avg 8.0

I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with an error
Local machine: installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Windows: creating registry key....
Error 0x80070005
has anyone had this problem and what can I do about it.
thanks, Bill

Malke
Sat Jul 19 06:52:11 CDT 2008

bill <helpme.com> wrote:

> I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with an
> error
> Local machine: installation failed
> Installation:
> Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Windows: creating registry key....
> Error 0x80070005
> has anyone had this problem and what can I do about it.
> thanks, Bill

The very first FAQ is about upgrading:
http://www.grisoft.com/ww.support

Also:
AVG Free Support Forum - http://freeforum.avg.com/


Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Shenan
Sat Jul 19 09:41:50 CDT 2008

bill wrote:
> I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
> an error Local machine: installation failed
> Installation:
> Error: Action failed for registry key
> HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
> registry key....
> Error 0x80070005
> has anyone had this problem and what can I do about it.

Contact AVG.

My suggestion is to remove AVG 7.5 (Add or Remove Programs control panel)
then download and install AVG 8...

Download/install the latest version using the following
link and command line...

http://free.avg.com/ww.download?prd=afe

Command line to install without LinkScanner (also do a custom install and do
not install the Email Scanner(Currently)):

avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
/REMOVE_FEATURE fea_AVG_SafeSearch

(that's all one line... and yes it is printed as needed - repeats and all.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

helpme
Sat Jul 19 18:16:01 CDT 2008

Shenan

I did ask you said but it still fails
Local machine: installation failed
> Installation:
> Error: Action failed for registry key
> HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
> registry key....
> Error 0x80070005
what a bummer

Bill




"Shenan Stanley" wrote:

> bill wrote:
> > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
> > an error Local machine: installation failed
> > Installation:
> > Error: Action failed for registry key
> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
> > registry key....
> > Error 0x80070005
> > has anyone had this problem and what can I do about it.
>
> Contact AVG.
>
> My suggestion is to remove AVG 7.5 (Add or Remove Programs control panel)
> then download and install AVG 8...
>
> Download/install the latest version using the following
> link and command line...
>
> http://free.avg.com/ww.download?prd=afe
>
> Command line to install without LinkScanner (also do a custom install and do
> not install the Email Scanner(Currently)):
>
> avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
> /REMOVE_FEATURE fea_AVG_SafeSearch
>
> (that's all one line... and yes it is printed as needed - repeats and all.)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

helpme
Sat Jul 19 19:30:00 CDT 2008

I can reinstall AVG 7.5 with no problem.

"bill" wrote:

> Shenan
>
> I did ask you said but it still fails
> Local machine: installation failed
> > Installation:
> > Error: Action failed for registry key
> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
> > registry key....
> > Error 0x80070005
> what a bummer
>
> Bill
>
>
>
>
> "Shenan Stanley" wrote:
>
> > bill wrote:
> > > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
> > > an error Local machine: installation failed
> > > Installation:
> > > Error: Action failed for registry key
> > > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
> > > registry key....
> > > Error 0x80070005
> > > has anyone had this problem and what can I do about it.
> >
> > Contact AVG.
> >
> > My suggestion is to remove AVG 7.5 (Add or Remove Programs control panel)
> > then download and install AVG 8...
> >
> > Download/install the latest version using the following
> > link and command line...
> >
> > http://free.avg.com/ww.download?prd=afe
> >
> > Command line to install without LinkScanner (also do a custom install and do
> > not install the Email Scanner(Currently)):
> >
> > avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
> > /REMOVE_FEATURE fea_AVG_SafeSearch
> >
> > (that's all one line... and yes it is printed as needed - repeats and all.)
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> >

p>
Sun Jul 27 16:27:53 CDT 2008

I finally got it to work by changing my logon permissions to full

"bill" <helpme.com> wrote in message
news:561A4C7C-B7B6-4793-AF9E-5C782BCC512A@microsoft.com...
>I can reinstall AVG 7.5 with no problem.
>
> "bill" wrote:
>
>> Shenan
>>
>> I did ask you said but it still fails
>> Local machine: installation failed
>> > Installation:
>> > Error: Action failed for registry key
>> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>> > registry key....
>> > Error 0x80070005
>> what a bummer
>>
>> Bill
>>
>>
>>
>>
>> "Shenan Stanley" wrote:
>>
>> > bill wrote:
>> > > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
>> > > an error Local machine: installation failed
>> > > Installation:
>> > > Error: Action failed for registry key
>> > > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>> > > registry key....
>> > > Error 0x80070005
>> > > has anyone had this problem and what can I do about it.
>> >
>> > Contact AVG.
>> >
>> > My suggestion is to remove AVG 7.5 (Add or Remove Programs control
>> > panel)
>> > then download and install AVG 8...
>> >
>> > Download/install the latest version using the following
>> > link and command line...
>> >
>> > http://free.avg.com/ww.download?prd=afe
>> >
>> > Command line to install without LinkScanner (also do a custom install
>> > and do
>> > not install the Email Scanner(Currently)):
>> >
>> > avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
>> > /REMOVE_FEATURE fea_AVG_SafeSearch
>> >
>> > (that's all one line... and yes it is printed as needed - repeats and
>> > all.)
>> >
>> > --
>> > Shenan Stanley
>> > MS-MVP
>> > --
>> > How To Ask Questions The Smart Way
>> > http://www.catb.org/~esr/faqs/smart-questions.html
>> >
>> >
>> >

p>
Sun Jul 27 17:13:39 CDT 2008


<p> wrote in message news:%23Ip8h%23C8IHA.1592@TK2MSFTNGP04.phx.gbl...
>I finally got it to work by changing my logon permissions to full
>
> "bill" <helpme.com> wrote in message
> news:561A4C7C-B7B6-4793-AF9E-5C782BCC512A@microsoft.com...
>>I can reinstall AVG 7.5 with no problem.
>>
>> "bill" wrote:
>>
>>> Shenan
>>>
>>> I did ask you said but it still fails
>>> Local machine: installation failed
>>> > Installation:
>>> > Error: Action failed for registry key
>>> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>>> > registry key....
>>> > Error 0x80070005
>>> what a bummer
>>>
>>> Bill
>>>
>>>
>>>
>>>
>>> "Shenan Stanley" wrote:
>>>
>>> > bill wrote:
>>> > > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
>>> > > an error Local machine: installation failed
>>> > > Installation:
>>> > > Error: Action failed for registry key
>>> > > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>>> > > registry key....
>>> > > Error 0x80070005
>>> > > has anyone had this problem and what can I do about it.
>>> >
>>> > Contact AVG.
>>> >
>>> > My suggestion is to remove AVG 7.5 (Add or Remove Programs control
>>> > panel)
>>> > then download and install AVG 8...
>>> >
>>> > Download/install the latest version using the following
>>> > link and command line...
>>> >
>>> > http://free.avg.com/ww.download?prd=afe
>>> >
>>> > Command line to install without LinkScanner (also do a custom install
>>> > and do
>>> > not install the Email Scanner(Currently)):
>>> >
>>> > avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
>>> > /REMOVE_FEATURE fea_AVG_SafeSearch
>>> >
>>> > (that's all one line... and yes it is printed as needed - repeats and
>>> > all.)
>>> >
>>> > --
>>> > Shenan Stanley
>>> > MS-MVP
>>> > --
>>> > How To Ask Questions The Smart Way
>>> > http://www.catb.org/~esr/faqs/smart-questions.html
>>> >
>>> >
>>> >
>
>

p>
Sun Jul 27 17:23:06 CDT 2008

test
<p> wrote in message news:O23SHYD8IHA.4864@TK2MSFTNGP06.phx.gbl...
>
> <p> wrote in message news:%23Ip8h%23C8IHA.1592@TK2MSFTNGP04.phx.gbl...
>>I finally got it to work by changing my logon permissions to full
>>
>> "bill" <helpme.com> wrote in message
>> news:561A4C7C-B7B6-4793-AF9E-5C782BCC512A@microsoft.com...
>>>I can reinstall AVG 7.5 with no problem.
>>>
>>> "bill" wrote:
>>>
>>>> Shenan
>>>>
>>>> I did ask you said but it still fails
>>>> Local machine: installation failed
>>>> > Installation:
>>>> > Error: Action failed for registry key
>>>> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>>>> > registry key....
>>>> > Error 0x80070005
>>>> what a bummer
>>>>
>>>> Bill
>>>>
>>>>
>>>>
>>>>
>>>> "Shenan Stanley" wrote:
>>>>
>>>> > bill wrote:
>>>> > > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
>>>> > > an error Local machine: installation failed
>>>> > > Installation:
>>>> > > Error: Action failed for registry key
>>>> > > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>>>> > > registry key....
>>>> > > Error 0x80070005
>>>> > > has anyone had this problem and what can I do about it.
>>>> >
>>>> > Contact AVG.
>>>> >
>>>> > My suggestion is to remove AVG 7.5 (Add or Remove Programs control
>>>> > panel)
>>>> > then download and install AVG 8...
>>>> >
>>>> > Download/install the latest version using the following
>>>> > link and command line...
>>>> >
>>>> > http://free.avg.com/ww.download?prd=afe
>>>> >
>>>> > Command line to install without LinkScanner (also do a custom install
>>>> > and do
>>>> > not install the Email Scanner(Currently)):
>>>> >
>>>> > avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
>>>> > /REMOVE_FEATURE fea_AVG_SafeSearch
>>>> >
>>>> > (that's all one line... and yes it is printed as needed - repeats and
>>>> > all.)
>>>> >
>>>> > --
>>>> > Shenan Stanley
>>>> > MS-MVP
>>>> > --
>>>> > How To Ask Questions The Smart Way
>>>> > http://www.catb.org/~esr/faqs/smart-questions.html
>>>> >
>>>> >
>>>> >
>>
>>
>
>

p>
Sun Jul 27 17:28:39 CDT 2008


"bill" <helpme.com> wrote in message
news:1817C270-3962-4D1D-9D9A-6D95BB81DEA9@microsoft.com...
> Shenan
>
> I did ask you said but it still fails
> Local machine: installation failed
>> Installation:
>> Error: Action failed for registry key
>> HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>> registry key....
>> Error 0x80070005
> what a bummer
>
> Bill
>
>
>
>
> "Shenan Stanley" wrote:
>
>> bill wrote:
>> > I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with
>> > an error Local machine: installation failed
>> > Installation:
>> > Error: Action failed for registry key
>> > HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating
>> > registry key....
>> > Error 0x80070005
>> > has anyone had this problem and what can I do about it.
>>
>> Contact AVG.
>>
>> My suggestion is to remove AVG 7.5 (Add or Remove Programs control panel)
>> then download and install AVG 8...
>>
>> Download/install the latest version using the following
>> link and command line...
>>
>> http://free.avg.com/ww.download?prd=afe
>>
>> Command line to install without LinkScanner (also do a custom install and
>> do
>> not install the Email Scanner(Currently)):
>>
>> avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf
>> /REMOVE_FEATURE fea_AVG_SafeSearch
>>
>> (that's all one line... and yes it is printed as needed - repeats and
>> all.)
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>
>>

Ron
Sun Aug 03 22:35:34 CDT 2008

I'm having the same problem as Bill. But from this discussion group, I
haven't figured out the answer. Can someone help? I keep getting the same
registry key error but have no idea how to address it. The technical support
for AVG is non-existent even though I paid for the two year subscription.

Thanks,

"bill" wrote:

> I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with an error
> Local machine: installation failed
> Installation:
> Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Windows: creating registry key....
> Error 0x80070005
> has anyone had this problem and what can I do about it.
> thanks, Bill

Malke
Mon Aug 04 07:01:03 CDT 2008

Ron in PA wrote:

> I'm having the same problem as Bill. But from this discussion group, I
> haven't figured out the answer. Can someone help? I keep getting the same
> registry key error but have no idea how to address it. The technical
> support for AVG is non-existent even though I paid for the two year
> subscription.
>
> Thanks,
>
> "bill" wrote:
>
>> I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with an
>> error
>> Local machine: installation failed
>> Installation:
>> Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows
>> NT\CurrentVersion\Windows: creating registry key....
>> Error 0x80070005
>> has anyone had this problem and what can I do about it.
>> thanks, Bill

This is an AVG issue. Try their support again or post in their user forums.
I have this link for the free version's forums; perhaps there is a
different one for the paid one. I don't know that; you'll need to look on
their site.

AVG Free Support Forum - http://freeforum.avg.com/

Have you tried uninstalling the old version and doing a clean install of the
new one? If not, that's what I'd try. If that doesn't work, then either get
the answer from their support or get your money back and use something
else. I like NOD32.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Dan
Tue Aug 05 20:02:01 CDT 2008

Exactly, Malke. This is why I am no longer suggesting use of AVG. I am
trying out Windows Live One Care and have been pleased with the results so
far for Windows XP Professional Service Pack 3.

"Malke" wrote:

> Ron in PA wrote:
>
> > I'm having the same problem as Bill. But from this discussion group, I
> > haven't figured out the answer. Can someone help? I keep getting the same
> > registry key error but have no idea how to address it. The technical
> > support for AVG is non-existent even though I paid for the two year
> > subscription.
> >
> > Thanks,
> >
> > "bill" wrote:
> >
> >> I'm trying to upgrade to AVG 8.0 from 7.5 but it keeps failing with an
> >> error
> >> Local machine: installation failed
> >> Installation:
> >> Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows
> >> NT\CurrentVersion\Windows: creating registry key....
> >> Error 0x80070005
> >> has anyone had this problem and what can I do about it.
> >> thanks, Bill
>
> This is an AVG issue. Try their support again or post in their user forums.
> I have this link for the free version's forums; perhaps there is a
> different one for the paid one. I don't know that; you'll need to look on
> their site.
>
> AVG Free Support Forum - http://freeforum.avg.com/
>
> Have you tried uninstalling the old version and doing a clean install of the
> new one? If not, that's what I'd try. If that doesn't work, then either get
> the answer from their support or get your money back and use something
> else. I like NOD32.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Malke
Wed Aug 06 08:37:03 CDT 2008

Dan wrote:

> Exactly, Malke. This is why I am no longer suggesting use of AVG. I am
> trying out Windows Live One Care and have been pleased with the results so
> far for Windows XP Professional Service Pack 3.

Actually, as far as I'm concerned AVG would be better than Windows Live
OneCare. I don't recommend that at all and won't even install it on
clients' machines. While it is no longer at the bottom of the list for
effectiveness, it still isn't very good. On top of that, it's invasive and
you must have a Windows Live ID to use it.

YMMV of course, but that's my stand on Live OneCare.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Dan
Thu Aug 07 00:21:00 CDT 2008

Okay, Malke. I respect your opinion. Which anti-virus program do you like
best. I do not like AVG 8 and Avast because of false positives. I also do
not like Adaware SE because of false positives and I know that one is
anti-spyware so it falls slightly off-topic but still dealing with security
on Windows in general.

"Malke" wrote:

> Dan wrote:
>
> > Exactly, Malke. This is why I am no longer suggesting use of AVG. I am
> > trying out Windows Live One Care and have been pleased with the results so
> > far for Windows XP Professional Service Pack 3.
>
> Actually, as far as I'm concerned AVG would be better than Windows Live
> OneCare. I don't recommend that at all and won't even install it on
> clients' machines. While it is no longer at the bottom of the list for
> effectiveness, it still isn't very good. On top of that, it's invasive and
> you must have a Windows Live ID to use it.
>
> YMMV of course, but that's my stand on Live OneCare.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Shenan
Thu Aug 07 09:12:36 CDT 2008

<snipped>

Dan wrote:
> Okay, Malke. I respect your opinion. Which anti-virus program do
> you like best. I do not like AVG 8 and Avast because of false
> positives. I also do not like Adaware SE because of false
> positives and I know that one is anti-spyware so it falls slightly
> off-topic but still dealing with security on Windows in general.

I know you did not ask me, but...

Sooner or later - all products fail some measure.

I have AVG 8.x installed on my personal Windows Vista machines as well as
several friends/family members. I have Symantec corporate installed at
work. I have Avast installed on some friends machines (although I stopped
installing that at one point because I just did not like the registration
method - nothing else.) I have NOD32 installed on some family members
computers and one of my Windows XP machines, I have Kaspersky Anti-virus on
another. I know some people who do not utilize active AV software at all
(rolling the dice? Maybe.)

In the end - it is a personal choice. I know of no perfect product (of any
sort) out there. All of the AV software packages have likely gotten false
positives at some point - and for those that haven't (lately) - they will.
My advice is to run AntiVirus software. Which one is up to the user. I
give them the choices and many times they will just choose a free option.
False positives previously, now or later - I think it is better to run
*something* and that something stay automatically updated with definitions
and be set to periodically do a full system scan as well as its active
scanning duties. False positives are an annoyance and few/far between and
often quickly remedied/explained.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Dan
Thu Aug 07 09:22:01 CDT 2008

<snipped for length>

Thank you for your feedback. Which one do you like best and why or at least
tell me your top 3 and why if possible. I appreciate the feedback. I do not
like Adaware SE and will not use it anymore because it ruined my sister
Kate's computer with so many false positives and hurt mine and many others as
well so I do not suggest it and think Microsoft should remove it from their
suggested list as well as Gary S. Terhune removing that tool from his website
because while it is useful; the destructivesness of false positives outweighs
its usefulness at least as far as Adaware SE.

I like SpywareBlaster. I like Spybot Search and Destroy. I like AVG 7.5
for Windows 98 Second Edition and am going to buy a copy from AVG. It is
being arranged now. Thanks again and I hope you are not too upset that I cut
your comments.

<hopeful and wondering smile maybe>