I am running Windows XP Pro and Internet Explorer 6, along with Outlook
Express 6 and am having problems installing Security patch Q837009.

Each time I try to install the patch I get a Microsoft Internet Explorer
Update message telling me that Outlook Express 6.0 needs to be installed -
Surely OE6 is part of IE6 and therefore installs when Windows is installed??
I have tried to download OE 6.0 as a separate download from IE and on trying
to install it I am told that I have a newer version already on my PC!

This is not the first time that I have experienced problems with installing
patches relating to Outlook Express - The problem seems to occur whenever I
download and install individual patches. Whenever I download and install
patches using Critical Updates on the Microsoft Update site, I don't seem to
have this problem.

Can anyone advise why this happens?

alba.


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004

Re: Problems with installing Security patch Q837009 by PA

PA
Tue May 04 15:32:15 CDT 2004

Post the exact error message, verbatim.

Use Windows Update to secure the patch and close all running programs
(including OE and your anti-virus app) prior to installing.
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

alba wrote:
> I am running Windows XP Pro and Internet Explorer 6, along with Outlook
> Express 6 and am having problems installing Security patch Q837009.
>
> Each time I try to install the patch I get a Microsoft Internet Explorer
> Update message telling me that Outlook Express 6.0 needs to be installed -
> Surely OE6 is part of IE6 and therefore installs when Windows is
> installed?? I have tried to download OE 6.0 as a separate download from
> IE and on trying to install it I am told that I have a newer version
> already on my PC!
>
> This is not the first time that I have experienced problems with
> installing patches relating to Outlook Express - The problem seems to
> occur whenever I download and install individual patches. Whenever I
> download and install patches using Critical Updates on the Microsoft
> Update site, I don't seem to have this problem.
>
> Can anyone advise why this happens?
>
> alba.
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004


Re: Problems with installing Security patch Q837009 by Bill

Bill
Tue May 04 20:35:08 CDT 2004

When you go to Help, about, in Outlook Express--what version number is
displayed?

It is possible to be running Outlook Express 5.x and IE 6, because of a flaw
in the upgrade process.

It is important to fix this because the older OE has some bugs which are not
getting patched.

"alba" <alba1314@ntlworld.com> wrote in message
news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...
>I am running Windows XP Pro and Internet Explorer 6, along with Outlook
> Express 6 and am having problems installing Security patch Q837009.
>
> Each time I try to install the patch I get a Microsoft Internet Explorer
> Update message telling me that Outlook Express 6.0 needs to be installed -
> Surely OE6 is part of IE6 and therefore installs when Windows is
> installed??
> I have tried to download OE 6.0 as a separate download from IE and on
> trying
> to install it I am told that I have a newer version already on my PC!
>
> This is not the first time that I have experienced problems with
> installing
> patches relating to Outlook Express - The problem seems to occur whenever
> I
> download and install individual patches. Whenever I download and install
> patches using Critical Updates on the Microsoft Update site, I don't seem
> to
> have this problem.
>
> Can anyone advise why this happens?
>
> alba.
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004
>
>



Re: Problems with installing Security patch Q837009 by PA

PA
Tue May 04 21:23:52 CDT 2004

> It is possible to be running Outlook Express 5.x and IE 6, because of a
> flaw in the upgrade process.

In WinXP?
--
~PA Bear

Bill Sanderson wrote:
> When you go to Help, about, in Outlook Express--what version number is
> displayed?
>
> It is possible to be running Outlook Express 5.x and IE 6, because of a
> flaw in the upgrade process.
>
> It is important to fix this because the older OE has some bugs which are
> not getting patched.
>
> "alba" <alba1314@ntlworld.com> wrote in message
> news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...
>> I am running Windows XP Pro and Internet Explorer 6, along with Outlook
>> Express 6 and am having problems installing Security patch Q837009.
>>
>> Each time I try to install the patch I get a Microsoft Internet Explorer
>> Update message telling me that Outlook Express 6.0 needs to be installed
>> - Surely OE6 is part of IE6 and therefore installs when Windows is
>> installed??
>> I have tried to download OE 6.0 as a separate download from IE and on
>> trying
>> to install it I am told that I have a newer version already on my PC!
>>
>> This is not the first time that I have experienced problems with
>> installing
>> patches relating to Outlook Express - The problem seems to occur whenever
>> I
>> download and install individual patches. Whenever I download and install
>> patches using Critical Updates on the Microsoft Update site, I don't seem
>> to
>> have this problem.
>>
>> Can anyone advise why this happens?
>>
>> alba.
>>
>>
>> ---
>> Outgoing mail is certified Virus Free.
>> Checked by AVG anti-virus system (http://www.grisoft.com).
>> Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004


Re: Problems with installing Security patch Q837009 by alba

alba
Thu May 06 07:51:06 CDT 2004

Hi Bill,
Thanks for the reply post!

Having looked at the version installed in Help (as you suggested) it shows
version 6.00.280.1123. This would mean that I am running OE6 with IE
version 6.0.2800.1106.xpsp2.030422-1633.

Do either of these versions have flaws that make them incompatible? Both
are updated via Microsoft Official Updates site and I have no problems
updating from the site. My problem seems to come when installing individual
patches...

alba.


"Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
news:%23mrP3EkMEHA.2532@TK2MSFTNGP10.phx.gbl...

When you go to Help, about, in Outlook Express--what version number is
displayed?

It is possible to be running Outlook Express 5.x and IE 6, because of a flaw
in the upgrade process. It is important to fix this because the older OE
has some bugs which are not getting patched.



"alba" <alba1314@ntlworld.com> wrote in message
news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...

I am running Windows XP Pro and Internet Explorer 6, along with Outlook
Express 6 and am having problems installing Security patch Q837009.

Each time I try to install the patch I get a Microsoft Internet Explorer
Update message telling me that Outlook Express 6.0 needs to be installed -
Surely OE6 is part of IE6 and therefore installs when Windows is installed??


I have tried to download OE 6.0 as a separate download from IE and on trying
to install it I am told that I have a newer version already on my PC!

This is not the first time that I have experienced problems with installing
patches relating to Outlook Express - The problem seems to occur whenever I
download and install individual patches. Whenever I download and install
patches using Critical Updates on the Microsoft Update site, I don't seem to
have this problem.


Can anyone advise why this happens?


alba.


"Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
news:%23mrP3EkMEHA.2532@TK2MSFTNGP10.phx.gbl...
> When you go to Help, about, in Outlook Express--what version number is
> displayed?
>
> It is possible to be running Outlook Express 5.x and IE 6, because of a
flaw
> in the upgrade process.
>
> It is important to fix this because the older OE has some bugs which are
not
> getting patched.
>
> "alba" <alba1314@ntlworld.com> wrote in message
> news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...
> >I am running Windows XP Pro and Internet Explorer 6, along with Outlook
> > Express 6 and am having problems installing Security patch Q837009.
> >
> > Each time I try to install the patch I get a Microsoft Internet Explorer
> > Update message telling me that Outlook Express 6.0 needs to be
installed -
> > Surely OE6 is part of IE6 and therefore installs when Windows is
> > installed??
> > I have tried to download OE 6.0 as a separate download from IE and on
> > trying
> > to install it I am told that I have a newer version already on my PC!
> >
> > This is not the first time that I have experienced problems with
> > installing
> > patches relating to Outlook Express - The problem seems to occur
whenever
> > I
> > download and install individual patches. Whenever I download and install
> > patches using Critical Updates on the Microsoft Update site, I don't
seem
> > to
> > have this problem.
> >
> > Can anyone advise why this happens?
> >
> > alba.
> >
> >
> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004
> >
> >
>
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.677 / Virus Database: 439 - Release Date: 04/05/2004



Re: Problems with installing Security patch Q837009 by PA

PA
Fri May 07 15:07:17 CDT 2004

From your post: "Microsoft Outlook Express 6.00.2800.1409"

You already have Q837009 installed.

Please rely on Windows Update for updates your system needs, rather than
pickin & choosing ones you /think/ it needs.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx

alba wrote:
> Hi Bill,
> Thanks for the reply post!
>
> Having looked at the version installed in Help (as you suggested) it shows
> version 6.00.280.1123. This would mean that I am running OE6 with IE
> version 6.0.2800.1106.xpsp2.030422-1633.
>
> Do either of these versions have flaws that make them incompatible? Both
> are updated via Microsoft Official Updates site and I have no problems
> updating from the site. My problem seems to come when installing
> individual patches...
>
> alba.
>
>
> "Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
> news:%23mrP3EkMEHA.2532@TK2MSFTNGP10.phx.gbl...
>
> When you go to Help, about, in Outlook Express--what version number is
> displayed?
>
> It is possible to be running Outlook Express 5.x and IE 6, because of a
> flaw in the upgrade process. It is important to fix this because the
> older OE has some bugs which are not getting patched.
>
>
>
> "alba" <alba1314@ntlworld.com> wrote in message
> news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...
>
> I am running Windows XP Pro and Internet Explorer 6, along with Outlook
> Express 6 and am having problems installing Security patch Q837009.
>
> Each time I try to install the patch I get a Microsoft Internet Explorer
> Update message telling me that Outlook Express 6.0 needs to be installed -
> Surely OE6 is part of IE6 and therefore installs when Windows is
> installed??
>
>
> I have tried to download OE 6.0 as a separate download from IE and on
> trying to install it I am told that I have a newer version already on my
> PC!
>
> This is not the first time that I have experienced problems with
> installing patches relating to Outlook Express - The problem seems to
> occur whenever I download and install individual patches. Whenever I
> download and install patches using Critical Updates on the Microsoft
> Update site, I don't seem to have this problem.
>
>
> Can anyone advise why this happens?
>
>
> alba.
>
>
> "Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
> news:%23mrP3EkMEHA.2532@TK2MSFTNGP10.phx.gbl...
>> When you go to Help, about, in Outlook Express--what version number is
>> displayed?
>>
>> It is possible to be running Outlook Express 5.x and IE 6, because of a
>> flaw in the upgrade process.
>>
>> It is important to fix this because the older OE has some bugs which are
>> not getting patched.
>>
>> "alba" <alba1314@ntlworld.com> wrote in message
>> news:%23Tg4bTgMEHA.3944@tk2msftngp13.phx.gbl...
>>> I am running Windows XP Pro and Internet Explorer 6, along with Outlook
>>> Express 6 and am having problems installing Security patch Q837009.
>>>
>>> Each time I try to install the patch I get a Microsoft Internet Explorer
>>> Update message telling me that Outlook Express 6.0 needs to be
>>> installed - Surely OE6 is part of IE6 and therefore installs when
>>> Windows is installed??
>>> I have tried to download OE 6.0 as a separate download from IE and on
>>> trying
>>> to install it I am told that I have a newer version already on my PC!
>>>
>>> This is not the first time that I have experienced problems with
>>> installing
>>> patches relating to Outlook Express - The problem seems to occur
>>> whenever I
>>> download and install individual patches. Whenever I download and install
>>> patches using Critical Updates on the Microsoft Update site, I don't
>>> seem to
>>> have this problem.
>>>
>>> Can anyone advise why this happens?
>>>
>>> alba.
>>>
>>>
>>> ---
>>> Outgoing mail is certified Virus Free.
>>> Checked by AVG anti-virus system (http://www.grisoft.com).
>>> Version: 6.0.676 / Virus Database: 438 - Release Date: 03/05/2004
>>>
>>>
>>
>>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.677 / Virus Database: 439 - Release Date: 04/05/2004


Re: Problems with installing Security patch Q837009 by alba

alba
Fri May 07 17:49:16 CDT 2004

Thanks very much for the advice, PA Bear - from now on I will stick to
critical downloads via main Microsoft Updates site.

Also, thanks for the link to OE newsgroup - I've now subscribed to it and
hope that it will help in any other (hopefully very few...) problems
relating to OE?!

alba.

------------------------------------------------------------

"PA Bear" <PABear@mvps.org> wrote in message
news:uS8Im7GNEHA.2996@TK2MSFTNGP12.phx.gbl...
From your post: "Microsoft Outlook Express 6.00.2800.1409"

You already have Q837009 installed.

Please rely on Windows Update for updates your system needs, rather than
picking & choosing ones you /think/ it needs.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums http://forum.mvps.org/

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx

alba wrote:

Hi Bill,
Thanks for the reply post!

Having looked at the version installed in Help (as you suggested) it shows
version 6.00.280.1123. This would mean that I am running OE6 with IE
version 6.0.2800.1106.xpsp2.030422-1633.

Do either of these versions have flaws that make them incompatible? Both
are updated via Microsoft Official Updates site and I have no problems
updating from the site. My problem seems to come when installing individual
patches...

alba.



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.679 / Virus Database: 441 - Release Date: 07/05/2004