Last month I searched the Microsoft Knowledgebase for
information. After concluding my search a new IE window
pops up and asks me to take a survey about my search
experience. At the end of the survey I am asked if I want
to join a Microsoft Research group to take more surveys
and I sign up for it.

I haven't received any surveys to take yet, but three days
after that I started receiving bogus emails with weird
email return addresses and links to programs that claim to
be security patches. The email kinda looks legit except
that it doesn't use the Microsoft logo, just an italic,
Arial font. The language and design is very "Microsoft-
ish" but the return addresses and design are very suspect.

Also, Microsoft says they don't email programs or patches,
just links to their support site. I'm sure it's bogus but
what can I do? Why did all this happen after signing up
with a Microsoft Servey service? Or does Microsoft not do
that? The survey site is listed on their Premiere Vendors
list.

My big problem now is that I now get up to 10 of these
bogus emails per day. It's on a web-based email address
from Netscape, meaning complete email headers aren't
there. Any suggestions on how to get rid of the junk?

Microsoft - are you listening and can you help?

Re: Lots of spam after taking Microsoft Survey by Bill

Bill
Sun Oct 05 18:33:45 CDT 2003

I think you've got cause and effect wrong in this case.

I'd bet that you also, sometime recently, posted to an NNTP newsgroup or a
web-based support forum, a question using your real email address.

This is a, perhaps the, significant vector for the Swen virus which is what
you've been receiving.

Here's one place to read about it:

http://www.f-secure.com/v-descs/swen.shtml


"Phil Jackson" <phil@dontwantnospam.com> wrote in message
news:086501c38b86$72aaa390$a301280a@phx.gbl...
> Last month I searched the Microsoft Knowledgebase for
> information. After concluding my search a new IE window
> pops up and asks me to take a survey about my search
> experience. At the end of the survey I am asked if I want
> to join a Microsoft Research group to take more surveys
> and I sign up for it.
>
> I haven't received any surveys to take yet, but three days
> after that I started receiving bogus emails with weird
> email return addresses and links to programs that claim to
> be security patches. The email kinda looks legit except
> that it doesn't use the Microsoft logo, just an italic,
> Arial font. The language and design is very "Microsoft-
> ish" but the return addresses and design are very suspect.
>
> Also, Microsoft says they don't email programs or patches,
> just links to their support site. I'm sure it's bogus but
> what can I do? Why did all this happen after signing up
> with a Microsoft Servey service? Or does Microsoft not do
> that? The survey site is listed on their Premiere Vendors
> list.
>
> My big problem now is that I now get up to 10 of these
> bogus emails per day. It's on a web-based email address
> from Netscape, meaning complete email headers aren't
> there. Any suggestions on how to get rid of the junk?
>
> Microsoft - are you listening and can you help?



Re: Lots of spam after taking Microsoft Survey by Phil

Phil
Tue Oct 07 06:13:58 CDT 2003

Sorry, but I don't post my real email address in
newsgroups - it's not even close.
The email address I received SPAM on is one I use
exclusively for tech support/communications with
respectable companies (Microsoft, Adobe, Macromedia,
etc.). I haven't even given it to my mother. I'm so good
at guarding my email address that until this flood of
bogus security spam started coming, I've only gotten 2
pieces of spam in 2 years. I've also helped shut down
several web sites that were spamming the newsgroups (but
they probably just came back under a new name).

Cause and effect wrong? I didn't give a cause, just a
chain of events with a question of why at that time. Here
are questions to ponder:
1) Did someone hack into Microsoft again and steal email
addresses?
2) Is someone intercepting email addresses enroute?
3) Is Spyware and/or virus out there that could pop up a
bogus survey after visiting Microsoft site (or any other
site for that matter)?
4) If it was legit survey, could someone have hacked the
survey provider and stolen email addresses?
5) Did the survey provider be sell the email addresses and
is that in violation of any privacy agreements in the
contract between Microsoft and the provider?
6) When did others start getting the bogus email? Was it
also after taking part in what looked like a Microsoft
survey after visiting the Knowledgebase?


>-----Original Message-----
>I think you've got cause and effect wrong in this case.
>
>I'd bet that you also, sometime recently, posted to an
NNTP newsgroup or a
>web-based support forum, a question using your real email
address.
>
>This is a, perhaps the, significant vector for the Swen
virus which is what
>you've been receiving.
>
>Here's one place to read about it:
>
>http://www.f-secure.com/v-descs/swen.shtml
>
>
>"Phil Jackson" <phil@dontwantnospam.com> wrote in message
>news:086501c38b86$72aaa390$a301280a@phx.gbl...
>> Last month I searched the Microsoft Knowledgebase for
>> information. After concluding my search a new IE window
>> pops up and asks me to take a survey about my search
>> experience. At the end of the survey I am asked if I
want
>> to join a Microsoft Research group to take more surveys
>> and I sign up for it.
>>
>> I haven't received any surveys to take yet, but three
days
>> after that I started receiving bogus emails with weird
>> email return addresses and links to programs that claim
to
>> be security patches. The email kinda looks legit except
>> that it doesn't use the Microsoft logo, just an italic,
>> Arial font. The language and design is very "Microsoft-
>> ish" but the return addresses and design are very
suspect.
>>
>> Also, Microsoft says they don't email programs or
patches,
>> just links to their support site. I'm sure it's bogus
but
>> what can I do? Why did all this happen after signing up
>> with a Microsoft Servey service? Or does Microsoft not
do
>> that? The survey site is listed on their Premiere
Vendors
>> list.
>>
>> My big problem now is that I now get up to 10 of these
>> bogus emails per day. It's on a web-based email address
>> from Netscape, meaning complete email headers aren't
>> there. Any suggestions on how to get rid of the junk?
>>
>> Microsoft - are you listening and can you help?
>
>
>.
>

Re: Lots of spam after taking Microsoft Survey by Bill

Bill
Tue Oct 07 11:55:04 CDT 2003

Yours is the first post of this kind of issue that I've seen.

You might go back to the survey site (or was it one of those popups that
came up while you were connected to a MS site?)--I'm trying to figure out
how to get this feedback to the right folks.

The methods Swen uses to harvest addresses are pretty clearly laid out--if
you read both Symantec's and F-secure's descriptions I think it'd be
well-covered between them.

So--I don't know what happened. There are enough of those survey's taken
that I'd expect to have seen other such posts if this happened to more
people, though.


"Phil" <phil@dontwantnospam.com> wrote in message
news:057301c38cc4$1a8b95e0$a001280a@phx.gbl...
> Sorry, but I don't post my real email address in
> newsgroups - it's not even close.
> The email address I received SPAM on is one I use
> exclusively for tech support/communications with
> respectable companies (Microsoft, Adobe, Macromedia,
> etc.). I haven't even given it to my mother. I'm so good
> at guarding my email address that until this flood of
> bogus security spam started coming, I've only gotten 2
> pieces of spam in 2 years. I've also helped shut down
> several web sites that were spamming the newsgroups (but
> they probably just came back under a new name).
>
> Cause and effect wrong? I didn't give a cause, just a
> chain of events with a question of why at that time. Here
> are questions to ponder:
> 1) Did someone hack into Microsoft again and steal email
> addresses?
> 2) Is someone intercepting email addresses enroute?
> 3) Is Spyware and/or virus out there that could pop up a
> bogus survey after visiting Microsoft site (or any other
> site for that matter)?
> 4) If it was legit survey, could someone have hacked the
> survey provider and stolen email addresses?
> 5) Did the survey provider be sell the email addresses and
> is that in violation of any privacy agreements in the
> contract between Microsoft and the provider?
> 6) When did others start getting the bogus email? Was it
> also after taking part in what looked like a Microsoft
> survey after visiting the Knowledgebase?
>
>
> >-----Original Message-----
> >I think you've got cause and effect wrong in this case.
> >
> >I'd bet that you also, sometime recently, posted to an
> NNTP newsgroup or a
> >web-based support forum, a question using your real email
> address.
> >
> >This is a, perhaps the, significant vector for the Swen
> virus which is what
> >you've been receiving.
> >
> >Here's one place to read about it:
> >
> >http://www.f-secure.com/v-descs/swen.shtml
> >
> >
> >"Phil Jackson" <phil@dontwantnospam.com> wrote in message
> >news:086501c38b86$72aaa390$a301280a@phx.gbl...
> >> Last month I searched the Microsoft Knowledgebase for
> >> information. After concluding my search a new IE window
> >> pops up and asks me to take a survey about my search
> >> experience. At the end of the survey I am asked if I
> want
> >> to join a Microsoft Research group to take more surveys
> >> and I sign up for it.
> >>
> >> I haven't received any surveys to take yet, but three
> days
> >> after that I started receiving bogus emails with weird
> >> email return addresses and links to programs that claim
> to
> >> be security patches. The email kinda looks legit except
> >> that it doesn't use the Microsoft logo, just an italic,
> >> Arial font. The language and design is very "Microsoft-
> >> ish" but the return addresses and design are very
> suspect.
> >>
> >> Also, Microsoft says they don't email programs or
> patches,
> >> just links to their support site. I'm sure it's bogus
> but
> >> what can I do? Why did all this happen after signing up
> >> with a Microsoft Servey service? Or does Microsoft not
> do
> >> that? The survey site is listed on their Premiere
> Vendors
> >> list.
> >>
> >> My big problem now is that I now get up to 10 of these
> >> bogus emails per day. It's on a web-based email address
> >> from Netscape, meaning complete email headers aren't
> >> there. Any suggestions on how to get rid of the junk?
> >>
> >> Microsoft - are you listening and can you help?
> >
> >
> >.
> >



Re: Lots of spam after taking Microsoft Survey by Phil

Phil
Tue Oct 07 13:56:47 CDT 2003

So it could be that the timing is a coincidence if no one
else noticed it start happening after a survey. It was a
pop-up that occured immediately after I looked at some the
results of a Knowledbase search.

Oh well, looks like its time to get another web email
address.

Thanks for your attention to this matter,

Phil

>-----Original Message-----
>Yours is the first post of this kind of issue that I've
seen.
>
>You might go back to the survey site (or was it one of
those popups that
>came up while you were connected to a MS site?)--I'm
trying to figure out
>how to get this feedback to the right folks.
>
>The methods Swen uses to harvest addresses are pretty
clearly laid out--if
>you read both Symantec's and F-secure's descriptions I
think it'd be
>well-covered between them.
>
>So--I don't know what happened. There are enough of
those survey's taken
>that I'd expect to have seen other such posts if this
happened to more
>people, though.
>
>
>"Phil" <phil@dontwantnospam.com> wrote in message
>news:057301c38cc4$1a8b95e0$a001280a@phx.gbl...
>> Sorry, but I don't post my real email address in
>> newsgroups - it's not even close.
>> The email address I received SPAM on is one I use
>> exclusively for tech support/communications with
>> respectable companies (Microsoft, Adobe, Macromedia,
>> etc.). I haven't even given it to my mother. I'm so
good
>> at guarding my email address that until this flood of
>> bogus security spam started coming, I've only gotten 2
>> pieces of spam in 2 years. I've also helped shut down
>> several web sites that were spamming the newsgroups (but
>> they probably just came back under a new name).
>>
>> Cause and effect wrong? I didn't give a cause, just a
>> chain of events with a question of why at that time.
Here
>> are questions to ponder:
>> 1) Did someone hack into Microsoft again and steal email
>> addresses?
>> 2) Is someone intercepting email addresses enroute?
>> 3) Is Spyware and/or virus out there that could pop up a
>> bogus survey after visiting Microsoft site (or any other
>> site for that matter)?
>> 4) If it was legit survey, could someone have hacked the
>> survey provider and stolen email addresses?
>> 5) Did the survey provider be sell the email addresses
and
>> is that in violation of any privacy agreements in the
>> contract between Microsoft and the provid