Hi, I hope somebody can help me, my pc is infected with a virus called
Dialer.WSV and also with a form of adware by the name of adag.exe. Norton
will delete Dialer.WSV but will not delete adag.exe. I am unable to manullly
delete the adware.

Re: Dialer.WSV by Malke

Malke
Fri Apr 29 10:10:24 CDT 2005

kirky4343 wrote:

> Hi, I hope somebody can help me, my pc is infected with a virus called
> Dialer.WSV and also with a form of adware by the name of adag.exe.
> Norton will delete Dialer.WSV but will not delete adag.exe. I am
> unable to manullly delete the adware.

Go through the following malware removal steps, doing everything with
updated tools (including your virus definitions) in Safe Mode:

First delete all Temporary and Temporary Internet Files. To do this, go
to Control Panel>Internet Options>General tab. You'll see where you can
delete cookies and files. For Temporary files, Start>Run cleanmgr
[enter] and then:

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See below for
HijackThis links, including sites where you can post your HJT logs. A
combination of HijackThis and About:Buster works well in removing the
About:Blank homepage hijacker. Again, this is an expert tool and
novices should get help with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Links to help with malware:

Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.intermute.com/products/cwshredder.html
http://www.tomcoyote.com/hjt/ - HijackThis
http://www.intermute.com/spysubtract/cwshredder_download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
removing spyware
http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://aumha.net - forums
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/

General:
http://aumha.net - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Re: Dialer.WSV by kirky4343

kirky4343
Sat Apr 30 18:56:21 CDT 2005

Malke !! Your suggestions were of no help at all. After downloading one of
the links that you posted, a host of mysterious adware infected my PC !!!!
Thanks for nothing!!!

"Malke" wrote:

> kirky4343 wrote:
>
> > Hi, I hope somebody can help me, my pc is infected with a virus called
> > Dialer.WSV and also with a form of adware by the name of adag.exe.
> > Norton will delete Dialer.WSV but will not delete adag.exe. I am
> > unable to manullly delete the adware.
>
> Go through the following malware removal steps, doing everything with
> updated tools (including your virus definitions) in Safe Mode:
>
> First delete all Temporary and Temporary Internet Files. To do this, go
> to Control Panel>Internet Options>General tab. You'll see where you can
> delete cookies and files. For Temporary files, Start>Run cleanmgr
> [enter] and then:
>
> 1) Scan in Safe Mode with current version (not earlier than 2004)
> antivirus using updated definitions.
>
> Before you remove malware, get LSPFix or WinSockFix for XP - see links
> below.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> If the malware remains even after you used Ad-aware and Spybot, you can
> scan with HijackThis. HijackThis is an excellent tool to discover and
> disable hijackers, but it requires expert skill. See below for
> HijackThis links, including sites where you can post your HJT logs. A
> combination of HijackThis and About:Buster works well in removing the
> About:Blank homepage hijacker. Again, this is an expert tool and
> novices should get help with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore after the system is clean because malware will be in the
> Restore Points. With ME, you must disable System Restore completely.
> With XP, you can delete all but the most recent (presumably clean)
> System Restore point from the More Options section of Disk Cleanup
> (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Links to help with malware:
>
> Software/Methods:
> http://www.safer-networking.org - Spybot Search & Destroy
> http://www.lavasoftusa.com - Ad-aware
> http://www.intermute.com/products/cwshredder.html
> http://www.tomcoyote.com/hjt/ - HijackThis
> http://www.intermute.com/spysubtract/cwshredder_download.html
> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
> http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
> removing spyware
> http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
>
> HijackThis:
> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> Eshelman
> http://aumha.net - forums
> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
> forum
> http://www.wilderssecurity.com/
> http://forums.tomcoyote.org/
>
> General:
> http://aumha.net - look under "Security" for various forums
> http://rgharper.mvps.org/cleanit.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Re: Dialer.WSV by siljaline

siljaline
Sat Apr 30 20:01:38 CDT 2005

"kirky4343" wrote:
> Hi, I hope somebody can help me, my pc is infected with a virus called
> Dialer.WSV and also with a form of adware by the name of adag.exe. Norton
> will delete Dialer.WSV but will not delete adag.exe. I am unable to manullly
> delete the adware.

Install and run HijackThis > http://aumha.org/downloads/hijackthis.zip
Install to a dedicated Programs Files Directory;
'C:\Program Files\HijackThis'
Register at AumHa Forums; (required)
http://aumha.net/profile.php?mode=register
Read-up -- HijackThis Tutorial;
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42
Once done, post your HijackThis "log" to;
http://aumha.net/viewforum.php?f=30

Post back the URL *here* where you posted your log.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
__________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

(Reply to group, as return address
is invalid - that we may all benefit)




Re: Dialer.WSV by Malke

Malke
Sat Apr 30 20:45:24 CDT 2005

kirky4343 wrote:

> Malke !! Your suggestions were of no help at all. After downloading
> one of the links that you posted, a host of mysterious adware infected
> my PC !!!! Thanks for nothing!!!
>
Really? What link? Considering that thousands of people download from
those links every day without any problems, don't you think the issue
might be on *your* computer? Funny what you can pick up when you surf
those dodgy sites.

Since you had such a difficult time cleaning the cr*p off your computer,
either do what Siljaline suggests and post a HJT log elsewhere or take
the machine to a good local professional. I particularly like the AumHA
forums for help with HJT, but you can find the link yourself.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User