MSN Complete Lack of Issue Support

Two years ago I was asked by MSN to take over their
official Pets & Animals Group. I did so. On last Saturday
an individual hacked my user/passes for both that site
and my site promoting my book, and hijacked both. He has
removed the managers, banned the long term
members,deleted members pet albums, and is representing
proprietary and copyrighted material as his own.

I have furnished MSN with complete proof of ownership and
the circumstances and time lines now four different times.

I am Admin on two Invision boards and only too aware of
how easy it is to go into admin and correct a situation
of this kind.

The situation is obvious and the act illegal and MSN has
done exactly zero to correct it, as this individual
continues to alter and destroy years of work. I am now
getting no answers from them at all. Shame on MSN.

It could happen to you too.
I got a nice case number from them...hello
RE: CST145036155ID - Groups Have Been Hacked

Any idea's of where else to go with this in MSN to get
something done would be appreciated.

Lanwench
Thu Jan 29 10:11:02 CST 2004

Sorry to hear about this - this is a peer support group, however, and nobody
here is likely to be able to help you, altho Microsoft staff do poke their
heads in once in a while. What did MSN say they'd do?

Also - there's really no need to start a new thread so soon - you have two
replies to your earlier thread on this topic, one from a Microsoft employee
offering to help.

Jon Frey wrote:
> Two years ago I was asked by MSN to take over their
> official Pets & Animals Group. I did so. On last Saturday
> an individual hacked my user/passes for both that site
> and my site promoting my book, and hijacked both. He has
> removed the managers, banned the long term
> members,deleted members pet albums, and is representing
> proprietary and copyrighted material as his own.
>
> I have furnished MSN with complete proof of ownership and
> the circumstances and time lines now four different times.
>
> I am Admin on two Invision boards and only too aware of
> how easy it is to go into admin and correct a situation
> of this kind.
>
> The situation is obvious and the act illegal and MSN has
> done exactly zero to correct it, as this individual
> continues to alter and destroy years of work. I am now
> getting no answers from them at all. Shame on MSN.
>
> It could happen to you too.
> I got a nice case number from them...hello
> RE: CST145036155ID - Groups Have Been Hacked
>
> Any idea's of where else to go with this in MSN to get
> something done would be appreciated.