Hazel
Tue Jul 20 02:11:37 CDT 2004
Thank you for that - I will give it a try.
Regards.
Hazel
>-----Original Message-----
>Check your system for "hijackware":
>
>Help with Hijackware
>
http://aumha.org/a/parasite.htm
>
http://aumha.org/a/quickfix.htm
>
http://mvps.org/winhelp2002/unwanted.htm
>
http://inetexplorer.mvps.org/Darnit.htm
>
>CoolWebSearch Chronicles
>
http://www.spywareinfo.com/~merijn/cwschronicles.html
>
>Run these tools in the following order with nothing else
running in
>background:
>
>1. CWShredder (fix all found)
>
>2. Ad-Aware (fix all found)
>
>3. Spybot (RTFM but generally fix everything in red)
>
>Important: You *must* seek updates for Ad-Aware, Spybot,
etc., before each
>and every use, even "right out of the box". But even
they can't catch
>everything, 24/7. When all else fails, HijackThis
>
(
http://www.spywareinfo.com/~merijn/files/HijackThis.exe)
is the preferred
>tool to use. It will help you to both identify and
remove any
>hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ or
>
http://forum.aumha.org/viewforum.php?f=30 for expert
analysis, not here.**
>
>[Alternate download pages for many of the above tools
may be found at
>
http://aumha.org/a/parasite.htm.]
>
>Also:
>
>1. Download and run Stinger
(
http://vil.nai.com/vil/stinger/); then...
>
>2. Update your virus definitions, enable Show Hidden
Files
>
(
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/
2002092715262339)
>and then run a full system scan in Safe Mode
>
(
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/
2001052409420406)
>with nothing else running in background. Note the files
identified and
>removed then find the corresponding page for the file at
your AV maker's
>online support pages (e.g.,
>
http://securityresponse.symantec.com/avcenter/venc/data/a
dware.winfavorites.html)
>and follow all Removal steps.
>
>WinXP Only (WinME similar): If this scan finds anything,
create a new
>Restore Point then Disk Cleanup > More options > Delete
all but the most
>recent Restore Point.
>
>So How Did I Get Infected Anyway?
>
http://boards.cexx.org/viewtopic.php?t=957
>--
>HTH - Please Reply to This Thread
>
>~Robear Dyer (PA Bear)
>MS MVP-Windows (IE/OE), AH-VSOP
>
>AumHa Forums
>
http://forum.aumha.org
>
>What You Should Know About Spyware
>
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>
>Hazel wrote:
>> Good day
>> I am running XP and Norton 2002.
>> Recently I had a warning about (I think) W32.spot.
>> Unfortunately I did not take any notice!!
>> Noe I find that Norton 2002 no longer loads, so I
cannot
>> update it. I have tried to run an on-line scan using
>> the Norton website, but it will not let me. I can
still
>> use my system as normal and receive emails, but am
unable
>> to run Norton in order to update it.
>> Has anybody any ideas please.
>> Regards.
>> Hazel
>
>.
>