I sent Microsoft Press an email stating that a training
kit I purchased for study does not work.

I recieved the following response:

"Hello,

Thank you for contacting Training Kit Feedback.

We have discovered that the Windows Hotfix KB840315
update causes the Readiness Review program to fail. You
can verify if this Hotfix is installed on your system by
looking at the list of programs shown under Add/Remove
Programs in the Control Panel. We are currently working
to acquire a fix for this issue. Once a fix becomes
available, we will let you know, and also post details in
an article in the Microsoft Knowledge Base.

Regards,
Xin
Microsoft Learning Support
http://www.microsoft.com/learning/support



I hope this response was helpful. If you have comments
about our support, write to us at mspts@microsoft.com.
Please remember to include the subject line from your
original message. Thank you."

RE: KB840315 by pauly

pauly
Mon Aug 23 20:36:14 CDT 2004


Hi Rob,

The following also applies:

873343 Update to MS04-023 for HTML Help programs
Http://support.microsoft.com/?id=873343

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

MBSA Homepage:
http://www.microsoft.com/MBSA

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com

--------------------
| From: "Rob" <anonymous@discussions.microsoft.com>
| Subject: KB840315
| Date: Mon, 23 Aug 2004 05:08:09 -0700
|
| I sent Microsoft Press an email stating that a training
| kit I purchased for study does not work.
|
| I recieved the following response:
|
| "Hello,
|
| Thank you for contacting Training Kit Feedback.
|
| We have discovered that the Windows Hotfix KB840315
| update causes the Readiness Review program to fail. You
| can verify if this Hotfix is installed on your system by
| looking at the list of programs shown under Add/Remove
| Programs in the Control Panel. We are currently working
| to acquire a fix for this issue. Once a fix becomes
| available, we will let you know, and also post details in
| an article in the Microsoft Knowledge Base.
|
| Regards,
| Xin
| Microsoft Learning Support
| http://www.microsoft.com/learning/support
|
| I hope this response was helpful. If you have comments
| about our support, write to us at mspts@microsoft.com.
| Please remember to include the subject line from your
| original message. Thank you."