Steve
Fri Jul 22 14:33:06 CDT 2005
I decided to reenter my transactions and start fresh. After spending many
hours gathering data and entering it into one on my investment accounts, I
decided to retry using my "corrupted data file", and to my pleasure it
worked. This is the reason why I did not respond to any of the responses to
my original posting in this forum.
I made my initial data file smaller by getting rid of some completed
transactions and everything was working just fine. Then last night it began
to "act up" as it did before. First I decided to use my backup data file and
it worked fine. After I entered a few investment transactions, shut down the
program and tried to restart it. It acted up again.
What I say "act up", it does one of the following three things:
(1) Once I enter my password into the initial screen, it starts to load the
program and I can see my initial data screen for an instant, and then it bugs
out of the program, or
(2) it loads the initial data screen and informs me that it has encountered
an error and shuts down, or
(3) it's simply hangs up after I enter the password, and when I look at the
applications tab in task manager, it says the program is not responding.
I did have a case number but I did not write it down. I'm going to contact
Microsoft and find out what my case number is.
"Bob Peel MVP" wrote:
> Steve I have checked with Microsoft and this is definitely not true. There
> is no practical limit to the size of a Money file. Do you have a case number
> so that MS can trace the agent(s) and ensure that they understand?
>
> --
> Regards
> Bob Peel,
> Microsoft MVP - Money
>
> For UK tips & fixes see
>
http://support.microsoft.com/default.aspx?scid=fh;EN-GB;mny.
> For wishes or suggestions see
>
http://register.microsoft.com/mswish/suggestion.asp
> or for UK wishes
http://www.microsoft.com/uk/support/money/feedback
>
> I do not respond to any emails that I have not specifically asked for.
>
> "Steve Foulks" <stevefoulks@charter.net> wrote in message
> news:9PGxe.11445$Si3.1615@fe06.lga...
> > Money was working pretty well for me and then suddenly it quit working. I
> > contacted Microsoft support and we worked on the problem for a while. The
> > person seemed fairly knowledgeable. Finally she asked me how large my
> > data file was. I told her that it was about 35 MB. She told me that
> > money only supports data files that are about 25 MB in size. I ask her if
> > this was documented somewhere. She told me no. I ask her if Microsoft
> > had the ability to fix this file for me so that I wouldn't lose my data.
> > She told me no once again.
> >
> > I was really shocked by this. If your there was such a limitation,
> > Microsoft should have at least warned its customers. I have hundreds,
> > probably thousands of investment transactions which go back for many
> > years, and I counted on Money to handle my financial transactions.
> > Fortunately I do have backup files that go up until November of last year,
> > so I have a way to get to many of the old transactions.
> >
> > Has anyone else experience this problem?
> >
>
>
>