I'm wondering if anyone has experienced the following: we recently moved and
purchased a new PC and new internet service. Neither my husband nor I can
hardly access MSN or Hotmail (two different accounts). We both receive a
message that we have been blocked for trying to log on too may times with an
incorrect password, which is not the case. We've had our accounts for so
long that we can't remember the answers to our secret questions, etc. so we
cannot change our passwords. Any ideas why this may be happening?

Re: Hotmail and MSN major difficulties by Chris

Chris
Sat Feb 05 03:46:50 CST 2005

Months ago I had some weirdness happen to me along the line of what you are
describing. I had to contact Customer Support and they were able to help.
Unfortunate I never got an answer to what was causing the problem.

Just in case, make certain that your computers are not infected by any
viruses, worms or SpyWare.

I know that this doesn't help much. Just wanted to let you know that you may
not have caused the problem.

--

Chris Rolon

"Chula" <Chula@discussions.microsoft.com> wrote in message
news:56829B74-7A2B-496F-B29C-B59AFF6D4669@microsoft.com...
> I'm wondering if anyone has experienced the following: we recently moved
and
> purchased a new PC and new internet service. Neither my husband nor I can
> hardly access MSN or Hotmail (two different accounts). We both receive a
> message that we have been blocked for trying to log on too may times with
an
> incorrect password, which is not the case. We've had our accounts for so
> long that we can't remember the answers to our secret questions, etc. so
we
> cannot change our passwords. Any ideas why this may be happening?