I download, accept, and the it downloads again

When I download from Capital One, I am notified that I have statements to
read. I go into the account, and accept them (there are two). The next time
I open Money, it automatically downloads the same two items. So, the last
time I used Money, I decided to just keep them as new, and not Accept them.
Sure enough, today when I connected, it downloaded them again, so now I have
2 of each new item.

Does anyone know of a fix for this?

Thanks...
jbryant789

Larry
Sat Nov 20 00:49:15 CST 2004

I have this exact same problem with all of my accounts. I have had a
support case opened since 09/21... no fix yet. They keep getting my case
mixed up with others I guess because they keep telling me "Try blahblahblah
to fix the problem with your Portfolio Manager..." I then have to respond
with, "WHAT? I haven't had any problems with the Portfolio ... yet."

Anyway, no luck with fixing it. I think the only solution is to switch to
another PFM... or don't use "Auto Updates"... of course, make sure you
contact MS Support so they are aware of the issue. They seem to think that
I am the only one that has the problem.

Larry

"jbryant789" <jbryant789@discussions.microsoft.com> wrote in message
news:5EF739F0-97A0-456D-8BE1-AC5CA2FEFE9C@microsoft.com...
> When I download from Capital One, I am notified that I have statements to
> read. I go into the account, and accept them (there are two). The next
> time
> I open Money, it automatically downloads the same two items. So, the last
> time I used Money, I decided to just keep them as new, and not Accept
> them.
> Sure enough, today when I connected, it downloaded them again, so now I
> have
> 2 of each new item.
>
> Does anyone know of a fix for this?
>
> Thanks...
> jbryant789

Rob
Thu Dec 02 00:59:29 CST 2004

jbryant789 wrote:
> When I download from Capital One, I am notified that I have statements to
> read. I go into the account, and accept them (there are two). The next time
> I open Money, it automatically downloads the same two items. So, the last
> time I used Money, I decided to just keep them as new, and not Accept them.
> Sure enough, today when I connected, it downloaded them again, so now I have
> 2 of each new item.
>
> Does anyone know of a fix for this?
>
> Thanks...
> jbryant789
I have the same issue as well. I've found that if I leave the payee
name the same as what the bank downloads, it will not download the
transaction again. However, if I change the payee name to something
more meaninfull (as I always due as the bank has cryptic payee names,
usually addresses for POS purchases) then it will continue to download
the same transactions repeatedly. Anyone found a solution yet?