Freedom.exe and disabled Internet Explorer and Desktop

I ran a free-trial version of Verizon PC Security Checkup. It id'd 30
instances of spyware. After removing them, I rebooted. I can no longer
bring up the Control Panel, My Computer, Explorer, or any folders on the
desktop. I get a "Fatal Error - Cannot start Freedom, because the
"Resource" directory or one of its sub-directories is missing. Please try
re-installing Freedom." Internet Explorer 7 also hangs, but doesn't generate
the error. (Firefox doesn't appear to be affected.) Verizon tech support has
been polite, but not very helpful. Any suggestions? I run XP on a desktop
HP.

jwgoerlich
Fri Dec 21 11:12:34 CST 2007

Hello,

Freedom.exe is Radialpoints/Zero Knowledge Systems' Freedom Parental
Controls. This is included with Verizon PC Security. Please try
repairing or uninstalling Verizon PC Security.

J Wolfgang Goerlich


On Dec 21, 11:44=A0am, shuvlboy <shuvl...@discussions.microsoft.com>
wrote:
> I ran a free-trial version of Verizon PC Security Checkup. =A0It id'd 30
> instances of spyware. =A0After removing them, I rebooted. =A0I can no long=
er
> bring up the Control Panel, My Computer, Explorer, or any folders on the
> desktop. =A0 I get a "Fatal Error - Cannot start Freedom, because the
> "Resource" directory or one of its sub-directories is missing. =A0Please t=
ry
> re-installing Freedom." =A0Internet Explorer 7 also hangs, but doesn't gen=
erate
> the error. (Firefox doesn't appear to be affected.) Verizon tech support h=
as
> been polite, but not very helpful. =A0Any suggestions? =A0I run XP on a de=
sktop
> HP.

mikepawlak2REM
Fri Dec 21 15:54:45 CST 2007

See if their is an option to restore what was removed by that program look in
it's quarantine folder or settings area.
P.S. I seem to be the person at work who everyone brings their PC's to to
have them fixed I have found that the free anti-virus/anti-spyware programs
provided by your ISP's really,really suck. Stay away from them.

--
Mike Pawlak


"shuvlboy" wrote:

> I ran a free-trial version of Verizon PC Security Checkup. It id'd 30
> instances of spyware. After removing them, I rebooted. I can no longer
> bring up the Control Panel, My Computer, Explorer, or any folders on the
> desktop. I get a "Fatal Error - Cannot start Freedom, because the
> "Resource" directory or one of its sub-directories is missing. Please try
> re-installing Freedom." Internet Explorer 7 also hangs, but doesn't generate
> the error. (Firefox doesn't appear to be affected.) Verizon tech support has
> been polite, but not very helpful. Any suggestions? I run XP on a desktop
> HP.

shuvlboy
Sat Dec 22 12:40:00 CST 2007

I was able to locate an executable on the RadialPoints website that
uninstalled all their security services s/w. Verizon Tech Support was
stumped - your input was the key. Thanks.

"jwgoerlich@gmail.com" wrote:

> Hello,
>
> Freedom.exe is Radialpoints/Zero Knowledge Systems' Freedom Parental
> Controls. This is included with Verizon PC Security. Please try
> repairing or uninstalling Verizon PC Security.
>
> J Wolfgang Goerlich
>
>
> On Dec 21, 11:44 am, shuvlboy <shuvl...@discussions.microsoft.com>
> wrote:
> > I ran a free-trial version of Verizon PC Security Checkup. It id'd 30
> > instances of spyware. After removing them, I rebooted. I can no longer
> > bring up the Control Panel, My Computer, Explorer, or any folders on the
> > desktop. I get a "Fatal Error - Cannot start Freedom, because the
> > "Resource" directory or one of its sub-directories is missing. Please try
> > re-installing Freedom." Internet Explorer 7 also hangs, but doesn't generate
> > the error. (Firefox doesn't appear to be affected.) Verizon tech support has
> > been polite, but not very helpful. Any suggestions? I run XP on a desktop
> > HP.
>
>

jwgoerlich
Sun Dec 23 13:00:05 CST 2007

Excellent. Glad that you are back up and running.

Regards,

J Wolfgang Goerlich

On Dec 22, 1:40=A0pm, shuvlboy <shuvl...@discussions.microsoft.com>
wrote:
> I was able to locate an executable on the RadialPoints website that
> uninstalled all their security services s/w. =A0Verizon Tech Support was
> stumped - your input was the key. =A0Thanks.