I am running Windows XP Home and have both Internet Explorer & Mozilla
Firefox Explorer. I am completely unable to access Hotmail thru Internet
Explorer but am able to access it through Mozilla. I am also unable to
access MSN Messenger at all. It tells me - "There was a problem connecting
you to MSN Messenger. Click Troubleshoot for help with this problem." There
is also an error code 0x81000370 in that window. When I click on
troubleshoot it asks for permission to find and fix which I allow. The
Troubleshooter searches for the problem and returns with the message - "We
did not find any problems with your system settings or programs. Please try
signing in to MSN Messenger later."
I accidently deleted a certificate two nights ago and think that may be the
trouble and was wondering if you could possibly send me a link or website
where I might be able to download/reinstall this certificate as it may be
what my problem is. I have tried removing and reinstalling MSN Messenger
twice with no success. Please help as I am very reliant on MSN Messenger
because of my remoteness at this time.

Re: Cetificate missing to activate MSN by David

David
Sat Sep 18 08:50:30 CDT 2004

There is no cert required to activate MSN, I think that is a red herring.

--


David B. Cross [MS]

--
This posting is provided "AS IS" with no warranties, and confers no rights.

http://support.microsoft.com

"Jackie" <Jackie@discussions.microsoft.com> wrote in message
news:CB0BB287-DD75-4E97-B2BB-6C75BA2487EF@microsoft.com...
>I am running Windows XP Home and have both Internet Explorer & Mozilla
> Firefox Explorer. I am completely unable to access Hotmail thru Internet
> Explorer but am able to access it through Mozilla. I am also unable to
> access MSN Messenger at all. It tells me - "There was a problem
> connecting
> you to MSN Messenger. Click Troubleshoot for help with this problem."
> There
> is also an error code 0x81000370 in that window. When I click on
> troubleshoot it asks for permission to find and fix which I allow. The
> Troubleshooter searches for the problem and returns with the message - "We
> did not find any problems with your system settings or programs. Please
> try
> signing in to MSN Messenger later."
> I accidently deleted a certificate two nights ago and think that may be
> the
> trouble and was wondering if you could possibly send me a link or website
> where I might be able to download/reinstall this certificate as it may be
> what my problem is. I have tried removing and reinstalling MSN Messenger
> twice with no success. Please help as I am very reliant on MSN Messenger
> because of my remoteness at this time.