Symbol PPT2800 - How can I restore to factory settings?

Hi,

I have a Symbol PPT2800 which has some non-standard apps installed
that I would like to remove. One in particular is run when the device
is started. I cannot remove them in the normal way (They don't appear
in Remove Programs) and deleting all of the entries in the Start Up
folder results in them reappearing the next time it is switched on. I
have tried a cold reboot but this has no effect at all (no
configuration or screen alignment). I was wondering how I can get
round this and restore everything to how it was out of the box?

Thanks, in advance,

Ben

AlexG
Mon Apr 04 05:39:49 CDT 2005

Ben,

usually 'factory' files are located inside Application folder, which is
flash memory. If you did not delete them, you will get the same
'factory' configuration as initially. Besides, you can try to verify,
what is written in device's registry under HKLM\Init key, usually shell
is noted there

Cheers,
Alex

r_z_aret
Mon Apr 04 14:52:14 CDT 2005

On 4 Apr 2005 01:27:40 -0700, benmcclaren@yahoo.co.uk (Ben McClaren)
wrote:

>Hi,
>
>I have a Symbol PPT2800 which has some non-standard apps installed
>that I would like to remove. One in particular is run when the device
>is started. I cannot remove them in the normal way (They don't appear
>in Remove Programs) and deleting all of the entries in the Start Up
>folder results in them reappearing the next time it is switched on. I
>have tried a cold reboot but this has no effect at all (no
>configuration or screen alignment). I was wondering how I can get
>round this and restore everything to how it was out of the box?

Just to be sure:
Are you sure you did a cold reboot, rather than a warm reboot? Cold
reboot almost always eliminates changes made by customers. If you
weren't prompted to align your screen, you probably did a warm, not
cold, boot.

More likely:
Some devices, especially industrial devices like Symbol's, include
persistent memory. VARs often use this to store files that run after
cold reboot. Use File Explorer and/or ActiveSync->Explore to edit
and/or delete files in such persistent memory. But be careful, because
you might disable something you really need.


>
>Thanks, in advance,
>
>Ben

-----------------------------------------
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Robert E. Zaret, eMVP
PenFact, Inc.
500 Harrison Ave., Suite 3R
Boston, MA 02118
www.penfact.com

Andy
Thu Apr 14 05:00:50 CDT 2005

Hi,
Try to download the latest version of the OS from the
Symbol developer page
devzone.symbol.com
Rgds,
Andy
>-----Original Message-----
>Hi,
>
>I have a Symbol PPT2800 which has some non-standard apps
installed
>that I would like to remove. One in particular is run
when the device
>is started. I cannot remove them in the normal way (They
don't appear
>in Remove Programs) and deleting all of the entries in
the Start Up
>folder results in them reappearing the next time it is
switched on. I
>have tried a cold reboot but this has no effect at all (no
>configuration or screen alignment). I was wondering how I
can get
>round this and restore everything to how it was out of
the box?
>
>Thanks, in advance,
>
>Ben
>.
>