money2004 hanging on updates

I upgraded from money2003 to money2004 last night, then
went to online updates. The program can download my bank
transactions but when it gets to "updating securities and
news" it hangs. I cancel, and it hangs on "cancelling
call". I end up having to cont-alt-del and restart
money. Happens every time.

Any suggestions or is it a server problem?
thanks in advance

via_newsgroup
Thu Jan 22 10:54:02 CST 2004

In microsoft.public.money, jeff wrote:

>I upgraded from money2003 to money2004 last night, then
>went to online updates. The program can download my bank
>transactions but when it gets to "updating securities and
>news" it hangs. I cancel, and it hangs on "cancelling
>call". I end up having to cont-alt-del and restart
>money. Happens every time.
>
>Any suggestions or is it a server problem?
>thanks in advance

There was some server work last night.

And while you have not described symptoms that would call for it, I
suggest you do these two things after your conversion:

In Internet Explorer delete your browser temporary files with
Tools->InternetOptions->DeleteFiles.

Then in Money do File->RepairMoneyFile->QuickFileRepair.

BriRiz
Mon Feb 23 21:48:35 CST 2004

Recently upgraded to 2004 Deluxe from 2000. I have this
exact same problem. It is infuriating. I tried the MVP
recommendations to no avail.

I can't get my investment price/news updates. Call
hangs....or takes forever--I'm not willing to wait that
long. Sometimes it completes in 20 minutes. Other
times, I cancel and it hangs on cancel. No choice but to
shut down MS Money and start again.

As I write this, the update call has been in progress for
18 minutes. Help!
Thanks,
BriRiz

>-----Original Message-----
>In microsoft.public.money, jeff wrote:
>
>>I upgraded from money2003 to money2004 last night, then
>>went to online updates. The program can download my
bank
>>transactions but when it gets to "updating securities
and
>>news" it hangs. I cancel, and it hangs on "cancelling
>>call". I end up having to cont-alt-del and restart
>>money. Happens every time.
>>
>>Any suggestions or is it a server problem?
>>thanks in advance
>
>There was some server work last night.
>
>And while you have not described symptoms that would
call for it, I
>suggest you do these two things after your conversion:
>
>In Internet Explorer delete your browser temporary files
with
>Tools->InternetOptions->DeleteFiles.
>
>Then in Money do File->RepairMoneyFile->QuickFileRepair.
>
>.
>