info/faq.asp#pop-ups

How do I block people from viewing adult or objectionable content on a
computer?
http://securityadmin.info/faq.asp#contentfilter

How do I block spam emails?
http://securityadmin.info/faq.asp#spam

There is a Content Advisor password blocking me from certain web sites.
http://securityadmin.info/faq.asp#contentadvisor

How do I delete an FTP folder that a hacker put on my computer and I cannot
delete?
http://securityadmin.info/faq.asp#ftpfolder

Have I been hacked? What do I do if I've been hacked?
http://securityadmin.info/faq.asp#hacked

How do I re-secure a computer that has been hacked?
http://securityadmin.info/faq.asp#re-secure

How do I test or improve the security on my computer to avoid being hacked?
http://securityadmin.info/faq.asp#harden

How do I investigate a suspicious IP address that may be trying to hack me?
http://securityadmin.info/faq.asp#trace

How do I report a hacker?
http://securityadmin.info/faq.asp#reporthacker

How do I use a port scanner or vulnerability scanner to test my security?
http://securityadmin.info/faq.asp#portscanner

How do I encrypt my files and/or hard drive?
http://securityadmin.info/faq.asp#encryption

How do I get a firewall? IDS?
http://securityadmin.info/faq.asp#firewall

I want to use the IPSec filtering or IP filtering feature of Windows to
block certain ports and have a problem or question.
http://securityadmin.info/faq.asp#ipsec

I have a problem or question with the XP ICF firewall.
http://securityadmin.info/faq.asp#icf

I have a problem or question with the IIS URLScan tool.
http://securityadmin.info/faq.asp#urlscan

How do I change the banner on my computer or server to hide what software
version I'm using?
http://securityadmin.info/faq.asp#banner

How do I enable Windows Auditing to tell who logged into Windows or who
accessed a file?
http://securityadmin.info/faq.asp#auditing

How do I inspect and disable programs that start up when Windows starts?
http://securityadmin.info/faq.asp#startup

How do I use RUNAS or let someone use RUNAS to run commands as administrator
without having to type the password?
http://securityadmin.info/faq.asp#runas

How do I let non-administrator users run Defrag or change their IP address?
http://securityadmin.info/faq.asp#runas


My question is not mentioned above. How do I get an answer immediately,
with no waiting?
http://securityadmin.info/faq.asp#moreinfo
See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
See also: http://www.google.com/advanced_group_search
See also: http://www.google.com

I want to post a problem or question to the newsgroup. What info do I need
to post in order to get a correct answer quickly?
http://securityadmin.info/faq.asp#netiquette

Note that this is NOT a full list of all the questions answered in the FAQ.
Chances are, your question has probably already been answered. The complete
FAQ is at:
http://securityadmin.info/faq.asp#contents


I hope this is helpful. Feedback, suggestions and criticism regarding the
FAQ are welcome and may be emailed to me.

kind regards,
Karl Levinson, CISSP, MCSE, MVP
email: levinson_k@despammed.com

JAX
Wed Jul 14 22:20:49 CDT 2004

What is this, one size fits all? Are you a self proclaimed MVP? Who is this
addressed to?

JAX

"Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
news:uQAhobhaEHA.2972@TK2MSFTNGP12.phx.gbl...
> Before you post a question to a Microsoft.public.*.security newsgroup,
note
> that your question may already be answered below:
>
> Answers to Top Frequently Asked Questions:
> http://securityadmin.info
>
> My question is not mentioned below. How do I get an answer immediately,
> with no waiting?
> http://securityadmin.info/faq.asp#moreinfo
> See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
> See also: http://www.google.com/advanced_group_search
> See also: http://www.google.com
>
> I want to post a problem or question to the newsgroup. What info do I
need
> to post in order to get a correct answer quickly?
> http://securityadmin.info/faq.asp#netiquette
>
>
> I just heard about a new Microsoft security patch update. Where can I get
> the patch?
> http://windowsupdate.microsoft.com OR
> http://www.microsoft.com/technet/security/current.asp
>
> I just installed a Microsoft security patch update, and now my computer is
> having problems.
> http://securityadmin.info/faq.asp#patchbroke
>
> I received an email from Microsoft / Microsoft Support / Microsoft
Internet
> Security Center claiming to be a security patch [or comprehensive Internet
> Explorer update]. Is this a virus?
> http://securityadmin.info/faq.asp#microsoftemail
> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>
> I received a virus email from a Microsoft email address. Who do I report
> this to?
> http://securityadmin.info/faq.asp#microsoftemail
>
> I have the RPC Blaster worm "virus," what do I do?
> http://www.microsoft.com/security/incident/blast.asp
> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>
> My computer is giving RPC Remote Procedure Call messages.
> There is a TFTP message or file on my computer.
> My computer keeps locking up, and/or rebooting, or telling me that it will
> reboot in 1 minute.
> http://www.microsoft.com/security/incident/blast.asp
> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>
> Where can I download the Blaster worm / RPC DCOM patch?
> http://windowsupdate.microsoft.com OR
> http://www.microsoft.com/technet/security/current.asp
>
> I'm having a problem caused by the JDBGMGR.EXE Teddy Bear "virus" hoax, or
I
> want to replace this file.
> http://securityadmin.info/faq.asp#jdbgmgr
>
> I forgot my Windows logon password and can't log in. How do I reset it?
> http://securityadmin.info/faq.asp#password
>
> I have a problem or a question with a virus or with antivirus.
> http://securityadmin.info/faq.asp#virus
> NOTE: www.grisoft.com is free antivirus, USE IT.
>
> Why is Outlook Express blocking my attachments as "unsafe"?
> http://securityadmin.info/faq.asp#attachments
>
> How do I stop getting pop-up messages? Or adware? Or spyware?
> http://securityadmin.info/faq.asp#pop-ups
>
> How do I block people from viewing adult or objectionable content on a
> computer?
> http://securityadmin.info/faq.asp#contentfilter
>
> How do I block spam emails?
> http://securityadmin.info/faq.asp#spam
>
> There is a Content Advisor password blocking me from certain web sites.
> http://securityadmin.info/faq.asp#contentadvisor
>
> How do I delete an FTP folder that a hacker put on my computer and I
cannot
> delete?
> http://securityadmin.info/faq.asp#ftpfolder
>
> Have I been hacked? What do I do if I've been hacked?
> http://securityadmin.info/faq.asp#hacked
>
> How do I re-secure a computer that has been hacked?
> http://securityadmin.info/faq.asp#re-secure
>
> How do I test or improve the security on my computer to avoid being
hacked?
> http://securityadmin.info/faq.asp#harden
>
> How do I investigate a suspicious IP address that may be trying to hack
me?
> http://securityadmin.info/faq.asp#trace
>
> How do I report a hacker?
> http://securityadmin.info/faq.asp#reporthacker
>
> How do I use a port scanner or vulnerability scanner to test my security?
> http://securityadmin.info/faq.asp#portscanner
>
> How do I encrypt my files and/or hard drive?
> http://securityadmin.info/faq.asp#encryption
>
> How do I get a firewall? IDS?
> http://securityadmin.info/faq.asp#firewall
>
> I want to use the IPSec filtering or IP filtering feature of Windows to
> block certain ports and have a problem or question.
> http://securityadmin.info/faq.asp#ipsec
>
> I have a problem or question with the XP ICF firewall.
> http://securityadmin.info/faq.asp#icf
>
> I have a problem or question with the IIS URLScan tool.
> http://securityadmin.info/faq.asp#urlscan
>
> How do I change the banner on my computer or server to hide what software
> version I'm using?
> http://securityadmin.info/faq.asp#banner
>
> How do I enable Windows Auditing to tell who logged into Windows or who
> accessed a file?
> http://securityadmin.info/faq.asp#auditing
>
> How do I inspect and disable programs that start up when Windows starts?
> http://securityadmin.info/faq.asp#startup
>
> How do I use RUNAS or let someone use RUNAS to run commands as
administrator
> without having to type the password?
> http://securityadmin.info/faq.asp#runas
>
> How do I let non-administrator users run Defrag or change their IP
address?
> http://securityadmin.info/faq.asp#runas
>
>
> My question is not mentioned above. How do I get an answer immediately,
> with no waiting?
> http://securityadmin.info/faq.asp#moreinfo
> See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
> See also: http://www.google.com/advanced_group_search
> See also: http://www.google.com
>
> I want to post a problem or question to the newsgroup. What info do I
need
> to post in order to get a correct answer quickly?
> http://securityadmin.info/faq.asp#netiquette
>
> Note that this is NOT a full list of all the questions answered in the
FAQ.
> Chances are, your question has probably already been answered. The
complete
> FAQ is at:
> http://securityadmin.info/faq.asp#contents
>
>
> I hope this is helpful. Feedback, suggestions and criticism regarding the
> FAQ are welcome and may be emailed to me.
>
> kind regards,
> Karl Levinson, CISSP, MCSE, MVP
> email: levinson_k@despammed.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

Undrin
Wed Jul 14 23:22:42 CDT 2004

I don't object with "Karl Levinson's" post, per se.

As far as I know, "Karl Levinson" doesn't officially speak
on behalf of this message forum and/or Microsoft, although
it appears he is an MVP
(http://mvp.support.microsoft.com/).

In any case, it appears he just wanted to post a sort
of "index" for new readers who visit this forum. Thus, his
message was addressed to them.

>-----Original Message-----
>What is this, one size fits all? Are you a self
proclaimed MVP? Who is this
>addressed to?
>
>JAX

Paul
Thu Jul 15 04:16:09 CDT 2004

On Wed, 14 Jul 2004 20:20:49 -0700, "JAX" <slipslide@pop.not> wrote:

>What is this, one size fits all? Are you a self proclaimed MVP? Who is this
>addressed to?
>
>JAX

No Jax, it isn't a 'one size fits all' - its actually a collection of
useful references, material and knowledge which has proven to be
extremely useful to a great many people, myself included.

Karl didn't grant himself MVP status Jax, Microsoft did.

And just so that we're clear about this last point, I'm kind of
guessing that Karl's post was addressed to the groups he posted it to.

OK ? Good.


Regards,

Paul Lynch
MCSE

Karl
Thu Jul 15 07:01:51 CDT 2004


"JAX" <slipslide@pop.not> wrote in message
news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
> What is this, one size fits all? Are you a self proclaimed MVP? Who is
this
> addressed to?

Surely you have heard of a "FAQ," know what they generally do, why they are
beneficial, and why they are often posted in newsgroups?

I'm only trying to volunteer my time and help. Surely that's a good thing?

Lanwench
Thu Jul 15 10:20:11 CDT 2004

JAX wrote:
> What is this, one size fits all? Are you a self proclaimed MVP? Who
> is this addressed to?

To all users of these newsgroups. It's a FAQ. You must have heard of
those....not sure what your issue is with it; you're free to disregard it.
Others may find it useful. Karl is a frequent poster, and is a Microsoft MVP
in recognition of the time he spends *volunteering* to help others. Play
nice with the other kids in here and you will get help when you need it -
attitude counts. Pax. :-)

>
> JAX
>
> "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
> news:uQAhobhaEHA.2972@TK2MSFTNGP12.phx.gbl...
>> Before you post a question to a Microsoft.public.*.security
>> newsgroup, note that your question may already be answered below:
>>
>> Answers to Top Frequently Asked Questions:
>> http://securityadmin.info
>>
>> My question is not mentioned below. How do I get an answer
>> immediately, with no waiting?
>> http://securityadmin.info/faq.asp#moreinfo
>> See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
>> See also: http://www.google.com/advanced_group_search
>> See also: http://www.google.com
>>
>> I want to post a problem or question to the newsgroup. What info do
>> I need to post in order to get a correct answer quickly?
>> http://securityadmin.info/faq.asp#netiquette
>>
>>
>> I just heard about a new Microsoft security patch update. Where can
>> I get the patch?
>> http://windowsupdate.microsoft.com OR
>> http://www.microsoft.com/technet/security/current.asp
>>
>> I just installed a Microsoft security patch update, and now my
>> computer is having problems.
>> http://securityadmin.info/faq.asp#patchbroke
>>
>> I received an email from Microsoft / Microsoft Support / Microsoft
>> Internet Security Center claiming to be a security patch [or
>> comprehensive Internet Explorer update]. Is this a virus?
>> http://securityadmin.info/faq.asp#microsoftemail
>> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>>
>> I received a virus email from a Microsoft email address. Who do I
>> report this to?
>> http://securityadmin.info/faq.asp#microsoftemail
>>
>> I have the RPC Blaster worm "virus," what do I do?
>> http://www.microsoft.com/security/incident/blast.asp
>> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>>
>> My computer is giving RPC Remote Procedure Call messages.
>> There is a TFTP message or file on my computer.
>> My computer keeps locking up, and/or rebooting, or telling me that
>> it will reboot in 1 minute.
>> http://www.microsoft.com/security/incident/blast.asp
>> ALSO NOTE: www.grisoft.com is free antivirus, USE IT.
>>
>> Where can I download the Blaster worm / RPC DCOM patch?
>> http://windowsupdate.microsoft.com OR
>> http://www.microsoft.com/technet/security/current.asp
>>
>> I'm having a problem caused by the JDBGMGR.EXE Teddy Bear "virus"
>> hoax, or I want to replace this file.
>> http://securityadmin.info/faq.asp#jdbgmgr
>>
>> I forgot my Windows logon password and can't log in. How do I reset
>> it? http://securityadmin.info/faq.asp#password
>>
>> I have a problem or a question with a virus or with antivirus.
>> http://securityadmin.info/faq.asp#virus
>> NOTE: www.grisoft.com is free antivirus, USE IT.
>>
>> Why is Outlook Express blocking my attachments as "unsafe"?
>> http://securityadmin.info/faq.asp#attachments
>>
>> How do I stop getting pop-up messages? Or adware? Or spyware?
>> http://securityadmin.info/faq.asp#pop-ups
>>
>> How do I block people from viewing adult or objectionable content on
>> a computer?
>> http://securityadmin.info/faq.asp#contentfilter
>>
>> How do I block spam emails?
>> http://securityadmin.info/faq.asp#spam
>>
>> There is a Content Advisor password blocking me from certain web
>> sites. http://securityadmin.info/faq.asp#contentadvisor
>>
>> How do I delete an FTP folder that a hacker put on my computer and I
>> cannot delete?
>> http://securityadmin.info/faq.asp#ftpfolder
>>
>> Have I been hacked? What do I do if I've been hacked?
>> http://securityadmin.info/faq.asp#hacked
>>
>> How do I re-secure a computer that has been hacked?
>> http://securityadmin.info/faq.asp#re-secure
>>
>> How do I test or improve the security on my computer to avoid being
>> hacked? http://securityadmin.info/faq.asp#harden
>>
>> How do I investigate a suspicious IP address that may be trying to
>> hack me? http://securityadmin.info/faq.asp#trace
>>
>> How do I report a hacker?
>> http://securityadmin.info/faq.asp#reporthacker
>>
>> How do I use a port scanner or vulnerability scanner to test my
>> security? http://securityadmin.info/faq.asp#portscanner
>>
>> How do I encrypt my files and/or hard drive?
>> http://securityadmin.info/faq.asp#encryption
>>
>> How do I get a firewall? IDS?
>> http://securityadmin.info/faq.asp#firewall
>>
>> I want to use the IPSec filtering or IP filtering feature of Windows
>> to block certain ports and have a problem or question.
>> http://securityadmin.info/faq.asp#ipsec
>>
>> I have a problem or question with the XP ICF firewall.
>> http://securityadmin.info/faq.asp#icf
>>
>> I have a problem or question with the IIS URLScan tool.
>> http://securityadmin.info/faq.asp#urlscan
>>
>> How do I change the banner on my computer or server to hide what
>> software version I'm using?
>> http://securityadmin.info/faq.asp#banner
>>
>> How do I enable Windows Auditing to tell who logged into Windows or
>> who accessed a file?
>> http://securityadmin.info/faq.asp#auditing
>>
>> How do I inspect and disable programs that start up when Windows
>> starts? http://securityadmin.info/faq.asp#startup
>>
>> How do I use RUNAS or let someone use RUNAS to run commands as
>> administrator without having to type the password?
>> http://securityadmin.info/faq.asp#runas
>>
>> How do I let non-administrator users run Defrag or change their IP
>> address? http://securityadmin.info/faq.asp#runas
>>
>>
>> My question is not mentioned above. How do I get an answer
>> immediately, with no waiting?
>> http://securityadmin.info/faq.asp#moreinfo
>> See also: http://www.google.com/groups?as_ugroup=microsoft.public.*
>> See also: http://www.google.com/advanced_group_search
>> See also: http://www.google.com
>>
>> I want to post a problem or question to the newsgroup. What info do
>> I need to post in order to get a correct answer quickly?
>> http://securityadmin.info/faq.asp#netiquette
>>
>> Note that this is NOT a full list of all the questions answered in
>> the FAQ. Chances are, your question has probably already been
>> answered. The complete FAQ is at:
>> http://securityadmin.info/faq.asp#contents
>>
>>
>> I hope this is helpful. Feedback, suggestions and criticism
>> regarding the FAQ are welcome and may be emailed to me.
>>
>> kind regards,
>> Karl Levinson, CISSP, MCSE, MVP
>> email: levinson_k@despammed.com

JAX
Thu Jul 15 10:53:29 CDT 2004

Hi Karl,

Of course I know what "FAQ's" are. I read your subject line as one sentence
which registered, to me, as a command to those who do reply to OP's, i.e.,
"Read this before posting answers to frequently asked questions!" After
coming back to the post, I see the hyphen and break from Cap's to lower case
letters. My mistake, I apologize for being so harsh.

I see that your intention was good, but I'm afraid the effort was futile.
Most posters come to the NG's and just start typing without making any
effort to find the solution to their problem on their own. Even with a link
that answers the question, it takes too much effort, for many, to read and
sort out the information they need. Many times, I have read posts where the
person said they had "searched all over but couldn't find an answer". When I
entered a key word from their post in Google, I got hits on it immediately.
Why would that work for me and not for them?(go figure)

Cheers, JAX

"Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
>
> "JAX" <slipslide@pop.not> wrote in message
> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
> > What is this, one size fits all? Are you a self proclaimed MVP? Who is
> this
> > addressed to?
>
> Surely you have heard of a "FAQ," know what they generally do, why they
are
> beneficial, and why they are often posted in newsgroups?
>
> I'm only trying to volunteer my time and help. Surely that's a good
thing?
>
>

jeff
Thu Jul 15 12:16:33 CDT 2004

On Wed, 14 Jul 2004 20:20:49 -0700, "JAX" <slipslide@pop.not> wrote:

>What is this, one size fits all?

More like "One size fits 95%..."

>Are you a self proclaimed MVP?

Nope. See:

http://www.microsoft.com/communities/MVP/MVP.mspx

>Who is this addressed to?

Anyone reading the seven newsgroups that Karl routinely posts this to.

A FAQ is a list of Frequently Asked Questions and is common in many
newsgroups, especially technical ones. It is designed to answer most
of the repetitve questions found in the group it is posted to. If
people woul read the FAQ they wouldn't post the same question the last
eight people did just to wait a few hours and receive the same answer.

In fact, if people would use Google they could often get their
problems solved quicker.

Jeff

JAX
Thu Jul 15 12:36:58 CDT 2004

Hi Jeff,

Did you read my second post at 8:53 AM ? (my time) I miss-read the subject
line.

JAX

"Jeff Cochran" <jeff.nospam@zina.com> wrote in message
news:4101bac3.99866340@msnews.microsoft.com...
> On Wed, 14 Jul 2004 20:20:49 -0700, "JAX" <slipslide@pop.not> wrote:
>
> >What is this, one size fits all?
>
> More like "One size fits 95%..."
>
> >Are you a self proclaimed MVP?
>
> Nope. See:
>
> http://www.microsoft.com/communities/MVP/MVP.mspx
>
> >Who is this addressed to?
>
> Anyone reading the seven newsgroups that Karl routinely posts this to.
>
> A FAQ is a list of Frequently Asked Questions and is common in many
> newsgroups, especially technical ones. It is designed to answer most
> of the repetitve questions found in the group it is posted to. If
> people woul read the FAQ they wouldn't post the same question the last
> eight people did just to wait a few hours and receive the same answer.
>
> In fact, if people would use Google they could often get their
> problems solved quicker.
>
> Jeff

Lanwench
Thu Jul 15 13:31:53 CDT 2004

JAX wrote:
> Hi Karl,
>
> Of course I know what "FAQ's" are. I read your subject line as one
> sentence which registered, to me, as a command to those who do reply
> to OP's, i.e., "Read this before posting answers to frequently asked
> questions!" After coming back to the post, I see the hyphen and break
> from Cap's to lower case letters. My mistake, I apologize for being
> so harsh.
>
> I see that your intention was good, but I'm afraid the effort was
> futile. Most posters come to the NG's and just start typing without
> making any effort to find the solution to their problem on their own.
> Even with a link that answers the question, it takes too much effort,
> for many, to read and sort out the information they need. Many times,
> I have read posts where the person said they had "searched all over
> but couldn't find an answer". When I entered a key word from their
> post in Google, I got hits on it immediately. Why would that work for
> me and not for them?(go figure)

You're right - most people don't search first - but the FAQ may help a few
people out and cut down on the number of "how do I stop messenger service
popup" kind of questions.

We all jump the gun in here sometimes and I did a bit of the same myself in
replying to you, so now everybody shake hands and make nice and be happy.
:-)

>
> Cheers, JAX
>
> "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
> news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
>>
>> "JAX" <slipslide@pop.not> wrote in message
>> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
>>> What is this, one size fits all? Are you a self proclaimed MVP? Who
>>> is this addressed to?
>>
>> Surely you have heard of a "FAQ," know what they generally do, why
>> they are beneficial, and why they are often posted in newsgroups?
>>
>> I'm only trying to volunteer my time and help. Surely that's a good
>> thing?

JAX
Thu Jul 15 14:08:46 CDT 2004

I'm happy, except with myself.

As far as FAQ's being posted here, I maintain that it is futile. The post
will time-out in a day or so and even then, nobody is likely to scroll
through the posts to see it.

IMHO, JAX

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:Od6w4xpaEHA.3596@tk2msftngp13.phx.gbl...
> JAX wrote:
> > Hi Karl,
> >
> > Of course I know what "FAQ's" are. I read your subject line as one
> > sentence which registered, to me, as a command to those who do reply
> > to OP's, i.e., "Read this before posting answers to frequently asked
> > questions!" After coming back to the post, I see the hyphen and break
> > from Cap's to lower case letters. My mistake, I apologize for being
> > so harsh.
> >
> > I see that your intention was good, but I'm afraid the effort was
> > futile. Most posters come to the NG's and just start typing without
> > making any effort to find the solution to their problem on their own.
> > Even with a link that answers the question, it takes too much effort,
> > for many, to read and sort out the information they need. Many times,
> > I have read posts where the person said they had "searched all over
> > but couldn't find an answer". When I entered a key word from their
> > post in Google, I got hits on it immediately. Why would that work for
> > me and not for them?(go figure)
>
> You're right - most people don't search first - but the FAQ may help a few
> people out and cut down on the number of "how do I stop messenger service
> popup" kind of questions.
>
> We all jump the gun in here sometimes and I did a bit of the same myself
in
> replying to you, so now everybody shake hands and make nice and be happy.
> :-)
>
> >
> > Cheers, JAX
> >
> > "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
> > news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
> >>
> >> "JAX" <slipslide@pop.not> wrote in message
> >> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
> >>> What is this, one size fits all? Are you a self proclaimed MVP? Who
> >>> is this addressed to?
> >>
> >> Surely you have heard of a "FAQ," know what they generally do, why
> >> they are beneficial, and why they are often posted in newsgroups?
> >>
> >> I'm only trying to volunteer my time and help. Surely that's a good
> >> thing?
>
>

jeff
Thu Jul 15 16:33:50 CDT 2004

On Thu, 15 Jul 2004 12:08:46 -0700, "JAX" <slipslide@pop.not> wrote:

>I'm happy, except with myself.
>
>As far as FAQ's being posted here, I maintain that it is futile. The post
>will time-out in a day or so and even then, nobody is likely to scroll
>through the posts to see it.

Ahh... But the beauty is, it gets indexed in Google, and on
Microsoft's news server hangs around for months. On the web-based
interfaces to the groups it may show for a week or more.

Old-timers usually llok for a FAQ and sometimes a charter before
posting anything.

Jeff

>"Lanwench [MVP - Exchange]"
><lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
>news:Od6w4xpaEHA.3596@tk2msftngp13.phx.gbl...
>> JAX wrote:
>> > Hi Karl,
>> >
>> > Of course I know what "FAQ's" are. I read your subject line as one
>> > sentence which registered, to me, as a command to those who do reply
>> > to OP's, i.e., "Read this before posting answers to frequently asked
>> > questions!" After coming back to the post, I see the hyphen and break
>> > from Cap's to lower case letters. My mistake, I apologize for being
>> > so harsh.
>> >
>> > I see that your intention was good, but I'm afraid the effort was
>> > futile. Most posters come to the NG's and just start typing without
>> > making any effort to find the solution to their problem on their own.
>> > Even with a link that answers the question, it takes too much effort,
>> > for many, to read and sort out the information they need. Many times,
>> > I have read posts where the person said they had "searched all over
>> > but couldn't find an answer". When I entered a key word from their
>> > post in Google, I got hits on it immediately. Why would that work for
>> > me and not for them?(go figure)
>>
>> You're right - most people don't search first - but the FAQ may help a few
>> people out and cut down on the number of "how do I stop messenger service
>> popup" kind of questions.
>>
>> We all jump the gun in here sometimes and I did a bit of the same myself
>in
>> replying to you, so now everybody shake hands and make nice and be happy.
>> :-)
>>
>> >
>> > Cheers, JAX
>> >
>> > "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
>> > news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
>> >>
>> >> "JAX" <slipslide@pop.not> wrote in message
>> >> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
>> >>> What is this, one size fits all? Are you a self proclaimed MVP? Who
>> >>> is this addressed to?
>> >>
>> >> Surely you have heard of a "FAQ," know what they generally do, why
>> >> they are beneficial, and why they are often posted in newsgroups?
>> >>
>> >> I'm only trying to volunteer my time and help. Surely that's a good
>> >> thing?
>>
>>
>

Rudy
Thu Jul 15 17:38:09 CDT 2004


> Surely you have heard of a "FAQ," know what they generally do, why they
are
> beneficial, and why they are often posted in newsgroups?
>
> I'm only trying to volunteer my time and help. Surely that's a good
thing?

Yes it certainly is. Anyone with even a little 'computer sense' knows the
value of FAQ. Their use helps to keep the bandwidth down so instead of you
MVPs answering the same simple questions over and over again, you have time
to answer MINE instead ! (Joke alert! JAX)

Keep up the "good work"

R

JAX
Thu Jul 15 21:42:01 CDT 2004

Hi Jeff,

You said, "Old-timers usually llok for a FAQ and sometimes a charter before
posting anything." Most of the posts in newsgroups are not made by "Old
timers".

JAX


"Jeff Cochran" <jeff.nospam@zina.com> wrote in message
news:40fcf7e5.115515562@msnews.microsoft.com...
> On Thu, 15 Jul 2004 12:08:46 -0700, "JAX" <slipslide@pop.not> wrote:
>
> >I'm happy, except with myself.
> >
> >As far as FAQ's being posted here, I maintain that it is futile. The post
> >will time-out in a day or so and even then, nobody is likely to scroll
> >through the posts to see it.
>
> Ahh... But the beauty is, it gets indexed in Google, and on
> Microsoft's news server hangs around for months. On the web-based
> interfaces to the groups it may show for a week or more.
>
> Old-timers usually llok for a FAQ and sometimes a charter before
> posting anything.
>
> Jeff
>
> >"Lanwench [MVP - Exchange]"
> ><lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
message
> >news:Od6w4xpaEHA.3596@tk2msftngp13.phx.gbl...
> >> JAX wrote:
> >> > Hi Karl,
> >> >
> >> > Of course I know what "FAQ's" are. I read your subject line as one
> >> > sentence which registered, to me, as a command to those who do reply
> >> > to OP's, i.e., "Read this before posting answers to frequently asked
> >> > questions!" After coming back to the post, I see the hyphen and break
> >> > from Cap's to lower case letters. My mistake, I apologize for being
> >> > so harsh.
> >> >
> >> > I see that your intention was good, but I'm afraid the effort was
> >> > futile. Most posters come to the NG's and just start typing without
> >> > making any effort to find the solution to their problem on their own.
> >> > Even with a link that answers the question, it takes too much effort,
> >> > for many, to read and sort out the information they need. Many times,
> >> > I have read posts where the person said they had "searched all over
> >> > but couldn't find an answer". When I entered a key word from their
> >> > post in Google, I got hits on it immediately. Why would that work for
> >> > me and not for them?(go figure)
> >>
> >> You're right - most people don't search first - but the FAQ may help a
few
> >> people out and cut down on the number of "how do I stop messenger
service
> >> popup" kind of questions.
> >>
> >> We all jump the gun in here sometimes and I did a bit of the same
myself
> >in
> >> replying to you, so now everybody shake hands and make nice and be
happy.
> >> :-)
> >>
> >> >
> >> > Cheers, JAX
> >> >
> >> > "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
> >> > news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
> >> >>
> >> >> "JAX" <slipslide@pop.not> wrote in message
> >> >> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
> >> >>> What is this, one size fits all? Are you a self proclaimed MVP? Who
> >> >>> is this addressed to?
> >> >>
> >> >> Surely you have heard of a "FAQ," know what they generally do, why
> >> >> they are beneficial, and why they are often posted in newsgroups?
> >> >>
> >> >> I'm only trying to volunteer my time and help. Surely that's a good
> >> >> thing?
> >>
> >>
> >
>

JAX
Thu Jul 15 21:45:42 CDT 2004

I failed to mention the 7 KB size of the OP.

JAX

"Rudy" <NoSpam@no-onehome.net> wrote in message
news:lHDJc.35811$ek5.24432@pd7tw2no...
>
> > Surely you have heard of a "FAQ," know what they generally do, why they
> are
> > beneficial, and why they are often posted in newsgroups?
> >
> > I'm only trying to volunteer my time and help. Surely that's a good
> thing?
>
> Yes it certainly is. Anyone with even a little 'computer sense' knows the
> value of FAQ. Their use helps to keep the bandwidth down so instead of
you
> MVPs answering the same simple questions over and over again, you have
time
> to answer MINE instead ! (Joke alert! JAX)
>
> Keep up the "good work"
>
> R
>
>

Karl
Fri Jul 16 06:29:36 CDT 2004

7KB isn't so big. I chose not to mention the 7KB size of the reply, which
was untrimmed, to the OP.


"JAX" <slipslide@pop.not> wrote in message
news:uBo687taEHA.3332@TK2MSFTNGP09.phx.gbl...
> I failed to mention the 7 KB size of the OP.

Karl
Fri Jul 16 06:36:08 CDT 2004


"JAX" <slipslide@pop.not> wrote in message
news:ev%23ho8paEHA.4052@TK2MSFTNGP10.phx.gbl...
> I'm happy, except with myself.
>
> As far as FAQ's being posted here, I maintain that it is futile. The post
> will time-out in a day or so and even then, nobody is likely to scroll
> through the posts to see it.
>
> IMHO, JAX

Yes, this is a frequently posted response to the FAQ. While I agree that we
don't know how much a FAQ reduces the posting volume if at all, it still has
other benefits. 1) it allows myself and some of the others here to quickly
post a link as an answer instead of writing one or more paragraphs and/or
having to search Google for the link. 2) the answers in the FAQ are longer
and I would hope more complete than manually typing a quick response...
posting a link from a FAQ might arguably be more consistent and have
theoretically been publicly vetted by others. 3) you can't tell someone
"you should have read the FAQ first" until there is a FAQ. 4) if it only
reduces the posting volume a little, that's still a good thing IMHO.

kind regards,

karl

jeff
Fri Jul 16 07:57:16 CDT 2004

On Thu, 15 Jul 2004 19:42:01 -0700, "JAX" <slipslide@pop.not> wrote:

>You said, "Old-timers usually llok for a FAQ and sometimes a charter before
> posting anything." Most of the posts in newsgroups are not made by "Old
>timers".

And perhaps they too can learn...

Jeff


>"Jeff Cochran" <jeff.nospam@zina.com> wrote in message
>news:40fcf7e5.115515562@msnews.microsoft.com...
>> On Thu, 15 Jul 2004 12:08:46 -0700, "JAX" <slipslide@pop.not> wrote:
>>
>> >I'm happy, except with myself.
>> >
>> >As far as FAQ's being posted here, I maintain that it is futile. The post
>> >will time-out in a day or so and even then, nobody is likely to scroll
>> >through the posts to see it.
>>
>> Ahh... But the beauty is, it gets indexed in Google, and on
>> Microsoft's news server hangs around for months. On the web-based
>> interfaces to the groups it may show for a week or more.
>>
>> Old-timers usually llok for a FAQ and sometimes a charter before
>> posting anything.
>>
>> Jeff
>>
>> >"Lanwench [MVP - Exchange]"
>> ><lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>message
>> >news:Od6w4xpaEHA.3596@tk2msftngp13.phx.gbl...
>> >> JAX wrote:
>> >> > Hi Karl,
>> >> >
>> >> > Of course I know what "FAQ's" are. I read your subject line as one
>> >> > sentence which registered, to me, as a command to those who do reply
>> >> > to OP's, i.e., "Read this before posting answers to frequently asked
>> >> > questions!" After coming back to the post, I see the hyphen and break
>> >> > from Cap's to lower case letters. My mistake, I apologize for being
>> >> > so harsh.
>> >> >
>> >> > I see that your intention was good, but I'm afraid the effort was
>> >> > futile. Most posters come to the NG's and just start typing without
>> >> > making any effort to find the solution to their problem on their own.
>> >> > Even with a link that answers the question, it takes too much effort,
>> >> > for many, to read and sort out the information they need. Many times,
>> >> > I have read posts where the person said they had "searched all over
>> >> > but couldn't find an answer". When I entered a key word from their
>> >> > post in Google, I got hits on it immediately. Why would that work for
>> >> > me and not for them?(go figure)
>> >>
>> >> You're right - most people don't search first - but the FAQ may help a
>few
>> >> people out and cut down on the number of "how do I stop messenger
>service
>> >> popup" kind of questions.
>> >>
>> >> We all jump the gun in here sometimes and I did a bit of the same
>myself
>> >in
>> >> replying to you, so now everybody shake hands and make nice and be
>happy.
>> >> :-)
>> >>
>> >> >
>> >> > Cheers, JAX
>> >> >
>> >> > "Karl Levinson [x y] mvp" <levinson_k@despammed.com> wrote in message
>> >> > news:OKJj0KmaEHA.716@TK2MSFTNGP11.phx.gbl...
>> >> >>
>> >> >> "JAX" <slipslide@pop.not> wrote in message
>> >> >> news:uHy75qhaEHA.2488@tk2msftngp13.phx.gbl...
>> >> >>> What is this, one size fits all? Are you a self proclaimed MVP? Who
>> >> >>> is this addressed to?
>> >> >>
>> >> >> Surely you have heard of a "FAQ," know what they generally do, why
>> >> >> they are beneficial, and why they are often posted in newsgroups?
>> >> >>
>> >> >> I'm only trying to volunteer my time and help. Surely that's a good
>> >> >> thing?
>> >>
>> >>
>> >
>>
>