Have not had a great deal of responses to my posted problems here and can
not find anyone expert in Money to hire to help. It would be very nice to
start this current year with these errors corrected and a clean starting
point.
Can anyone suggest ways to fix the following?
Money 2004 Small Business
1. Under my customer list, I have an amount for unassigned credits which is
not true. It says it is for a customer that is no longer a customer, but it
actually lists a bank that one customer used to pay from and was never
listed as a customer. The real customer's account is perfectly balanced.
This amount is exactly a match to a deposit in my checking account and was
used to clear several invoices - all for the same client.
How can I remove this unassigned amount (or clear it) without affecting
gross sales or my client balances? It will not even allow me to refund it,
though that would not be an accurate way to treat this either.
2. I started using Money Small Business in the middle of the year and had
transactions I needed to account for. For example, I had payments in my
checking account that had already cleared, but no corresponding invoices to
show the income. So I made invoices, created a clearing account to receive
the funds so that my checking balance would not be affected, and got my
income records right. Checking is fine now and gross income shows the proper
amount.
BUT under reports / business / accounts receivable, the Receivables by
Customer Report shows all the proper balances, but the Customer Balance
Report is off by EXACTLY the amounts that went through the clearing account.
How do I tidy this up?
Thanks.