Hi, I'm having a problem compiling audiences.
I get the symptoms as described in the KB article 827483 (cut and pasted
here for clarity):-
BEGIN QUOTE
SYMPTOMS
When you try to compile an audience, or specify an audience compilation
schedule in your portal in Microsoft Office SharePoint Portal Server 2003,
you receive an error message that is similar to one of the following:
An error occurred while setting the schedule. Please check below for
details.
-or-
An error has occurred while accessing SQL database or system resources. If
this is the first time you have seen this message, please try again later.
If this problem persists, please contact your administrator.
-or-
The search service is unavailable or access was denied. Check that the
search service is configured properly and running.
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CAUSE
This problem occurs if both of the following conditions exist: .The
configuration database administration account information is changed.
-and-
.This changed account information is not updated to the portal.
In this scenario, when you try to compile an audience, or create an audience
schedule, you should receive the following error message instead of the
error messages that are described in the "Symptoms" section of this article:
Scheduler_LogonFailure_Error
The user name or password is incorrect. Check the account information for
the configuration database administrator account on the Configure Server
Farm Account Settings page.
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WORKAROUND
To work around this problem, verify the credentials specified for the
configuration database administration account. To do this, follow these
steps: 1.Start SharePoint Central Administration.
2.Under Server Configuration, click Configure Server Farm Account Settings.
3.In the Configuration Database Administration Account area, click to select
the Specify account check box.
4.Enter the user account in the Domain\username format, and then type the
password in the Password and Confirm Password boxes.
5.Click OK, and then wait for the changes to be propagated to the portal.
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
END QUOTE
I tried to follow the steps outlined in the workaround, but still have the
problem - can't compile an audience, and I get the same message (second
variant shown in SYMPTOMS above).
I note that Step 3 above refers to 'Configuration Database Administration'
account, whereas the SPS page I am looking at only refers to :-
'Default Content Access Account'
I have tried this using an Active Directory domain account and a local
account, both of which are members of the SPS Server's local Administrators
group (and should thus have full rights to change any settings for SPS, as I
understand it).
Can anyone shed any light on why I cannot see this setting to change it? Is
it likely that something is corrupted?
(I am a relative newbie to SPS, and the initial setup was done by a third
party. Hope someone can offer some advice here).
Thanks.