Installing backup exec (8.6.3308) after hardening w2k / IIS / MSSQL Server

After following both microsofts advice and those that can be found in
the O'Reilly book "Securing Windows NT/2000 Servers for the Internet",
I found out that the server went into production without running
backup exec, we are currently running the backup that follows with 2k,
but I would much preffer the added functionality of BE.

The problem is that so far, I have failed to install the software, I
get all manners of different errors(or none at all, the installation
just never starts)

Long story short, I have a production box running without sufficient
backup, for a smooth restore. I realize that I might be too late, to
salvage this box, but hoped the expertise here might be able to help
me. I might be missing the obvious as I have little experience in
running w2k(or any windows box) as a webserver.

When I try to run the installation from the cd, it fails without any
error, just never starts. If I try to run the specific setup.exe from
the cd(or a copied over version), it tells me it is not a valid w32
application. If I try from remove / add programs, it tells me:

"Access to the specified device, path or file was denied"

When I click ok to that, I get:

"Windows could not run the installation program. You may be out of
memory. Close some files or programs, and try again"

Which I expect is just windows way of telling me it doesn't really
know what goes wrong ;o)

running the setup from command line(silent setup), doesn't even create
the appropiate log file, which kinda strengthens my idea that it never
initiated the install procedure...

Any ideas/suggestions/help would be much appreciated

Sincerely

Dan A

Keith
Thu Dec 18 09:31:49 CST 2003

Well, almost impossible for anyone here to guess, as we have no idea what
you've done. In general, you should secure systems in stages to prevent
these types of problems.

Anyway, if you want to know what's getting hung up, you could try using
filemon (sysinternals) or auditing your system drive to see what fails.
That's just about the best idea that I can muster...

"Dan Abrahamsson" <dab@kunststyrelsen.dk> wrote in message
news:54ba424.0312180702.3c6f37c@posting.google.com...
> After following both microsofts advice and those that can be found in
> the O'Reilly book "Securing Windows NT/2000 Servers for the Internet",
> I found out that the server went into production without running
> backup exec, we are currently running the backup that follows with 2k,
> but I would much preffer the added functionality of BE.
>
> The problem is that so far, I have failed to install the software, I
> get all manners of different errors(or none at all, the installation
> just never starts)
>
> Long story short, I have a production box running without sufficient
> backup, for a smooth restore. I realize that I might be too late, to
> salvage this box, but hoped the expertise here might be able to help
> me. I might be missing the obvious as I have little experience in
> running w2k(or any windows box) as a webserver.
>
> When I try to run the installation from the cd, it fails without any
> error, just never starts. If I try to run the specific setup.exe from
> the cd(or a copied over version), it tells me it is not a valid w32
> application. If I try from remove / add programs, it tells me:
>
> "Access to the specified device, path or file was denied"
>
> When I click ok to that, I get:
>
> "Windows could not run the installation program. You may be out of
> memory. Close some files or programs, and try again"
>
> Which I expect is just windows way of telling me it doesn't really
> know what goes wrong ;o)
>
> running the setup from command line(silent setup), doesn't even create
> the appropiate log file, which kinda strengthens my idea that it never
> initiated the install procedure...
>
> Any ideas/suggestions/help would be much appreciated
>
> Sincerely
>
> Dan A

levinson_k
Thu Dec 18 17:45:59 CST 2003

That doesn't sound to me like a security misconfiguration as much as a
technical error unrelated to security. If this is so, you could try
copying the install folders to the local hard drive and see if you get
an error during copy [indicating perhaps a damaged file] or get the
same error when you run the program. If this is so, you could also
try searching or contacting the manufacturer, or searching
www.google.com or www.google.com/advanced_group_search for the full
error message you are receiving [search for them all, one at a time].

I agree that filemon, regmon and perhaps process explorer free from
www.sysinternals.com might be useful if these don't work.


dab@kunststyrelsen.dk (Dan Abrahamsson) wrote in message news:<54ba424.0312180702.3c6f37c@posting.google.com>...
> After following both microsofts advice and those that can be found in
> the O'Reilly book "Securing Windows NT/2000 Servers for the Internet",
> I found out that the server went into production without running
> backup exec, we are currently running the backup that follows with 2k,
> but I would much preffer the added functionality of BE.
>
> The problem is that so far, I have failed to install the software, I
> get all manners of different errors(or none at all, the installation
> just never starts)
>
> Long story short, I have a production box running without sufficient
> backup, for a smooth restore. I realize that I might be too late, to
> salvage this box, but hoped the expertise here might be able to help
> me. I might be missing the obvious as I have little experience in
> running w2k(or any windows box) as a webserver.
>
> When I try to run the installation from the cd, it fails without any
> error, just never starts. If I try to run the specific setup.exe from
> the cd(or a copied over version), it tells me it is not a valid w32
> application. If I try from remove / add programs, it tells me:
>
> "Access to the specified device, path or file was denied"
>
> When I click ok to that, I get:
>
> "Windows could not run the installation program. You may be out of
> memory. Close some files or programs, and try again"
>
> Which I expect is just windows way of telling me it doesn't really
> know what goes wrong ;o)
>
> running the setup from command line(silent setup), doesn't even create
> the appropiate log file, which kinda strengthens my idea that it never
> initiated the install procedure...
>
> Any ideas/suggestions/help would be much appreciated
>
> Sincerely
>
> Dan A