Kevin
Thu Apr 21 15:43:11 CDT 2005
My problem is somehow unique to Project. I've used every other Office app
with the same laptop and projector without a problem. As soon as I launch
Project I get into this crash loop. If I disconnect the projector, Project
loads just fine. For some reason, Project goes haywire when it detects the
projector.
"Steve House [Project MVP]" wrote:
> All I can say is for years I've routinely used both Project and Powerpoint
> together and Project all by itself on a variety of laptops and desktops from
> various manufacturers and displaying though a projector without experiencing
> the difficulties you and Max report. AFAIK Project is not sensitive to
> screen resolution and doesn't have any issues displaying at any level - I've
> used everything from 640x480 all the way up to 1600x1200.
>
> As to how it could be a video driver issue on different brands you own,
> remember there are just a few vendors supplying cards to the OEM's, ATI and
> nVidia being two that comes quickly to mind. You might try a tool like
> Belarc Advisor (free for the download) to scan the affected systems and see
> what is really there. I'd suspect an issue with the video card drivers when
> trying to simultaneously display on the laptop's LCD panel and an external
> monitor at a different resolution or that the projector requires a
> resolution that can't be displayed by the LCD panel and the fact you've run
> into it when using Project is only concidental.
>
> --
> Steve House [MVP]
> MS Project Trainer & Consultant
> Visit
http://www.mvps.org/project/faqs.htm for the FAQs
>
> "Kevin" <Kevin@discussions.microsoft.com> wrote in message
> news:8F85C291-FB58-4E4B-B1D8-D142FA3E3351@microsoft.com...
> > I'd like to escalate through technical support channels but I'm not sure
> > how
> > to proceed. Microsoft is likely to tell me that it is a hardware problem
> > and
> > Dell is likely to tell me it is a software problem. Any thoughts about
> > which direction is more likely to yield the better result?
> >
> > "Max" wrote:
> >
> >> We're using Thinkpad T40's and Dell C600's mostly. I'm having trouble
> >> figuring out how it could be a video driver problem on such different
> >> machines. I would not think the electronics and drivers would be
> >> identical.
> >>
> >> "Reid McTaggart" wrote:
> >>
> >> > I do these sorts of activities all the time on my ThinkPad T23 with no
> >> > problems. Just today, I ran a demo with PowerPoint and PPro, plus a
> >> > Virtual
> >> > Machine with PPro and IE. And, I even changed my screen resolution
> >> > midstream. All with zero problems.
> >> >
> >> > I know this is no comfort to the afflicted, just a data point, FWIW.
> >> >
> >> > -Reid
> >> >
> >> >
> >> > "Rod Gill" wrote:
> >> >
> >> > > Sounds like you need to call Microsoft support then. They should have
> >> > > a fix
> >> > > if its happened before.
> >> > >
> >> > > --
> >> > >
> >> > > Rod Gill
> >> > > Project MVP
> >> > >
> >> > >
> >> > > "Kevin" <Kevin@discussions.microsoft.com> wrote in message
> >> > > news:909BA263-5376-47A8-A532-744355AB3941@microsoft.com...
> >> > > > I'm not running Powerpoint. The problem seems to be isolated to
> >> > > > Project.
> >> > > > I've tried every sequence I can think of in terms of starting
> >> > > > Project
> >> > > > first,
> >> > > > starting the projector first, etc. but keep getting the same
> >> > > > result. I
> >> > > > just
> >> > > > read some other threads reporting the same issue going back into
> >> > > > 2004.
> >> > > > There
> >> > > > was also someone having this problem with a Gateway laptop so it
> >> > > > must not
> >> > > > be
> >> > > > unique to Dells after all. Looks like this problem falls squarely
> >> > > > through
> >> > > > the cracks.
> >> > > >
> >> > > > "Rod Gill" wrote:
> >> > > >
> >> > > >> Any difference if you load Project first then PowerPoint or the
> >> > > >> other way
> >> > > >> around? Does Project work without PowerPoint?
> >> > > >>
> >> > > >> --
> >> > > >>
> >> > > >> Rod Gill
> >> > > >> Project MVP
> >> > > >>
> >> > > >>
> >> > > >> "Kevin" <Kevin@discussions.microsoft.com> wrote in message
> >> > > >> news:74F965F6-6314-4544-BA8B-7FBB44000A20@microsoft.com...
> >> > > >> > I'm having the same problem with Project 2003 running on a Dell
> >> > > >> > laptop.
> >> > > >> > Must
> >> > > >> > be some sort of driver incompatibility problem but I can't seem
> >> > > >> > to find
> >> > > >> > a
> >> > > >> > fix
> >> > > >> > for it anywhere (or even a reference other than this one that
> >> > > >> > the
> >> > > >> > problem
> >> > > >> > actually exists). Haven't been able to figure out a workaround
> >> > > >> > either.
> >> > > >> > Its
> >> > > >> > making me crazy because I really need to be able to project the
> >> > > >> > workplan
> >> > > >> > so
> >> > > >> > the team can collaborate on it in real-time.
> >> > > >> >
> >> > > >> > "Rod Gill" wrote:
> >> > > >> >
> >> > > >> >> Hi,
> >> > > >> >>
> >> > > >> >> I regularly do presentations with Project 2003 and PowerPoint
> >> > > >> >> 2003 via
> >> > > >> >> a
> >> > > >> >> datashow. I've never experienced this. When you say connect
> >> > > >> >> back to
> >> > > >> >> projector, do you just mean connect the cable to the svga
> >> > > >> >> output
> >> > > >> >> connector
> >> > > >> >> or do you have a separate software product?
> >> > > >> >>
> >> > > >> >> If you are just connecting to the svga then the only thing I
> >> > > >> >> can think
> >> > > >> >> of
> >> > > >> >> is
> >> > > >> >> a hardware problem.
> >> > > >> >>
> >> > > >> >> --
> >> > > >> >>
> >> > > >> >> Rod Gill
> >> > > >> >> Project MVP
> >> > > >> >>
> >> > > >> >>
> >> > > >> >> "Max" <Max@discussions.microsoft.com> wrote in message
> >> > > >> >> news:EFA5C211-264E-4E8E-9DDE-35ABD486229D@microsoft.com...
> >> > > >> >> > Oh Yeah, the problem is experiened on Windows XP and Windows
> >> > > >> >> > 2000
> >> > > >> >> > Professional. My XP system is fully patched via office and
> >> > > >> >> > windows
> >> > > >> >> > upgrades.
> >> > > >> >> > Laptop brands are recent Dell's and IBM Thinkpads.
> >> > > >> >> >
> >> > > >> >> > "Max" wrote:
> >> > > >> >> >
> >> > > >> >> >> Several members of my trainining team and I experience this
> >> > > >> >> >> problem
> >> > > >> >> >> with
> >> > > >> >> >> several different brands of laptop and projectors.
> >> > > >> >> >>
> >> > > >> >> >> PowerPoint 2003 and MS-Project Professional 2003 SP1 tend to
> >> > > >> >> >> interact
> >> > > >> >> >> badly.
> >> > > >> >> >> When you try to simultaneously display PowerPoint 2003 and
> >> > > >> >> >> MS-Project
> >> > > >> >> >> 2003
> >> > > >> >> >> on a projector, Project tends to go into an infinite crash
> >> > > >> >> >> and
> >> > > >> >> >> restart
> >> > > >> >> >> loop.
> >> > > >> >> >> Project seems to do this whenever displayed on a projector,
> >> > > >> >> >> and the
> >> > > >> >> >> video
> >> > > >> >> >> resolution is anything other than the default. I suspect
> >> > > >> >> >> PowerPoint
> >> > > >> >> >> 2003
> >> > > >> >> >> changes the video resolution without telling us. Once
> >> > > >> >> >> Project
> >> > > >> >> >> Professional
> >> > > >> >> >> 2003 SP1 starts doing this, it seems to keep doing it after
> >> > > >> >> >> you
> >> > > >> >> >> unplug
> >> > > >> >> >> the
> >> > > >> >> >> projector and press the buttons on the laptop that tell it
> >> > > >> >> >> not to
> >> > > >> >> >> output
> >> > > >> >> >> video to the external video port.
> >> > > >> >> >>
> >> > > >> >> >> Uninstalling and re-installing Project doesn't help.
> >> > > >> >> >>
> >> > > >> >> >> Re-booting doesn't always help. Eventually some magic
> >> > > >> >> >> keystroke, I
> >> > > >> >> >> can't
> >> > > >> >> >> figure out what, will get project to load ok, but it dies
> >> > > >> >> >> again
> >> > > >> >> >> when
> >> > > >> >> >> you
> >> > > >> >> >> connect back up to the projector with PowerPoint going.
> >> > > >> >> >>
> >> > > >> >> >> I've let Project automatically report the error to MS
> >> > > >> >> >> several
> >> > > >> >> >> times. I
> >> > > >> >> >> checked the knowledge base and came up empty.
> >> > > >> >> >>
> >> > > >> >> >> Any ideas?
> >> > > >> >> >> --
> >> > > >> >> >> Learning is forever.
> >> > > >> >>
> >> > > >> >>
> >> > > >> >>
> >> > > >>
> >> > > >>
> >> > > >>
> >> > >
> >> > >
> >> > >
>
>