Remote Tool won't connect (newbie)

I've got a device behaving strangely and I thought I'd use
the remote tools from eVC4 to look at it. Installed eVC4,
and I've been trying to create a platform manager profile
that will let me access my iPAQ 3950 device over
ActiveSync. When I choose ACtiveSync as both my Transport
and Startup Server, I get:

"The Microsoft ActiveSync reported the following error:
Unable to load device side components. Please check server
configuration settings."

I've done all my PPC development using Appforge's
MobileVB, and I'm at a loss. ActiveSync 3.7 works
correctly with the device, both over USB and COM1. No
other combination of transport & server works either. To
get the ACtivesync option, I do need to create a device
under the Windows CE .NET Default Platform node, and I
know this device is a Pocket PC 2002 OS, not a .NET OS.
If that's the problem, how can I run remote tools on it?

Thanks for any help.

Brian Schuth
email: brian@my-last-name-as-above.com

Chris
Fri Sep 05 12:29:09 CDT 2003

If you installed SP2, it hoses the links for the remote tools, so you must
either move them manually or launch them manually. Below is an excerpt from
an earlier group post.


--
Chris Tacke, eMVP
Advisory Board Member
www.OpenNETCF.org
---
Windows CE Product Manager
Applied Data Systems
www.applieddata.net


From: Ritchie Hughes [MS] (ritchieh@take-this-out.microsoft.com)
Subject: RE: eVC++ SP2 breaks remote tools
Newsgroups: microsoft.public.windowsce.embedded.vc
Date: 2003-08-18 16:22:56 PST


There are two issues here, both of which are known problems.

First, the links to the Remote Tools are updated when SP2 is installed so
that they point to the wce420 versions. However, 4.0 and 4.1
devices/emulators require earlier versions of the tools. The earlier
versions of the tools have the same filenames but are located in the parent
directory:

+ Program Files\
+ Common Files\
+ Microsoft Shared\
+ Windows CE Tools\
+ Platman\
+ bin\ <-- 4.0/4.1 versions here
+ wce420\ <-- 4.2 versions here

To fix this issue, update or create new shortcuts on the Tools menu via
"Tools > Customize... > Tools".


A second problem occurs if you have installed SP2 on top of eVC4 without
first installing SP1. In this scenario the tools in "bin" are the versions
from Platform Manager 4.0. The SP1 installer upgrades these to 4.1 (which
is compatible with 4.0 devices) and but the SP2 installs the 4.2 tools
side-by-side (because they are not compatible with 4.0/4.1).

To fix this scenario I recommend that you uninstall SP2 and then install
SP1 and SP2 in order.