I have Norton Anti-Virus and am unable to perform a virus scan because there
is a document in my computer that causes the scan to stop. It is a Microsoft
Word document that I cannot delete. When I try, my computer says, "Cannot
delete. The parameter is incorrect." How do I correct the parameter so that
the document will delete and the scan can be performed?
--
Thanks for helping me: Laura in MT

RE: Enabling Anti-Virus Scan by Ian

Ian
Mon Feb 19 01:48:40 CST 2007

Try deleting it in Safe Mode (F8 at startup)

Also run chkdsk in case it's a file fragment that needs removing.

BTW, I'd ditch Norton, and get a reliable AV. Which is basically anything
OTHER than Norton or McAfee.