Hello all. I'm not sure what to do. I downloaded a
spyware and adware removal software from cnet.com and ran
it. It found almost 300 infected files that I erased.
Subsequently, I couldn't connect online through my cable
modem. The tech support at the cable company ran some
tests. He determined that the adware removal software
must have blocked the data channel in/out of my computer
through a 'socket.' Does this sound right? If so, what
do I need to do to fix this problem?

Any help is greatly appreciated. I am a doctor and need
at home access to the internet for work related
purposes.

Thanks so much.

Paul.

Re: Adware removal software blocks my cable modem access by Lana

Lana
Wed Feb 11 08:33:59 CST 2004

Hi!
Have i tried to reinstall all service connection?

Lana

"Paul" <anonymous@discussions.microsoft.com> escreveu na mensagem
news:dd2b01c3f09a$16968960$a101280a@phx.gbl...
> Hello all. I'm not sure what to do. I downloaded a
> spyware and adware removal software from cnet.com and ran
> it. It found almost 300 infected files that I erased.
> Subsequently, I couldn't connect online through my cable
> modem. The tech support at the cable company ran some
> tests. He determined that the adware removal software
> must have blocked the data channel in/out of my computer
> through a 'socket.' Does this sound right? If so, what
> do I need to do to fix this problem?
>
> Any help is greatly appreciated. I am a doctor and need
> at home access to the internet for work related
> purposes.
>
> Thanks so much.
>
> Paul.



Re: Adware removal software blocks my cable modem access by Mike

Mike
Wed Feb 11 10:26:55 CST 2004

Paul,
See: "Repairing your Winsock Connection"
http://www.mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-07-04]
Please post replies to this Newsgroup, email address is invalid
--

"Paul" <anonymous@discussions.microsoft.com> wrote in message
news:dd2b01c3f09a$16968960$a101280a@phx.gbl...
> Hello all. I'm not sure what to do. I downloaded a
> spyware and adware removal software from cnet.com and ran
> it. It found almost 300 infected files that I erased.
> Subsequently, I couldn't connect online through my cable
> modem. The tech support at the cable company ran some
> tests. He determined that the adware removal software
> must have blocked the data channel in/out of my computer
> through a 'socket.' Does this sound right? If so, what
> do I need to do to fix this problem?
>
> Any help is greatly appreciated. I am a doctor and need
> at home access to the internet for work related
> purposes.
>
> Thanks so much.
>
> Paul.



Re: Adware removal software blocks my cable modem access by Paul

Paul
Wed Feb 11 16:22:45 CST 2004

Thanks Mike!


>-----Original Message-----
>Paul,
>See: "Repairing your Winsock Connection"
>http://www.mvps.org/winhelp2002/unwanted.htm
>_________________________________________________________
___
>Mike Burgess [MVP Windows Shell\User]
http://www.mvps.org/winhelp2002/
>Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
with a HOSTS file
>http://www.mvps.org/winhelp2002/hosts.htm [updated 02-07-
04]
>Please post replies to this Newsgroup, email address is
invalid
>--
>
>"Paul" <anonymous@discussions.microsoft.com> wrote in
message
>news:dd2b01c3f09a$16968960$a101280a@phx.gbl...
>> Hello all. I'm not sure what to do. I downloaded a
>> spyware and adware removal software from cnet.com and
ran
>> it. It found almost 300 infected files that I erased.
>> Subsequently, I couldn't connect online through my
cable
>> modem. The tech support at the cable company ran some
>> tests. He determined that the adware removal software
>> must have blocked the data channel in/out of my
computer
>> through a 'socket.' Does this sound right? If so,
what
>> do I need to do to fix this problem?
>>
>> Any help is greatly appreciated. I am a doctor and
need
>> at home access to the internet for work related
>> purposes.
>>
>> Thanks so much.
>>
>> Paul.
>
>
>.
>

Re: Adware removal software blocks my cable modem access by Mike

Mike
Wed Feb 11 19:42:39 CST 2004

Paul,
You're welcome .... glad to see you have things resolved.
_____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-07-04]
Please post replies to this Newsgroup, email address is invalid
--

"Paul" <anonymous@discussions.microsoft.com> wrote in message
news:eae301c3f0ed$92871eb0$a001280a@phx.gbl...
> Thanks Mike!
>
>
> >-----Original Message-----
> >Paul,
> >See: "Repairing your Winsock Connection"
> >http://www.mvps.org/winhelp2002/unwanted.htm
> >_________________________________________________________
> ___
> >Mike Burgess [MVP Windows Shell\User]
> http://www.mvps.org/winhelp2002/
> >Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
> with a HOSTS file
> >http://www.mvps.org/winhelp2002/hosts.htm [updated 02-07-
> 04]
> >Please post replies to this Newsgroup, email address is
> invalid
> >--
> >
> >"Paul" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:dd2b01c3f09a$16968960$a101280a@phx.gbl...
> >> Hello all. I'm not sure what to do. I downloaded a
> >> spyware and adware removal software from cnet.com and
> ran
> >> it. It found almost 300 infected files that I erased.
> >> Subsequently, I couldn't connect online through my
> cable
> >> modem. The tech support at the cable company ran some
> >> tests. He determined that the adware removal software
> >> must have blocked the data channel in/out of my
> computer
> >> through a 'socket.' Does this sound right? If so,
> what
> >> do I need to do to fix this problem?
> >>
> >> Any help is greatly appreciated. I am a doctor and
> need
> >> at home access to the internet for work related
> >> purposes.
> >>
> >> Thanks so much.
> >>
> >> Paul.
> >
> >
> >.
> >