accounts stuck on "update in progress"?

i tried an update this morning and my accounts (all of them) got stuck in an
"update in progress" mode even though nothing appears to be happening. i've
shut down money several times (even rebooted my computer) and the status is
unchanged. if i initiate a new online update, it skips very quickly over the
accounts portion (like 1 second) and then moves right into updating MSN
stuff. NONE of my accounts are actually updated though...

help??

jmburton2001
Thu Oct 06 10:36:03 CDT 2005

Hmmmm... Same problem here. I also cannot remove my passport from the file. I
wonder if this is the same old passport issue that resulted in the "charge
$30 for a support call" that they instituted back in August 2004???

Michael
Thu Oct 06 10:38:51 CDT 2005

Rod,

The same is happening for me. Do you synchronize your accounts with MSN? I
tried to remove my data from MSN to try and troubleshoot the problem and
Money won't allow me to do that. It says to log in even though I am logged
in and not working offline. Last night it was working fine.

Michael

"Rod" <Rod@discussions.microsoft.com> wrote in message
news:4C4BAE45-DB4F-4D34-9526-B142A2FB80CD@microsoft.com...
>i tried an update this morning and my accounts (all of them) got stuck in
>an
> "update in progress" mode even though nothing appears to be happening.
> i've
> shut down money several times (even rebooted my computer) and the status
> is
> unchanged. if i initiate a new online update, it skips very quickly over
> the
> accounts portion (like 1 second) and then moves right into updating MSN
> stuff. NONE of my accounts are actually updated though...
>
> help??

Jason
Thu Oct 06 10:41:06 CDT 2005

I too am having a mess today. One time I saw a solution for "update in
progress" that worked involved something like holding control and clicking
update - I've tried all that an no luck. Now, the problem is compounded
because when I go to "add an account" it says "you must be signed in" but I
am signed in. I made sure "work offline" was not checked and I am using
passport. I'm using money 2005 version 14.0.80.1105

mgraff
Thu Oct 06 13:07:02 CDT 2005

Same thing happening to me... nothing I try is working and I'm stuck in
"update in progress." Checking the working offline box at startup doesn't
help, neither does trying to repair the file with the Money utility, or going
to a backup file from a few days ago... I'm also on Money 2005 version
14.0.80.1105.

"Jason" wrote:

> I too am having a mess today. One time I saw a solution for "update in
> progress" that worked involved something like holding control and clicking
> update - I've tried all that an no luck. Now, the problem is compounded
> because when I go to "add an account" it says "you must be signed in" but I
> am signed in. I made sure "work offline" was not checked and I am using
> passport. I'm using money 2005 version 14.0.80.1105

Bruce
Thu Oct 06 17:12:37 CDT 2005

"Rod" <Rod@discussions.microsoft.com> wrote in message
news:4C4BAE45-DB4F-4D34-9526-B142A2FB80CD@microsoft.com...
>i tried an update this morning and my accounts (all of them) got stuck in
>an
> "update in progress" mode even though nothing appears to be happening.
> i've
> shut down money several times (even rebooted my computer) and the status
> is
> unchanged. if i initiate a new online update, it skips very quickly over
> the
> accounts portion (like 1 second) and then moves right into updating MSN
> stuff. NONE of my accounts are actually updated though...

I'm having somewhat the same problem. Accounts intermittantly do not
update, and it started recently.

Sometimes they stick in the "update in progress" state, but the next update
attempt clears that.

Trying to download updates from multiple financial institutions at the same
time seems to make the problem worse. If I do one at a time it completes
more often.

Bruce.

Jack
Thu Oct 06 21:23:29 CDT 2005

I have the same problem except my DiscoverCard does update and the others
don't. I don't synch with MSN and my version is MM 2005 Deluxe,
14.0.120.1105. My other accounts get Update in Progress. I am not getting
any passport errors about being logged on.


"Rod" <Rod@discussions.microsoft.com> wrote in message
news:4C4BAE45-DB4F-4D34-9526-B142A2FB80CD@microsoft.com...
>i tried an update this morning and my accounts (all of them) got stuck in
>an
> "update in progress" mode even though nothing appears to be happening.
> i've
> shut down money several times (even rebooted my computer) and the status
> is
> unchanged. if i initiate a new online update, it skips very quickly over
> the
> accounts portion (like 1 second) and then moves right into updating MSN
> stuff. NONE of my accounts are actually updated though...
>
> help??