We have several customers using WSS 3.0 and MOSS 2007 that have
encountered a situation where files are locked for editing to the
modified by user after the user checks the document back in.
1) User checks out document and edits
2) User checks document back in and closes Office application
3) User attempts to check document out again to make another edit
(immediately or hours later)
4) User receives message that the file is locked by themselves
The workaround that many customers have found is to ask an associate
to check out the file and check it back in again. Amazingly, even
though the first user receives a locked message, any other user with
edit rights is able to check the file out and check it back in. Once
this occurs, the original user can edit the file again.
Does this sound familiar to anyone and is there a workaround or a
fix?
Thanks in advance,
Jeff