JulieS
Thu Jun 01 19:40:42 CDT 2006
Hi Big_Bad...
Sorry for the misunderstanding. Just to clarify:
My understanding was you were getting a message similar to:
"The file cannot be opened"
* Check that the file name and path are correct.
* Check that the file format is recognized by Project.
Project files saved in a version earlier than Microsoft Project 98
can't be opened."
Is this occurring on project files that are not resource pool files or
sharer files connected to the pool?
Some clarification around using a resource pool and sharer files: when a
Project user opens their "sharer" file with the default option ("Open
resource pool read-only...."), makes changes and saves the "sharer"
file, usually Project prompts the user asking if they wish to update the
pool. If the user says "Yes" that user momentarily has write access to
the file and the changes (resource assignments, tracking data etc.) are
written to the pool file. If you or any other user had the pool file
open with write access, the original user with the sharer file, cannot
write to the pool file, therefore their edits are lost. The only way
for multiple people to be working with sharer files and a resource pool
is they all have "read-only" access to the pool file until they update.
The MSP 2003 SP2 user on Windows 2000 Professional - can he/she save any
non-pool or sharer project file on a network drive? If they create a
new project file, make changes and save -- does the error occur? Again,
the operating system should not be causing the problem. According to
the specifications for MSP 2003, it will run on Windows 2000 with SP3 or
Windows XP.
I hope this helps. Let us know how you get along.
Julie
"Big_Bad_Yellow_Eskimo" <BigBadYellowEskimo@discussions.microsoft.com>
wrote in message
news:7E2C151C-0965-4352-9B83-B48CF7E19CF2@microsoft.com...
> Hi again Julie,
>
> The problem is not with the resource pool as such. If you look at the
> previous posts you will see that the saving problem we encounter is
> more
> "complex" then what you are assuming. For the resource pool, I'm the
> only
> owner and only I can make changes in that specific file. Initially,
> the
> problem started when I was editing the file while someone else had his
> file
> opened with the resource pool open as read-only. After making changes
> to
> their file (with resource assignments) they would save & close their
> file
> only to find out later that all previous work was not there anymore!
> At the
> moment, we have removed the link between the pool and the files BUT we
> are
> still experiencing saving problems with the files as a stand alone
> document.
> An OS Win 2000 Pro with MSP2003 SP2 user will modify a file on a
> common
> server and will not be able to save the work properly. The modified
> file is
> normally "edited" with an OS Win XP with MSP2003 end user. That's why
> I have
> sent you the previous post.
>
> Regards,
> Big_Bad (Sad)
>
> "JulieS" wrote:
>
>> Hi Big_Bad,
>>
>> Nice to hear from you and I'm sorry to hear that you are still
>> running
>> into issues with the pool file.
>>
>> I don't see any issues with different operating systems (Package 2 &
>> 3)
>> as the issue with pool files is a Project problem to the best of my
>> knowledge -- not an operating system problem. Package 1 will still
>> encounter the saving problem because of Project 2000.
>>
>> I think a larger problem would be the question of why so many people
>> are
>> opening the pool file and making changes to the pool. My
>> recommendation
>> from a number of experiences with pool corruption is to designate 1
>> or 2
>> people to be the "keeper of the pool". Requests to add people,
>> change
>> names, add vacations etc. should be coordinated through 1 or 2 people
>> who have a good understanding of the way MS Project operates.
>>
>> I hope this helps.
>>
>> Julie
>>
>> "Big_Bad_Yellow_Eskimo"
>> <BigBadYellowEskimo@discussions.microsoft.com>
>> wrote in message
>> news:03E4C60F-9C7F-41EA-8134-26714D45F812@microsoft.com...
>> > Hi Julie,
>> >
>> > It has been a long time since we talked about this issue. Well,
>> > believe it
>> > or not, the problems are still occuring once in a while. To make a
>> > long story
>> > short, we finally had MSP2003 SP2 installed in several machines and
>> > still
>> > encounter saving problems. The whole issue was then put in the
>> > hands
>> > of our
>> > own Help Desk organization. While they are fighting as to know who
>> > will pay
>> > for what, I was wondering if the Operating System version Vs MSP
>> > version
>> > could be involved in this problem. This is our current situation:
>> > Package 1: O/S Win 2000 Pro with MSP 2000
>> > Package 2: O/S Win 2000 Pro with MSP 2003
>> > Package 3: O/S Win XP with MSP 2003
>> >
>> > Question: Can this "blend" of system & MSP version work together or
>> > not?
>> >
>> > Regards,
>> >
>> > Big_Bad
>> >
>> > "JulieS" wrote:
>> >
>> >> Hi Big_Bad...
>> >>
>> >> You are most welcome for the assistance and thanks for the
>> >> feedback.
>> >>
>> >> Let us know how you make out with Service Pack 2 and the pool.
>> >>
>> >> Julie
>> >>
>> >> "Big_Bad_Yellow_Eskimo"
>> >> <BigBadYellowEskimo@discussions.microsoft.com>
>> >> wrote in message
>> >> news:DB3AF2FD-3B31-428A-8D8A-C82F355CFB4E@microsoft.com...
>> >> > Hi Julie,
>> >> >
>> >> > Thank You so much for your support. Finally! We seem to have an
>> >> > answer
>> >> > to
>> >> > our problem. I have downloaded MSP 2003 Service Pack 2 on my
>> >> > machine
>> >> > BUT I
>> >> > don't have an "administrator" profile so I can't execute the
>> >> > file
>> >> > for
>> >> > the
>> >> > moment. I'm having our Help Desk to do so. As soon as I will
>> >> > able
>> >> > to
>> >> > test it,
>> >> > I will let you know for sure. Again, Thank You very much guys.
>> >> > This
>> >> > is
>> >> > great!
>> >> >
>> >> > Regards,
>> >> >
>> >> > Big_Bad
>> >> >
>> >> > "JulieS" wrote:
>> >> >
>> >> >> Hi Big_Bad_Yellow_Eskimo,
>> >> >>
>> >> >> Pardon me for jumping in.
>> >> >>
>> >> >> In your original post the error message
>> >> >> "The file cannot be opened"
>> >> >> * Check that the file name and path are correct.
>> >> >> * Check that the file format is recognized by Project.
>> >> >> Project files saved in a version earlier than Microsoft Project
>> >> >> 98
>> >> >> can't be
>> >> >> opened."
>> >> >>
>> >> >> combined with the additional information that you trying to
>> >> >> save a
>> >> >> pool file
>> >> >> and are using Project 2003 with Service Pack 1 leads me to
>> >> >> believe
>> >> >> this is a
>> >> >> service pack problem. The error message above and the ability
>> >> >> to
>> >> >> save
>> >> >> a pool
>> >> >> file in Project 2003 has been corrected with Service Pack 2 for
>> >> >> MS
>> >> >> Project
>> >> >> 2003.
>> >> >>
>> >> >> See the following Knowledge Base article for further
>> >> >> information.
>> >> >>
>> >> >>
http://support.microsoft.com/kb/887620/
>> >> >>
>> >> >> I hope this helps. Let us know how you get along.
>> >> >>
>> >> >> Julie
>> >> >>
>> >> >> "Big_Bad_Yellow_Eskimo"
>> >> >> <BigBadYellowEskimo@discussions.microsoft.com> wrote
>> >> >> in message
>> >> >> news:98F65701-D87F-4B6C-A39B-79955C3B7B82@microsoft.com...
>> >> >> > Hi Rod,
>> >> >> >
>> >> >> > 1st of all, sorry but you will have to educate me with your
>> >> >> > patches. What
>> >> >> > do
>> >> >> > you mean? The versions of software that we work with are
>> >> >> > supplied
>> >> >> > by my
>> >> >> > Company. For what I could see from the MSP Help (About MSP)
>> >> >> > dialog
>> >> >> > box the
>> >> >> > versions would be as follow:
>> >> >> > MSP2003 => SP1
>> >> >> > MSP2000 => SR1
>> >> >> >
>> >> >> > I also need to tell you the following. For the past 2 days I
>> >> >> > have
>> >> >> > troubleshooted a few things and found:
>> >> >> >
>> >> >> > My resource pool (165 resources in it) was 32M in size! As
>> >> >> > suggested in
>> >> >> > earlier posting, I have redone the file (with MSP2003)
>> >> >> > completely
>> >> >> > (not a
>> >> >> > copy) and the size came down to 758K!
>> >> >> > We are sharing a common drive on a server.
>> >> >> > As long as we work in the files BUT without being connected
>> >> >> > (i.e.
>> >> >> > the pool
>> >> >> > +
>> >> >> > file) we can save our work. I then tried to work on an other
>> >> >> > server
>> >> >> > and
>> >> >> > did
>> >> >> > not work either. Finally, I copied over 1 file + the pool on
>> >> >> > my
>> >> >> > local and
>> >> >> > did
>> >> >> > not work either.
>> >> >> > This problem started only when MSP2003 was introduced.
>> >> >> > All the files were originally created with MSP2000 including
>> >> >> > the
>> >> >> > pool.
>> >> >> > All users with MSP2000 have absolutely no problem.
>> >> >> > Any MSP2003 user from his PC have the same problems.
>> >> >> >
>> >> >> > Thank You Very Much for your great support
>> >> >> >
>> >> >> > Regards,
>> >> >> >
>> >> >> > Big_Bad
>> >> >> > "Rod Gill" wrote:
>> >> >> >
>> >> >> >> What SP version is Project 2000 and 2003? I recommend you
>> >> >> >> make
>> >> >> >> sure that
>> >> >> >> both versions are patched then try again.
>> >> >> >>
>> >> >> >> Does this happen with other Project 2000 files? With 2000
>> >> >> >> files
>> >> >> >> from
>> >> >> >> another
>> >> >> >> PC?
>> >> >> >>
>> >> >> >> --
>> >> >> >>
>> >> >> >> Rod Gill
>> >> >> >> Project MVP
>> >> >> >> Visit www.msproject-systems.com for Project Companion Tools
>> >> >> >> and
>> >> >> >> more
>> >> >> >>
>> >> >> >>
>> >> >> >> "Big_Bad_Yellow_Eskimo"
>> >> >> >> <BigBadYellowEskimo@discussions.microsoft.com>
>> >> >> >> wrote
>> >> >> >> in message
>> >> >> >> news:3F34155D-5B73-4BB0-B18C-7B873342B71B@microsoft.com...
>> >> >> >> > Guys,
>> >> >> >> >
>> >> >> >> > I just installed MSP2003 and I now have the following
>> >> >> >> > problems.
>> >> >> >> > I have
>> >> >> >> > posted before for a similar problem but this time the
>> >> >> >> > symptoms
>> >> >> >> > are
>> >> >> >> > different.
>> >> >> >> > Her's what's happening: I open an existing MSP2000 file
>> >> >> >> > with
>> >> >> >> > MSP2003. I
>> >> >> >> > edit
>> >> >> >> > the file. Then, when I want to save it I have the
>> >> >> >> > following
>> >> >> >> > message:
>> >> >> >> >
>> >> >> >> > "The file cannot be opened"
>> >> >> >> > * Check that the file name and path are correct.
>> >> >> >> > * Check that the file format is recognized by Project.
>> >> >> >> > Project files saved in a version earlier than Microsoft
>> >> >> >> > Project
>> >> >> >> > 98
>> >> >> >> > can't
>> >> >> >> > be
>> >> >> >> > opened.
>> >> >> >> > If your file is from an earlier version, open it in that
>> >> >> >> > version, click
>> >> >> >> > ..."
>> >> >> >> >
>> >> >> >> > I then close the file without saving, try to re-open and
>> >> >> >> > can't!
>> >> >> >> > The
>> >> >> >> > file
>> >> >> >> > seems to be corrupted to the point that it can't be opened
>> >> >> >> > anymore &
>> >> >> >> > MSP2003
>> >> >> >> > is generating a failure report that I do send.
>> >> >> >> > Helppppppppppppppppppp
>> >> >> >> > !!!!!!!!!!!
>> >> >> >> >
>> >> >> >> > Big_Bad
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>