Avast 4 Home Anti-virus

Hi,

I de-installed my Norton 2003 and installed Avast 4 Home instead, however,
it messed up my settings for emails and internet. I could no longer get my
messages and when I was trying to open Internet explorer, I was getting that
page where it says that the page is missing.

I received the keys from Avast and have 60 days to register Avast. My
question is if I register it and get updates, is it going to mess up my
emails and internet settings? I had to call my ISP to help me in solving the
problem and spent over 45 minutes. So I don't feel like going through this
again. Let me know your comments.

I have the following software installed:
Windows 98
Outlook Express
Internet Explorer
Avast 4
Zone Alarm
Ad-aware
Spybot- Search & Destroy

Thanks,
Christie

v-rebc
Mon Mar 21 01:12:13 CST 2005

Hi Christie,

I understand you are concerning about if Avast will change your IE settings
to access the website. However, Avast is developed and maintained by the
third-party manufacturer so that Avast will have more accurate information
on their product. I suggest you contact Avast to get more information. For
your convenience, I have listed Avast support below:

Technical Support
http://www.avast.com/eng/technical_support.html

Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.

I would like to provide some suggestions on the OS side. According to my
experience, it is possible that Avast will change some settings. You may
consider backup the system before you take any action. You can restore the
system once there is any problem. You can install Backup utility from
Add/Remove Programs->Windows Setup tab->System Tools to choose Backup,
after installing Backup, please invoke it from
Start->Programs->Accessories->System Tools->Backup

For more information how to backup and restore Win98 system, please refer
to the following article:

How to Restore Windows 98 from a Full System Backup
http://support.microsoft.com/kb/187526

Any questions, let us get in touch!

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA


Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Christie
Mon Mar 21 17:38:17 CST 2005

Rebecca,
Thanks for your help
Christie


""Rebecca Chen [MSFT]"" <v-rebc@online.microsoft.com> wrote in message
news:Usr$ZVeLFHA.1528@TK2MSFTNGXA02.phx.gbl...
| Hi Christie,
|
| I understand you are concerning about if Avast will change your IE
settings
| to access the website. However, Avast is developed and maintained by the
| third-party manufacturer so that Avast will have more accurate
information
| on their product. I suggest you contact Avast to get more information. For
| your convenience, I have listed Avast support below:
|
| Technical Support
| http://www.avast.com/eng/technical_support.html
|
| Microsoft provides third-party contact information to help you find
| technical support. This contact information may change without notice.
| Microsoft does not guarantee the accuracy of this third-party contact
| information.
|
| I would like to provide some suggestions on the OS side. According to my
| experience, it is possible that Avast will change some settings. You may
| consider backup the system before you take any action. You can restore the
| system once there is any problem. You can install Backup utility from
| Add/Remove Programs->Windows Setup tab->System Tools to choose Backup,
| after installing Backup, please invoke it from
| Start->Programs->Accessories->System Tools->Backup
|
| For more information how to backup and restore Win98 system, please refer
| to the following article:
|
| How to Restore Windows 98 from a Full System Backup
| http://support.microsoft.com/kb/187526
|
| Any questions, let us get in touch!
|
| Best regards,
|
| Rebecca Chen
|
| MCSE2000 MCDBA CCNA
|
|
| Microsoft Online Partner Support
| Get Secure! - www.microsoft.com/security
|
| =====================================================
|
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
|
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|

Kenny
Mon Mar 21 20:50:30 CST 2005

avast home does not mess up anything... it is a program that is written
correctly,
NOT like problematic (trash) programs like norton....


"Christie" <nospam@hotmail.com> wrote in message
news:AT2%d.78138$Jd2.1813551@news20.bellglobal.com...
> Hi,
>
> I de-installed my Norton 2003 and installed Avast 4 Home instead, however,
> it messed up my settings for emails and internet. I could no longer get my
> messages and when I was trying to open Internet explorer, I was getting
> that
> page where it says that the page is missing.
>
> I received the keys from Avast and have 60 days to register Avast. My
> question is if I register it and get updates, is it going to mess up my
> emails and internet settings? I had to call my ISP to help me in solving
> the
> problem and spent over 45 minutes. So I don't feel like going through this
> again. Let me know your comments.
>
> I have the following software installed:
> Windows 98
> Outlook Express
> Internet Explorer
> Avast 4
> Zone Alarm
> Ad-aware
> Spybot- Search & Destroy
>
> Thanks,
> Christie
>
>

v-rebc
Mon Mar 21 22:03:59 CST 2005

You are welcome!

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA


Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Christie
Wed Mar 23 17:01:03 CST 2005

Sorry Kenny, but it sure messed up mine. I had no more internet and could no
longer get my messages or send any.

Christie

"Kenny S" <hotmail@coldmail.com> wrote in message
news:%23X2thnoLFHA.3988@tk2msftngp13.phx.gbl...
| avast home does not mess up anything... it is a program that is written
| correctly,
| NOT like problematic (trash) programs like norton....
|
|
| "Christie" <nospam@hotmail.com> wrote in message
| news:AT2%d.78138$Jd2.1813551@news20.bellglobal.com...
| > Hi,
| >
| > I de-installed my Norton 2003 and installed Avast 4 Home instead,
however,
| > it messed up my settings for emails and internet. I could no longer get
my
| > messages and when I was trying to open Internet explorer, I was getting
| > that
| > page where it says that the page is missing.
| >
| > I received the keys from Avast and have 60 days to register Avast. My
| > question is if I register it and get updates, is it going to mess up my
| > emails and internet settings? I had to call my ISP to help me in solving
| > the
| > problem and spent over 45 minutes. So I don't feel like going through
this
| > again. Let me know your comments.
| >
| > I have the following software installed:
| > Windows 98
| > Outlook Express
| > Internet Explorer
| > Avast 4
| > Zone Alarm
| > Ad-aware
| > Spybot- Search & Destroy
| >
| > Thanks,
| > Christie
| >
| >
|
|

Patrick
Sat Mar 26 18:58:15 CST 2005

Hello, Christie!
You wrote on Wed, 23 Mar 2005 18:01:03 -0500:

C> Sorry Kenny, but it sure messed up mine. I had no more internet and
C> could no
C> longer get my messages or send any.

C> Christie

C> "Kenny S" <hotmail@coldmail.com> wrote in message
C> news:%23X2thnoLFHA.3988@tk2msftngp13.phx.gbl...
|| avast home does not mess up anything... it is a program that is
|| written
|| correctly,
|| NOT like problematic (trash) programs like norton....


|| "Christie" <nospam@hotmail.com> wrote in message
|| news:AT2%d.78138$Jd2.1813551@news20.bellglobal.com...
|| > Hi,
|| >
|| > I de-installed my Norton 2003 and installed Avast 4 Home instead,
C> however,
|| > it messed up my settings for emails and internet. I could no longer
|| get
C> my
|| > messages and when I was trying to open Internet explorer, I was
|| getting
|| > that
|| > page where it says that the page is missing.
|| >
|| > I received the keys from Avast and have 60 days to register Avast.
|| My
|| > question is if I register it and get updates, is it going to mess up
|| my
|| > emails and internet settings? I had to call my ISP to help me in
|| solving
|| > the
|| > problem and spent over 45 minutes. So I don't feel like going
|| through
C> this
|| > again. Let me know your comments.
|| >
|| > I have the following software installed:
|| > Windows 98
|| > Outlook Express
|| > Internet Explorer
|| > Avast 4
|| > Zone Alarm
|| > Ad-aware
|| > Spybot- Search & Destroy
|| >
|| > Thanks,
|| > Christie
|| >
|| >


Possibly what happened was Norton didn't remove something, and it conflicted
with Avast. While I've never used Avast, I do know that Norton has issues.
When you uninstall it, you have to go to Symantec's site, and download a
'tool'. Otherwise, it doesn't completely remove itself from the system
registry and other places. That can cause problems with your new AV
program.

The 'good news' is, updating Avast shouldn't affect anything now.. I say
this, with the assumption that everything's working correctly now. Also, if
it does affect anything, then you can always contact Avast's customer
support. Since you have a valid license. Off hand, do you remember what
all you had to do to get everything running? The reason I ask is, if you
do, you probably won't have to call anyone, and you probably won't have as
much of a problem fixing it, if this does happen again.

With best regards, Patrick Dickey. E-mail: pd1ckey43**RemoveThis**@msn.com