millbrookgirl
Fri Jun 01 22:08:01 CDT 2007
Wow, that was a lot and I swear I could have been reading greek. Each year I
renew the Norton stuff.........I know I have my firewall up....let's see, the
Norton Alert that comes up says it's from windows/addins/tuilabs.dll and the
virus name is Trojan.Vundo..........The message about the anti-spyware says
that the MSN connection center did not detect an active
antisywareprogam.............when you said that MSN has such programs for
free, how do you go about getting them or downloading them?
--
Thanks for your help!
"Gerald309" wrote:
> On May 31, 9:29 pm, millbrookgirl
> <millbrookg...@discussions.microsoft.com> wrote:
> > Hi, just a couple of things. First, I'm NOT good at computers so if you have
> > a suggestion how to fix it, please make it simple. Ok, when I try to sign
> > onto MSN, I keep getting a "we can't find your anti-spy wear protection"....I
> > haven't changed anything...why is that there and 2nd, for about a month I've
> > had a Norton Antivirus alert that tells me it has detected a virus and is
> > unable to repair this file....I can't X it out....I just drag it to the
> > bottom out of my way. What do I do?
>
> =============================/.
> Hello 'millbrook...' .... I have been on MSN since it came out in year
> 2001 I think at Version 6. The independent MSN Browser is something to
> see huh?!!!
>
> Okay, what MSN has currently has for well over a year now are the full
> free versions of McAfee Antivirus, McAfee Personal Firewall, and
> Webroot Spysweeper (industry leader). These are valuse at just over
> one hundred dollars yearly that Microsoft gives back to the community
> - who is calling them rip-offs , right ?
>
> You may want to keep all that in mind at annual renewals of existing
> software. McAfee is very good and their personal firewall is the
> greatest "set and forget" you ever saw. Excellent. Recommended. You
> get these all at Members Area.
>
> Apparently you are using Symantec Norton Antivirus (one of the best
> worldwide of course, but complaints of a tad heavy on resources since
> they been around). I used Norton for years as world's best but believe
> it or not Kapersky has been rated better than Norton for well over a
> year now as, and is, the world's best.
>
> You will want to install the McAfee Personal Firewall and Webroot
> Spysweeper - NOW - if you do not have a firewall up and running or
> an antispyware program. Set Webroot for automatic updates and to run
> at Windows Start Up. This is another excellent set and forget program.
> Webroot Spysweeper has about the best Active Shields around protecting
> in real time against many, many malware threats. Long story short -
> you just don't light up the computer anymore without paid active
> antivirus and antispyware and a firewall running.
>
> Okay with these things done, we now know you are protect4ed and have
> excellent security protection at least downloaded and installed on the
> computer. Any threats around and we can take care of it.
>
> ANSWER.... here's what is up with Norton. When a antivirus program
> flashes up a warning that so and so virus was deleted and the file
> could not be fixed generally means that a virus indeed has just been
> deleted and was a bad threat that could not be "cleaned" or "healed".
> This means a virus kind of adds extra text to a file. If the antivirus
> can not (very rare) quaratine that virus extra text from the file to
> remove the threat but save the file intact - it will delete the virus.
> This is to protect your computer and your personal safety of course
> and is what you want.
>
> This is a very run of the mill experience but generally only happens
> with severe threat viruses. I would guess that you may have been
> trying to download something from the internet when this occured or
> you may have come across some infected file on your computer that
> suddenly attempted to launch by your interaction without knowing
> that.
>
> Generally, all antivirus is set to quarantine a threat and also
> attempt to clean the virus from any legitimate file if infected to of
> course preserve legitimate files. Files can be anything from a simple
> text file to pictures and movies and everything in between. In cases
> of severe known threats and certain trojans - the antivirus program
> will delete these immediately as they are deadly and pose a
> significant threat. There is no sense to attempt fixing them in the
> Quaratine section as they are known severe threats. This is all
> automatic and happens in the blink of an eye.
>
> The quarantine setion is very, very antiquadated and from the very
> first days of the first antivirus software. The ONLY reason for the
> Quarantine Folder is to inspect to see if there has been a legitimate
> file, let's say a list of weekly chores you made for example, - to see
> if is possible to "clean" the virus from your file to save that file
> and it's contents. If it is not possible, then you may want to attempt
> some other disaster recoverry technique - and of course this only
> applies to something very valuable as either monetary wise or
> sentimental obviously.
>
> In over 6 years on PC I have never seen any file moved there. The only
> thing in quarantine is the actual virus. All you do here is look it
> over and the contents will show you it is virus language only in it
> and you simply and safely delete the quarantined viruses. You don't
> want these sitting around on your machine obviously - so you will want
> to check this folder often and delete all viruses immediately to keep
> your machine clean and safe.
>
> BOTTOM LINE... since you are new, this is hard to diagnose without
> more information you need to be posting - and it must be asked did you
> buy and install Norton ? If not okay you have a major infection called
> ransomware that needs to be addresses immediately for removal. If
> these are fake warnings you are getting your computer is hijacked and
> all fake messagfe will continually be generated until the malware is
> removed. For an example of this look at this:
>
> Microsoft Security Center fake warnings in your task bar... [NOTE:
> These started about WMFmetafile exploit 2005, several: SpyAxe,
> SpyFalcon, SpywareQuake, and several others now, new SpyLocked]
> Example: "How to Remove SpyFalcon" (Review in full at website)
> Examples:
http://www.bleepingcomputer.com/forums/topic43659.html
>
> Please post more information and please never allow a situation to
> interrupt your computing like this months on end.... simply post in
> detail and you will get the help you need if any...
>
> webmaster: www.BlueCollarPC.Net
>
>