Too many alerts :\

We've been receiving alert emails relating to information that is
posted on the portal server that dates back to several months. We've
gotten alerts that went as far back as March 2005.
Users have been complaining of receiving 20+ alerts of postings that
are outdated. The alerts state that the listing has either been added
or modified, which is not true.

I've reset Sharepoint Portal Alert Service on many occasions, but these
problems still persist. Any idea what may be causing this influx of
these outdated alerts?

TIA!!

Shane
Fri Jun 02 15:06:47 CDT 2006

I would check out search. If search isn't running daily (or whatever
schedule you have) to completition it could be that it hasn't encountered
that item since march of 2005. That is why you are just now seeing the
alert. Odd alert behavior is often driven by search not functioning
correctly.

--
Shane Young - SPS MVP
SharePoint911 - http://www.SharePoint911.com
Blog - http://msmvps.com/shane/



"sbaig" <sbaig4@gmail.com> wrote in message
news:1149278389.230618.30350@u72g2000cwu.googlegroups.com...
> We've been receiving alert emails relating to information that is
> posted on the portal server that dates back to several months. We've
> gotten alerts that went as far back as March 2005.
> Users have been complaining of receiving 20+ alerts of postings that
> are outdated. The alerts state that the listing has either been added
> or modified, which is not true.
>
> I've reset Sharepoint Portal Alert Service on many occasions, but these
> problems still persist. Any idea what may be causing this influx of
> these outdated alerts?
>
> TIA!!
>

sbaig
Wed Jun 07 07:36:40 CDT 2006

Hi, thanks for the reply. I checked search and its running fine, no
problems there.

Any other suggestions?

Thanks!

Shane Young [SPS MVP] wrote:
> I would check out search. If search isn't running daily (or whatever
> schedule you have) to completition it could be that it hasn't encountered
> that item since march of 2005. That is why you are just now seeing the
> alert. Odd alert behavior is often driven by search not functioning
> correctly.
>
> --
> Shane Young - SPS MVP
> SharePoint911 - http://www.SharePoint911.com
> Blog - http://msmvps.com/shane/
>
>
>
> "sbaig" <sbaig4@gmail.com> wrote in message
> news:1149278389.230618.30350@u72g2000cwu.googlegroups.com...
> > We've been receiving alert emails relating to information that is
> > posted on the portal server that dates back to several months. We've
> > gotten alerts that went as far back as March 2005.
> > Users have been complaining of receiving 20+ alerts of postings that
> > are outdated. The alerts state that the listing has either been added
> > or modified, which is not true.
> >
> > I've reset Sharepoint Portal Alert Service on many occasions, but these
> > problems still persist. Any idea what may be causing this influx of
> > these outdated alerts?
> >
> > TIA!!
> >

Rainer
Mon Jul 17 05:11:01 CDT 2006

hi there,

any news on that issue?

we suffer from the exact problem and can't find any useful information
online yet...

Any help would be appreciated.

Thanks. Rainer

gupp
Wed Aug 16 06:45:02 CDT 2006

Are all the documents you get old alerts on PDF documents? They are at my
place and its driving my users mad.

Ive "heard" its a known bug with MS/Adobe, but Ive not seen any official
information on it.

"sbaig" wrote:

> We've been receiving alert emails relating to information that is
> posted on the portal server that dates back to several months. We've
> gotten alerts that went as far back as March 2005.
> Users have been complaining of receiving 20+ alerts of postings that
> are outdated. The alerts state that the listing has either been added
> or modified, which is not true.
>
> I've reset Sharepoint Portal Alert Service on many occasions, but these
> problems still persist. Any idea what may be causing this influx of
> these outdated alerts?
>
> TIA!!
>
>

sbaig
Wed Aug 16 10:17:06 CDT 2006

Now that I think about it, yes all the documents that I get old alerts
on are PDF documents.

I would love to see some sort of documentation on this. It's really
driving all of our users crazy.

Thanks for the info!

gupp wrote:
> Are all the documents you get old alerts on PDF documents? They are at my
> place and its driving my users mad.
>
> Ive "heard" its a known bug with MS/Adobe, but Ive not seen any official
> information on it.
>
> "sbaig" wrote:
>
> > We've been receiving alert emails relating to information that is
> > posted on the portal server that dates back to several months. We've
> > gotten alerts that went as far back as March 2005.
> > Users have been complaining of receiving 20+ alerts of postings that
> > are outdated. The alerts state that the listing has either been added
> > or modified, which is not true.
> >
> > I've reset Sharepoint Portal Alert Service on many occasions, but these
> > problems still persist. Any idea what may be causing this influx of
> > these outdated alerts?
> >
> > TIA!!
> >
> >

gupp
Wed Aug 16 10:29:03 CDT 2006

You have no idea how glad I am even to find someone with the same problem as
me :D

Indexing the PDFs works fine, as does the rest of the search service. The
only things I am able to find on this matter is how to get the adobe icons to
show and about the ifilter, both of which Im guessing you have ruled out also.

Like I said, I was told by some consultants we used a while back that it was
a know issue, and there was no workaround. But I have not seen a single KB
article or other source mentioning the issue.

Ill keep subscribing to this thread, and keep looking for a solution.

"sbaig" wrote:

> Now that I think about it, yes all the documents that I get old alerts
> on are PDF documents.
>
> I would love to see some sort of documentation on this. It's really
> driving all of our users crazy.
>
> Thanks for the info!
>
> gupp wrote:
> > Are all the documents you get old alerts on PDF documents? They are at my
> > place and its driving my users mad.
> >
> > Ive "heard" its a known bug with MS/Adobe, but Ive not seen any official
> > information on it.
> >
> > "sbaig" wrote:
> >
> > > We've been receiving alert emails relating to information that is
> > > posted on the portal server that dates back to several months. We've
> > > gotten alerts that went as far back as March 2005.
> > > Users have been complaining of receiving 20+ alerts of postings that
> > > are outdated. The alerts state that the listing has either been added
> > > or modified, which is not true.
> > >
> > > I've reset Sharepoint Portal Alert Service on many occasions, but these
> > > problems still persist. Any idea what may be causing this influx of
> > > these outdated alerts?
> > >
> > > TIA!!
> > >
> > >
>
>

gupp
Thu Sep 28 07:05:02 CDT 2006

So, has anyone figured out how or why this happens yet? Im still at a loss.

"gupp" wrote:

> You have no idea how glad I am even to find someone with the same problem as
> me :D
>
> Indexing the PDFs works fine, as does the rest of the search service. The
> only things I am able to find on this matter is how to get the adobe icons to
> show and about the ifilter, both of which Im guessing you have ruled out also.
>
> Like I said, I was told by some consultants we used a while back that it was
> a know issue, and there was no workaround. But I have not seen a single KB
> article or other source mentioning the issue.
>
> Ill keep subscribing to this thread, and keep looking for a solution.
>
> "sbaig" wrote:
>
> > Now that I think about it, yes all the documents that I get old alerts
> > on are PDF documents.
> >
> > I would love to see some sort of documentation on this. It's really
> > driving all of our users crazy.
> >
> > Thanks for the info!
> >
> > gupp wrote:
> > > Are all the documents you get old alerts on PDF documents? They are at my
> > > place and its driving my users mad.
> > >
> > > Ive "heard" its a known bug with MS/Adobe, but Ive not seen any official
> > > information on it.
> > >
> > > "sbaig" wrote:
> > >
> > > > We've been receiving alert emails relating to information that is
> > > > posted on the portal server that dates back to several months. We've
> > > > gotten alerts that went as far back as March 2005.
> > > > Users have been complaining of receiving 20+ alerts of postings that
> > > > are outdated. The alerts state that the listing has either been added
> > > > or modified, which is not true.
> > > >
> > > > I've reset Sharepoint Portal Alert Service on many occasions, but these
> > > > problems still persist. Any idea what may be causing this influx of
> > > > these outdated alerts?
> > > >
> > > > TIA!!
> > > >
> > > >
> >
> >