I tried updating my subscription to Norton anti-virus (fairly late at night,
which is why I didn't clue in at first). During the process of ordering, a
page came up that looked much like the other pages, and I continued my order.
It had a "McAfee Security Recommends' logo and "STOP SPAM EMAILS" with a
button to Download SpamKiller, and packaging that looked like the Norton and
McAfee packaging. It still looked legit.
Anyway, I was tired, and I processed my order with my credit card, thinking
I was still on the Norton site. When the invoice came to my inbox, it said
"Thank you for purchasing from inKiline Global, Inc." and the charge would
be processed as WP-INKLINEGLOBAL.COM.
I wanted to request a refund, because this obviously was not from the
Norton/Symantec site.
When I went to the refund site, it said I have to fax my refund request
including the copy of the invoice which has my name, address, phone#, and 2
email addresses on it ,to Singapore or the US. Now I'm afraid to fax anything
to them (I'm in Canada), and I'm afraid to download the software in case it's
going to unload a world of crap on my system.
Has anyone heard of the company? I'm unable to find anything on sites that
compare or rate software programs.