PA
Mon Feb 26 12:26:24 CST 2007
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate
Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Debbie wrote:
> Hi, I was downloading updates from Microsoft links, I have Windows XP and
> 13
> downloads fialed, all 2003 programmes with the letters KB then numbers.
> What went wrong?