Following instructions from Microsoft I downloaded and
installed the KB824146 Security Update (Blaster patch) on
my new computer. I checked in the Add or Remove Programs
folder and noted that Windows XP Hotfix - KB824146 was
listed as an installed program.
Then I went to WindowsUpdate website, had my computer
scanned and downloaded all 13 required Critical Updates.
When I checked the Add or Remove Programs folder I noted
the 13 new Windows XP Hotfixes, but that Windows XP
Hotfix - KB824146 was no longer listed as an installed
program.
Why is that? Is there a more recent update which I must
have downloaded and which replaced KB824146 so that it's
no longer in my system? Or should I reinstall KB824146?
Twice I tried talking to someone on the Microsoft 1-800-
PCSAFETY number, but they could not help!
Someone advised me that I should have disabled my Norton
Antivirus software when I downloaded the Windows Critical
Updates, but I cannot get anyone at Microsoft to confirm
or deny that. Can anyone help?